HiringGuest
Show notes

In this episode Craig and Kevin talk with Kristy Dupuy with Expressive Builders. She is a home builder and remodeler. You read that correctly! It’s not often you come across a female home builder, but she has a unique set of skills that makes her really good at her job. She is also an interior decorator by trade. Kristy spends time talking us through new construction as well as remodels and gives us some insight into the process for both options. Have you ever wondered whether it’s a better idea to remodel or start fresh with a new construction? Or, is it better to go with a custom home…

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Transcript

1230 segments
KEVIN

This is episode number 95 of The Homeowner Show. Whether you're DIY or looking to hire, we're here to help you find the best information and options for you and your home. My name is Kevin Hackett, and here with me is Craig Williams.

CRAIG

Hello, hello, hello, and welcome to The Homeowner Show. We're glad that you could jump on the old bandwagon.

KEVIN

Jump on the bandwagon. Here you are. Glad you're here.

CRAIG

For The Homeowner Show.

KEVIN

That's right.

CRAIG

So how you doing, Kev?

KEVIN

Man, I am fantastic.

CRAIG

Yes? Yes.

KEVIN

Why? I don't know.

CRAIG

I just, I need to know what it is so that I know if I have the power to take it away.

KEVIN

All I know is that today was one of those days where you're in the office and you're like, I, I got nothing to do. Like, so I, I got an intern now. And so, so you've got— I just let him do all the work.

CRAIG

You got every reason to slack off now.

KEVIN

Yeah. So I'm, I'm letting him do all the work and I looked up and I went, well, we don't really much to do today because it's already all done.

CRAIG

So all you got left to do now is get the old corona.

KEVIN

Well, you know what, if that happens, I'm blaming you.

CRAIG

Okay, I'm, I'm cool with that. Yeah, I could be a— what, what is it when you asymptomatic, right?

KEVIN

Oh yeah, that's probably me anyway. I think I already had it back in February, not real sure, but I couldn't breathe and I coughed a lot. There you go. So anyway, I'm probably Corona Kevin. Corona Kevin.

CRAIG

Yeah. I actually heard a deal today where a doctor was saying— I can't remember who it was. Don't ask me to remember facts, folks. But the general idea was, look, at this point, you've been exposed to it. It's not that you haven't been exposed to it, it's that your immune system worked properly.

KEVIN

Yeah. I would hope that my immune system worked properly. I'll tell you, for me, I'm the guy that, if I get sick, I get really, really sick because I don't get sick. And so whenever I do, my body's like, and I hate you. So you're gonna get sick. You're gonna be done for like 3 days. You're gonna run a high fever. I mean, I was a kid that, as a, you know, at one point I was running like 105 fever, right? Taken to the hospital type of— that was me, you know? I just didn't get sick that often. When I did, it was bad.

CRAIG

So all this corona stuff is front of mind. We just got back from a trip to Arkansas to Fairfield Bay, Greers Ferry Lake.

KEVIN

Which I love because I moved from there basically.

CRAIG

It's beautiful. It's absolutely good. Which according— I talked to several locals while I was there and apparently they were like, according to like active cases of coronavirus, they're like number 2, like next to New York.

KEVIN

That's crazy.

CRAIG

And here was the other crazy thing I heard from that doctor was like apparently like 70% of Americans are vitamin D deficient. And so—

KEVIN

Is that just because we're not outside enough?

CRAIG

Well, that's part of it. But then what happened is, is you put everybody in quarantine and tell them, don't go outside. So, then they're still not getting vitamin D, which compromises their immune systems even further, which makes them more vulnerable. All this kind of stuff.

KEVIN

See, I don't know. My kids ought to be fine, then, because I was like, go outside. You need to go outside for a little while.

CRAIG

And we're not giving you the code to the electric lock.

KEVIN

That's right! Those Schlage locks that we reviewed way back when, they did their job.

CRAIG

Kept my kids outside.

KEVIN

That's right!

CRAIG

But no, man, we, uh, we took a trip, you know, which is, uh, we didn't fly, so we didn't have to like quarantine ourselves.

KEVIN

Right. Um, but congratulations. That's a— I mean, being able to go somewhere, huge accomplishment.

CRAIG

Yeah, no, it was. There wasn't— they were still in phase 1, so there were no restaurants really open. You could go to them, but you had to have face masks, and we didn't have any face masks because we were planning on hiking the whole time we were there. Didn't really occur to us. Um, but, uh, man, what a fun trip. And so my, my big thing, um, was waterfalls. I just wanted to go see a bunch of waterfalls. There's a ton of waterfalls there. Honestly, the first one we went to—

KEVIN

Did you chase them?

CRAIG

I did.

KEVIN

Did you?

CRAIG

I did not follow the advice of TLC. Sorry, girls!

KEVIN

I'm sure they're listening right now.

CRAIG

They're huge fans! Although, they probably ran out of their one-hit wonder money. I don't know if they own a home or not.

KEVIN

Who knows?

CRAIG

But yeah, so I chased the waterfalls.

KEVIN

Yeah, good.

CRAIG

Congratulations. And it's not as bad as they made it out to be. I may do it again.

Christy

Yeah, they—

KEVIN

well, you also found the rivers and streams, didn't you?

CRAIG

I did.

Christy

Okay.

CRAIG

Which is how I found the waterfalls. The song makes no sense.

KEVIN

Yeah, no, there you go.

CRAIG

Yeah, I don't know what they're talking about. But anyway, the first one that we went to was just a— and it wasn't really a waterfall as much as it was a massive spring just shooting out of the side of a rock that met up with a stream that was already there, and the water was probably like 55 degrees.

KEVIN

Yeah.

CRAIG

Um, and we went in, me and my son kind of went up to about our chest, um, but there was a huge disclaimer, uh, by the, uh, uh, by the spring that said, whatever you do, don't drink the water.

Christy

Ah.

CRAIG

Um, and then it went on to explain because the, the mouth opening of the spring was massive, um, and it was, it was probably 15 feet in diameter.

KEVIN

Wow.

CRAIG

Yeah, it was big. And they said what's gone on over the years is it's become a bat cave. And so as the bats die, they fall in the water and then they poop in the water and they do all this, you know, all the guano in the water. So it's really not healthy to drink that water.

KEVIN

Unless you want the 'rona.

CRAIG

Yeah. Unless you—

KEVIN

yeah.

CRAIG

The bat 'rona.

KEVIN

That's what— that's where it comes from, y'all. Comes from bat 'rona.

CRAIG

So we didn't drink the water, but we got in the water. Yeah. And man, I love getting in cold mountain pools.

KEVIN

Yeah.

CRAIG

Yeah. So I climbed all the way across it. Yeah, we did a lot of hiking.

KEVIN

How did you keep your youngest daughter out of the water and safe?

CRAIG

I did tell you about that. Yeah. So there was a second waterfall after that one. And my youngest is 5 and is an extremely good swimmer. She actually prefers to go underwater. And she can probably go, I don't know, 30 or 40 yards holding her breath.

KEVIN

Yeah.

CRAIG

I mean, she's an incredible swimmer. And so she saw the second waterfall and just wanted to get in the middle of it. And so I had to like latch my arm onto a rock and hold on to her so that she could get out in the middle of this waterfall. She just wanted to get out in the middle of the water. And so like my wife's over here, she's like, I'm not looking, I'm not watching. I've already told you not to do that. You're obviously not listening to me. So I'm just dangling this 5-year-old because she was gonna do it regardless. I was like, well, you got to hang on to Dad.

Christy

Yep.

CRAIG

So we did. And we got some good pictures of it.

KEVIN

Yeah. So Well, she's gonna do what she wants to. I mean, she's got a mind of her own, as most people do. She just really listens.

CRAIG

We don't call her Porcupine for nothing.

KEVIN

That's true.

CRAIG

So that's true. She earned that badge.

KEVIN

Yeah, definitely. Well, cool. It sounds like a fun trip.

CRAIG

It was a fantastic trip. I highly recommend it if you ever get the chance. Greers Ferry Bay, uh, Mountain View, Clinton, Arkansas. It's a, it's a fantastic resort destination, honestly.

KEVIN

Yeah. So y'all did one of the things that I kind of recommended. I mean, I didn't really, I didn't really realize where y'all were going, but once you got there, I was like, ah, you got to go to Mountain View.

CRAIG

Oh yeah.

KEVIN

Which you were already planning on kind of going through Mountain View. But like, I was like, you've got to go to Mountain View on a weekend in the evening and go downtown because it is one of the most unique experiences that you will ever have. Because when you show up there, depending on when you get there, there are probably already people there in just like these locations around this downtown area and there's people circled up around them. They bring their chairs. There's these little gazebos everywhere and they're all playing bluegrass music.

CRAIG

Yep.

KEVIN

They're just all, you know, singing and—

CRAIG

Well, they might be offended by that. I mean, actually, because it's folk.

Christy

It's folk.

CRAIG

Folk music is what they say.

KEVIN

It's definitely folk music, but it's bluegrass.

CRAIG

It is. They're playing a lot of bluegrass.

KEVIN

Yeah.

CRAIG

So, yeah. And I actually had a lady— I posted some pictures up of that and I had a lady reach out to me saw my pictures from Mountain View. I was, I was sitting around with some, uh, some guys playing, and she sent me a little note and said, yeah, my, uh, my uncle is so-and-so, and we used to play with him there all the time.

KEVIN

Wow.

CRAIG

And she said it like I should know who he was, and I was like, so I better look this guy up. And I looked him up, and he's like this famous folk songwriter. He's written like over 6,000 songs.

Christy

What?

CRAIG

Yeah, it's crazy. I'll have to, I'll have to show it to you later on after the show. And she was like, yeah, we used to— me and my sister used to go sing with him all the time in Mountain View.

KEVIN

That's crazy.

CRAIG

It's like, it was, it was crazy Saturday night. I mean, I bet you there was 500 or 600 people in that town. Oh yeah, like 200 of them had guitars and fiddles and upright basses. And so cool.

KEVIN

And I'm kind of sad you didn't have your guitar with you because you would have been welcome to join in.

CRAIG

So I'll tell you real quick, just short. I went to the music shop Because once I saw what was going on, I was like, all right, maybe I do want to join in.

KEVIN

Yeah, I'll buy something if I have to.

CRAIG

So I walked in the store and I kind of walked around for a minute and I didn't see anything my size. And so I kind of walked to the front and I was like, so don't have many lefties come through here, do you? And she goes, no, we make left-handed people learn how to play right-handed, you know, the right way. And I was like, all right, peace out, lady who doesn't want my money.

KEVIN

Wow.

CRAIG

I'll take your guitar bigotry elsewhere.

KEVIN

Yeah, you might as well bind your feet while you're at it, you know?

CRAIG

Wow.

KEVIN

Oh well, Mountain View, hey.

CRAIG

Yeah, I may not have been welcome. I could have been like, you know, the devil guitar player. I don't know.

KEVIN

Oh, they like that song actually. The one that went down all the way down to Georgia. They like that song.

CRAIG

They like that song. They've got the people that can play it.

KEVIN

Oh, I know.

CRAIG

So it's incredible. Anyway, we had— I just did that again. I made that loud noise. I'm gonna stop. I'm gonna take my ring off.

KEVIN

Sorry everyone.

CRAIG

I already scared our guest once.

KEVIN

That's right.

CRAIG

So, all right. We have a really cool show because we have my friend Christy in the studio to join us and talk about building homes.

Christy

Yes.

CRAIG

This is so cool. How are you doing, Christy?

Christy

I'm good. How are you?

KEVIN

Awesome.

CRAIG

We are so glad that you could join us. We've been, we've been talking. We had scheduled this pre-Rona.

KEVIN

That's going to become pre-Rona.

Christy

Pre-Rona.

KEVIN

Pre, pre, pre, pre, pre, pre-Rona.

CRAIG

We need to like hashtag that. We need to, we need to get that rolling.

Christy

Hashtag pre-Rona.

KEVIN

That's right.

CRAIG

So, so we had this, we had this interview scheduled pre-Rona and then everything blew up and, and stuff. So we had to reschedule. So we're excited to finally get to be doing this because this is, this is not a topic we've, we've covered in the soon-to-be 100 episodes.

KEVIN

Woohoo!

CRAIG

So, I mean, we've talked about pieces of the house, right? But, and I told you when we were kind of doing a little bit of pre-show, I was, I was going to go ahead and just address the elephant in the room, right? So you're a home builder.

Christy

I am.

CRAIG

But you're not a dude.

Christy

I am not a dude. Not a dude. Don't even look like a dude.

CRAIG

Not at all.

Christy

Not even close. No.

CRAIG

So, so, so this is, this is kind of like a unique thing. I mean, like, there's, there's not too— and have you ever met another woman that's—

Christy

I have not. I'm, and I'm actually on a Facebook group that is, um, like Lady Pros is, I think, the Facebook group, but it's mostly HVAC plumbers, um, that, you know, just tradespeople. But I did I did post the question out there one time and said, how many of y'all are actually general contractors? And I got a few responses back, but the responses were, it's me and my husband.

CRAIG

Okay.

Christy

So, um, it is not me and my husband. My husband does not— yeah, no, it doesn't count. No, no, that's right. I mean, unless you think it counts, then of course it counts. Don't want to offend anyone out there.

CRAIG

Let's, let's just go ahead and pull that bandaid off.

KEVIN

Yeah, right.

Christy

No, but Vince, that's right. Right off the bat, huh? Yeah, no. So, um, my husband doesn't work with me. He doesn't really know much about residential construction at all. Um, but yeah, so it's just, just me. All right.

CRAIG

So, and, and how long you been doing this now?

Christy

So, um, I started my own business probably about 17 years ago.

CRAIG

Okay.

Christy

Um, but I started in different facets. Um, prior to that, I had worked in construction industry for different people and, and doing different things. But I started doing murals and faux finishes, and then while I was doing that, I also had my daughter. She was a baby, so I was taking classes online through the Art Institute, and I got my degree in interior design.

CRAIG

Okay.

Christy

And the thought process was that I would be picking out draperies and furniture and, and that sort of thing, and Then, I started working for other contractors and I would help their clients pick out plumbing fixtures and lighting fixtures and just helping them kind of do the construction part of the design work. But I had so much knowledge in the construction industry that it just very easily moved over. So, I started doing the remodeling. And then, last year is when we started doing the new construction as well.

CRAIG

Okay.

Christy

Yeah.

CRAIG

So, I mean, you have done several ground To sealing now houses, right?

Christy

No, this is our first one that we're doing now. Yeah, we haven't broken ground on it yet. We signed a contract with the homeowner last June. Okay, so it's taken a while, but it's an amazing home that we're going to be doing. It's in the Bellaire area. It's in Meyerland. Yeah, but it's a way to overcome the flooding problem that they have in Houston. So this is a Harvey flood.

CRAIG

Okay.

Christy

And the house was completely destroyed. Yeah. So it's demoed, and the house is actually going to be framed with a pre-engineered metal building.

CRAIG

Okay.

Christy

And then underneath is basically storage, parking, and an elevator, and the elevator takes her up to the homeowner to the first floor. It starts— yeah, the first floor is actually 11.5 feet off the ground.

CRAIG

Oh, wow.

Christy

Yeah.

KEVIN

Well, I don't think we're gonna have a problem with that flooding.

Christy

No, it won't. She can stand on the balcony and watch the floodwaters go underneath her and The only thing that would have any damage would be vehicles.

CRAIG

Quick shout-out to the closed-minded lady in Mountain View. The largest left-handed guitar shop in the world is in Bel Air.

KEVIN

Take that!

Christy

I hope you're listening. I don't need you! My daughter's a lefty.

CRAIG

Is she? Does she play?

Christy

She plays the ukulele.

CRAIG

OK. Those are not easy to find, either.

Christy

She has 6 ukuleles, but I think she plays right-handed.

KEVIN

Oh, yeah? I'm left-handed, as well. Bizarre fact, Craig and I are both left-handed, but I play right-handed.

Christy

Okay, so she does mostly everything right-handed except writing. Yeah, and I even noticed because she works with me in the office now, she's my newest employee and she works with me in the office, and I noticed that she even like uses her computer mouse right-handed. Yep. Yeah, but I mean, it actually makes sense if you think about it because you can— she can take notes with her left hand, mouse with the right hand.

KEVIN

Yeah, so, well, most of us lefties, we, uh, we adapt. Yes, because The world is not made for us. They hate us.

Christy

I know. My mom's a lefty. I've had to hear that my whole life, that the world is not made for left-handed people. All the doors are backwards.

CRAIG

Unless you're a first baseman or a healer.

KEVIN

That's right. Or a pitcher.

Christy

Oh, baseball. We're talking baseball.

CRAIG

Well, baseball is first base, but then healer is rodeo.

Christy

Oh, okay. Yeah, I know rodeo.

CRAIG

So the guy that gets the legs.

Christy

Yeah, I know that.

CRAIG

So those are Pretty much always left-handed guys.

KEVIN

Yeah.

CRAIG

Or the good ones are.

KEVIN

Yeah. So, hmm.

Christy

Interesting fact.

CRAIG

They're faster cuz they're on the right side.

Christy

Okay. There's a whole mechanics to this that I don't know. There is.

KEVIN

Yeah.

Christy

I just sit in the stands and watch. So.

KEVIN

That's right.

CRAIG

As long as I'm not the cow, I'm good.

Christy

That's right.

KEVIN

No doubt. No doubt. Well, let's, uh, let, let's talk just a little bit about, um, you, you've told us a little bit about how you got into This, um, what made you really decide this is the direction that I want to go? I mean, you have some background here, but was there anything that kind of said, made you go, okay, I think I could do this?

Christy

Um, well, I hate picking out furniture for people, for one. I just, I can't make the connection with them that quickly. Um, and I've always just, my past experience was in like plumbing, high-end plumbing fixtures and, um, Tile. Uh, you said Hakeem Olajuwon earlier. The, the place I worked for actually did Hakeem Olajuwon's house. So yeah, um, baseball, we did Lance Berkman's house too. I had Lance Berkman in our showroom sitting on toilets.

KEVIN

It—

Christy

I wish I could have taken pictures of that.

KEVIN

That's awesome.

Christy

Could not do that. He had to sit on the toilets because he wanted to know that the height was perfect for him. So yeah, yeah, it was kind of crazy to have that. But yeah, I just, I've gravitated toward the, the kind of mechanics of it, just the plumbing fixtures and the tile and paint and flooring. I mean, I just, lighting fixtures, all that stuff. I just, I really can appreciate the different lines and—

CRAIG

Yeah.

Christy

And just how things kind of come together. And with remodeling or new construction, it's really, it's a growing living project. So with the furniture, it's kind of like we have to come in and do it right. But with the remodeling, it just kind of runs simultaneously as we're doing the construction part. And sometimes we'll come up with ideas mid-construction. And so that's what I really like is just that problem solving, just trying to really kind of figure out like, how can we maximize this? How can we make this the best space for our clients and really just use every part of the home that we can?

CRAIG

So you mentioned plumbing fixtures and Lance Berkman sitting on the toilet, which—

Christy

I hope he doesn't listen to this show.

CRAIG

That was a long time ago.

KEVIN

I actually hope that he does, to be honest.

Christy

He is a homeowner, so...

CRAIG

We need him to confirm.

KEVIN

That's right.

CRAIG

Kevin and I had a theory. I don't know how many episodes ago we talked about it. We actually had this theory that because of the whole toilet paper crisis that was going on, we were going to see a surge in people having an interest in bidets. Today, I sent Kevin— what was it called? Tushy?

Christy

Yeah.

CRAIG

plumbing fixture attachment for the toilet that turns it into a bidet.

Christy

Yeah.

CRAIG

Have you, have you seen people like asking about these?

Christy

So we actually do a lot of what we call bidet seats. So it's your regular toilet, but we actually attach a seat to it that has all the functions of a bidet.

CRAIG

Yeah, that's what the tushy thing is.

KEVIN

That's, that's exactly what it was.

Christy

And we were doing those before this. Yeah, yeah. Some people really, really like them. So yeah, I did one for a client and she said that That's pretty much the only toilet in the house that everyone uses.

CRAIG

Oh, wow!

Christy

It's in her master bathroom. Yeah, some of them have plugs, so you have to put electrical in there, but some of them don't. So it just depends.

KEVIN

Well, I was actually, um, I was on Facebook this afternoon, uh, for a few minutes, and one of my friends was, uh, she was ranting, which she does every once in a while. It's really funny to listen to her rant, but she was ranting about toilet paper. So she went into the grocery store, found toilet paper. She was really excited, but it was $39.

CRAIG

Holy cow.

KEVIN

And it was like, it was 30 rolls of toilet paper, but it equaled 120 Mega Rolls. And she was like—

Christy

Toilet paper math.

KEVIN

Yeah. And she was like, she was like, I don't care how many Mega Rolls it equals. Only one roll goes on my dispenser at a time. So I paid about $1.50 for every single roll that I got. That is way too much toilet paper. She's like, I'm going to Amazon and seeing if they got the bidets back in stock. And then that segment was over and I was like, bidets? Like, that's twice in a day that I've heard about a bidet. Yeah.

Christy

We've done them pre-Rona. Is that what we're calling it?

CRAIG

Yeah, pre-Rona.

Christy

Pre-Rona.

KEVIN

Hashtag pre-Rona.

Christy

Yeah, we did it pre-Rona, so.

KEVIN

Yeah, we don't need to say that very often 'cause then I'm gonna have to sing it.

Christy

Oh, okay.

KEVIN

So let's not say it very often.

Christy

Yeah, I'll take that out of the vocabulary right away.

CRAIG

You can still hashtag it.

KEVIN

Yeah, absolutely.

CRAIG

I actually, I think this is going to be a thing. I mean, like, I really do. I think, I think a lot of people are going to be like, you remember the toilet paper shortage?

Christy

Yeah, that'll never happen again. I will never be without toilet paper again.

CRAIG

The real Rona crisis.

KEVIN

Yes.

CRAIG

Um, I, I, yeah, I, I see them in lots of clients' homes. I just don't know that they use them or not. But, um, I think it'd be nice to have that as the option if you couldn't find any paper.

Christy

Yeah. So I mean, I mean, we've, we've done them. It's— they're not for everyone. But yeah.

CRAIG

Is it a pretty big expense? And if you're like, if you're like redoing a bathroom, I guess, is that a pretty big expense to add on?

Christy

Not really. I mean, if you get one that has a plug that has to plug into the wall, then, you know, we have to run electrical in there. But that's not it. I mean, that's not a huge expense. There's some sheetrock repair that goes into that, you know, unless you just happen to have a plug in your bath, in your You know where your toilet is.

KEVIN

Right next to the toilet.

Christy

Yeah. I mean, that's where it's ultra safe. I tell you.

KEVIN

I mean, when you think about it, you get one of those, it has a little plug for your phone, your, you know. Yeah.

Christy

You don't have to leave. Never leave. You could do this show.

KEVIN

That's right. That's true. That, that brings up a whole nother conversation.

Christy

I'm glad I'm doing this now.

CRAIG

The acoustics are amazing.

KEVIN

Not later. That's good. Hey, whenever I start singing the pre-Rona song, it all, it's better. It's so much better.

Christy

Oh my God.

CRAIG

Oh goodness. See, you were nervous and didn't even know we were going to be talking about bidets.

Christy

And you know, yeah, I know exactly what you're talking about. This is crazy. This is what I came on here to talk about. Toilets. Thanks guys.

KEVIN

As she's preparing for this show, she was like, all the things they're going to ask me.

Christy

Bidet never crossed your mind?

CRAIG

No, toilet, toilet talk was not what I thought we were going to call the bidet. The Rona modes.

KEVIN

That's so bad. Why? I don't know. We, we've got a new line, guys. That's right.

CRAIG

We got a new product.

KEVIN

There's tushies.

CRAIG

Christy's gonna install them for us.

KEVIN

That's right.

CRAIG

And they're not gonna need an electrical outlet.

Christy

Yeah. No electrical. Of course not.

KEVIN

Of course not.

CRAIG

They're totally safe.

KEVIN

They're gonna be self-charging, actually. Oh geez.

Christy

Uh, yeah.

KEVIN

We are way off topic. We've, we've We've gone off the rails, into the ditch, up the other side of the ditch. We're gone. It's alright.

CRAIG

But we ended up with Rona mode.

KEVIN

That's true.

CRAIG

It's in the W column.

KEVIN

That's right.

CRAIG

Absolutely. Alright, Kristy, bring us back here a little bit. If you're helping people pick out fixtures, and you're helping baseball players pick out toilets and all these other things, how do you help guide them through that process? I imagine that can be a little daunting for people that may have not done that before. They don't even sometimes know what they want.

Christy

Yeah, well, and, and the problem is, is with, with some contractors, what they'll do is, you know, if they don't have that design background or if they don't have time to do that, because a lot of them are, are so busy that they can't actually take that time with the client, is they'll just tell the client, hey, you need 2 bathroom faucets. Well, when you Google search bathroom faucets, it's like 225,000 different searches, and it's like, what's going to go with the tile? Which is got to go with the, you know, what's the wall treatments, all that. It all has to kind of tie in together. But, um, really it's just about talking to the client, just seeing how

Christy

they want to use the space. Do they entertain a lot? Is there going to be a lot of people there? Do they have kids? Do they have dogs? You know, um, what is the feeling that they want people to have when they walk into their room? Do they— you know, some people want everyone to be jealous of their house.

KEVIN

Yeah.

Christy

Some people want a cozy comfort feeling. Some people want their guests to stay for 2 days and then hit the road. You know, it just depends on what they're actually wanting. And so it's really just about talking to them and, and, you know, looking at their house, how they have it furnished, the different, you know, colors that they use, and, you know, asking them what's their favorite thing in a certain room, or, you know, what's the color that they hate the most.

KEVIN

Mm-hmm.

Christy

Because obviously if you hate orange, we don't want to put orange in your bathroom. But it's, it's really just a a, a discovery of what the client likes.

CRAIG

Have you, have you put orange in a bathroom?

Christy

I don't think I have. Okay.

KEVIN

Well, she doesn't live in Austin. Oh, I see.

Christy

That's right. Yeah.

KEVIN

If she lives in Austin, I'm sure she would double win.

Christy

Yeah.

KEVIN

Or double lose.

Christy

It is, it is supposedly my husband's favorite color because when my daughter was really little, she hated the orange, like Skittles or, you know, any of those candies. And so we would always say, oh, daddy's favorite color is orange. And so we would— Nice. Yeah.

KEVIN

Perfect.

Christy

And then when she grew up and found out that wasn't true, she was a little, she was a little mad, actually.

CRAIG

These are good.

Christy

She was like, wait a minute, orange is not daddy's favorite color? I'm like, no, he actually hates that color.

KEVIN

Between that and Santa Claus, that girl is ruined.

Christy

Therapy. Hello.

KEVIN

That's right. Okay. So you brought up something that to me, I, cause I've, I've actually considered that my wife and I have considered, okay, one day we would love to build our house. Like, for us, we kind of love the idea of a metal building, a barn type of, type of home. And, but there's part of that process to me that seems really daunting. Just seems like there's so much that goes into it. And, and I think one of the, one of the issues there is people are so specialized a lot of times that It's difficult to find someone who can help you navigate the whole process. And I know some, you know, some homeowners, homebuilders can do that better than others. So I guess one of the

KEVIN

things that I want to ask you, I mean, not everybody that listens to us lives in Houston.

Christy

Right.

KEVIN

So if I was out there looking for someone, how do I find out if they're going to be able to really guide me through that whole process? Or if I'm going to be stuck, you know, 100 days into this going, I wish I would have done something different.

Christy

Yeah. Yeah. You really need to ask your contractor questions. You need to ask them what the process is. You know, most contractors are going to have a certain way that they work. And so you need to say, hey, do you have something that tells us where we go from here? What is our next step? What's the process? And, you know, there are some great builders out there that have design centers and they have people that work in the design centers. So, you know, if they say we have a design center and you'll be able to come and pick things out, you kind of know, okay, these are kind of my options. The, the only issue with having a design center is you're kind of limited to whatever it is that

Christy

they have. Um, if you're using someone like me, I'll, I'll keep going and looking for tile until we find the perfect tile, you know, one that I think should go in the home, but also something that you love. So, um, and you just really have to ask, you know, ask your contractor, what, how much of this work am I going to have to do on my own and how much are you going to help me with? Yeah.

KEVIN

And I would assume that on on some level, all of this really depends on you as a person too. How involved do you want to actually be? Because I would assume that you— that there are some people out there that's like, listen, here's, here's the type of thing I want, but I, I don't have time, I don't have the energy, I just want it to be wonderful.

Christy

Yeah.

KEVIN

And I'm sure that's frustrating on some level to you as the builder, but then there's that whole other spectrum, and you just kind of have to know about yourself. Like, I want to be super involved in this, and I'm real picky, right? I'm not real picky. And because Like you said, those design center places, they're going to sell you their stuff, right? And they're getting a commission off of that and they're getting a cut, right?

Christy

Yeah.

KEVIN

And so you get, you know, 4 choices of colors, right? And that's really—

Christy

Yeah, it's here's our door styles, pick one of the door styles. Here's backsplash tile, pick, you know, you've got 10 to choose from.

KEVIN

So, and there's not necessarily anything wrong with it. No, not at all. They're very popular styles and things that people typically are going to choose, right?

Christy

And your home's going to turn out beautiful that way. I mean, it's still going to be very, very pretty. But what we are more about is custom, custom remodeling, custom new construction. Everything that comes into your house is a new idea. We're constantly looking at— I mean, even Pinterest. Pinterest is an amazing place to look at new ideas.

KEVIN

Yeah.

Christy

I mean, there's tons of stuff to look on there. So I'm constantly on Pinterest looking at it, finding new client ideas, even if I don't have a particular client yet, just trying to see kind of what can we do to make the next house different. Because, you know, we do kind of get in trends a little bit. A lot of people Right now everybody wants quartz countertops. And so they're very pretty. And I love the quartz. It gives you that white look that, you know, everybody's kind of going after.

CRAIG

But like the black and white look everybody's going for.

Christy

Yeah, kind of. The quartz countertops are— it's a man-made material, but it kind of mimics marble.

CRAIG

Right.

Christy

And it's durable. It doesn't stain. So, I mean, it's a great choice, but I don't want to do that in every home. Right. You know, so if I feel like it's a perfect fit for your home, then yes, I'm going to say, hey, I think that quartz is going to look fantastic in here. I mean, I've done a few kitchens with it lately and it's just been beautiful. But then there are some people where I'm like, I think you need a little bit more warmth. You need to kind of add a little bit more texture, visual texture, you know, and granite is one of those things where it's just timeless. I mean, granite is going to last forever. So you just, you just have to really

Christy

talk to your client and find out what it is that they want.

KEVIN

Yeah.

CRAIG

And there's like some— and like, you know, Pinterest is interesting too because like you can think that you have a really unique idea And if you go look on there, you're probably gonna find like 100 versions of that. I remember we, uh, when we were doing our bathroom, one of the ideas we had was doing like a whiskey barrel sink.

Christy

Oh yeah.

CRAIG

Um, and we're like, oh, that's kind of a unique— and then there was like 100 of them.

Christy

Um, you can find those everywhere. What are you talking about?

KEVIN

And you had a great idea that everyone else had.

CRAIG

Yeah.

KEVIN

Yeah. You know?

Christy

Well, and it's true. It does. I mean, there are a lot of things where you think you have like the unique idea. So, and you You just, it's hard to have a unique idea now. There's just, there's so many creative people now and so many, and there's so much information because if you think about 20 years ago, you may have thought you had a unique idea. And if you didn't, I mean, there was no way to look that up. So unless it was in the Encyclopedia Britannica, you did have a unique idea.

KEVIN

Well, that's right.

CRAIG

I think even though you see it on Pinterest, it doesn't mean that it's not a unique idea. Because most people aren't willing to— I mean, because once they get the price tag for those unique items, it becomes completely irrational for their budget. Right. And so for us, like with the barrel, it wasn't the cost of it. It was just like, this is hard.

Christy

Yeah. That's not an easy thing.

KEVIN

Right.

Christy

Although now I think you can just buy those sinks with it. Yeah, you can.

KEVIN

Yeah.

CRAIG

Well, yeah, you can.

Christy

There's guys that make a whole kit.

CRAIG

Yeah. They make them for you. But I mean, those are— I mean, like, I think when I looked at them, This was several months, it was like $1,500 just for that whole thing.

KEVIN

Yeah.

CRAIG

So much, I mean, like if I had to make it, yeah, that's probably what I'd charge.

Christy

And they're probably using like an authentic whiskey barrel, right? Then, you know, you can tell everybody, oh, this had whatever awesome whiskey in it.

KEVIN

Mm-hmm.

Christy

Yeah, but you know, I don't drink whiskey, so I can't tell you what that awesome whiskey is.

KEVIN

But yeah, you know, one of the, one of the beauties about Pinterest though is that even if you do have a mostly unique thing, you know, idea out there, you have the ability to refine that, right? And it's like someone's probably done that better than you would have imagined doing it. And so just getting ideas about how to do that really well. Yeah. I mean, it's really great to take someone's idea and maybe even improve on it a little bit.

Christy

Well, and sorry, and even on the other sense of that, it's sometimes I'm troubleshooting something, I'm like, I don't know how we're gonna finish this off. And so then And I'll look at Pinterest and be like, oh, okay, that was kind of interesting how they, you know, used this piece of molding here. You know, it does give me ideas that maybe I'm not using it exactly how they did, but it just— I can look at parts of the picture. And that's really what I tell my clients too. I'm like, send me your Pinterest boards because everybody's making a Pinterest board. So send me your Pinterest boards because I can, I can learn so much about them from the Pinterest boards and pick

Christy

up on themes. Yeah. Yeah. Because you'll start to see things are kind of the same and they're kind of working together. It's like I could really pick from any of these and we would be fine. But, you know, I do in that because when you look at Pinterest boards, sometimes you can see like where a trend is kind of coming. And that's something I try to stay away from. I don't want to spend $35,000 remodeling a master bathroom and then 5 years from now it's dated and they're wishing they would've done something different.

CRAIG

Yeah.

Christy

So it's kind of my job to say, look, you know, this is kind You're kind of on like the front end of a trend, which is fine because then you know you've got 10, 15 years. And, or if you're on the tail end of a trend, I might say, okay, we're kind of, you know, people are kind of shying away from those colors or those types of fixtures.

CRAIG

And so you're kind of on the front lines of this, of this stuff. What are some trends that, that you see kind of going by the wayside? Gray.

Christy

Nobody wants gray anymore.

CRAIG

Okay.

KEVIN

Which is funny because for a while that That's the only thing people were doing was gray, right?

Christy

Yeah. And so what happens is people don't, you don't know what's going to necessarily be a trend. Um, it's just that somebody sees something gray and what makes it a trend is that then everybody wants to do gray. So after you do 10 gray bathrooms, it's kind of like, well, everybody has gray. And then, you know, you're no longer special if you go into all of your friends' bathrooms and they all have gray bathrooms. So now it's like, okay, well, what can I do that's a little different than that? So now people are going to Taupe, which is not brown but not gray. It's kind of in the middle.

CRAIG

Yeah, okay, like a muddled—

Christy

Yeah, it's like a brownish gray.

CRAIG

It's gray.

Christy

It's—

KEVIN

yeah, it's gray.

Christy

Yeah, gray.

CRAIG

Greige, as they say.

KEVIN

Good.

Christy

Yeah, yeah. So, um, but yeah, and you know, I think, uh, oil-rubbed bronze fixtures are, are kind of— I'm, I'm removing those a lot lately as well.

CRAIG

Um, what are they replacing them with?

Christy

Usually either brushed nickel or even chrome. It just depends on— chrome is kind of more glam, so it just depends on, you know, what the space is.

CRAIG

Yeah, nobody's bringing the brass back?

Christy

Actually, we're doing some brushed gold, which I think we're kind of on the front end of that. I don't know if it's actually going to be a trend. That's one of those things that you really have to love it. Yeah, it's absolutely gorgeous though. I'm doing 3 bathrooms right now with it and it's It's breathtakingly beautiful, but you have to be someone who's willing to take that risk.

CRAIG

Yeah.

KEVIN

And so, um, I'm not that person. Give me the fresh nickel.

Christy

Leap into it.

KEVIN

I'd have to, like, you'd have to build it and then show it to me.

CRAIG

Yeah.

KEVIN

Because otherwise I wouldn't want it.

Christy

Yeah. Yeah.

CRAIG

Well, you know, gold's one of those, one of those tricky things. Um, I, uh, when I, I went to the, uh, to the Ukraine once, have you ever seen like gold from different parts of the world.

Christy

Yeah.

CRAIG

So like gold from like Ukraine and that part of Russia is pink and it's gorgeous.

Christy

Yeah. Like a rose gold almost. Yeah.

CRAIG

And it's a, it's a totally different look. It's a totally different hue. But I could see people in like, and like all their jewelry and stuff is, is that color.

Christy

Yeah.

CRAIG

And so like they're, they're, they're actually fascinated by ours when they're like that, like the yellow gold. Yeah. But that, that pink gold has like a really interesting Yeah, it's not bright though.

Christy

Yeah, yeah. And it, you know, it's funny because my husband works for a company that's in India. Okay, so there's a ton of gold in India as well, but it's like bright, shiny, like it almost looks fake, you know. So like he brought home, you know, some stuff for me and my daughter, and I was like, this just— it doesn't even look real. Like this looks like costume jewelry almost. But that's— it is, you know. And it's, it's crazy how those different, different parts of the world even have different styles.

CRAIG

Yeah.

Christy

Yeah.

CRAIG

And it's, from what I understand, it's just different minerals interacting with that compound or—

Christy

Okay.

CRAIG

What it's mine. I don't know.

Christy

I believe you. I have no idea.

CRAIG

They tried to explain it to me.

Christy

There's somebody out there that knows.

CRAIG

It was in Russian.

KEVIN

Yeah.

CRAIG

Yeah.

KEVIN

Well, okay. So here's a question. So you, you do remodels and you do from ground up, right? So new builds and remodels. Which do you prefer to do?

Christy

Okay, so new construction's a— I'm gonna say it's a little bit easier. I mean, you're working off of architectural prints, so you kind of know where you're going. I enjoy the remodeling a little bit more because I do like the problem solving of it with the remodels. I mean, if we're taking out a plastic shower pan, you know, 9 times out of 10, we're gonna have some mold and water damage. And so there's always something that has to be repaired that maybe the homeowner wasn't prepared Yeah. But, you know, we always preface every, every meeting like, you've got to understand, we don't know what's in the walls, you know? So it just— but I like that problem-solving aspect of the remodeling. But, you know, new

Christy

construction's fun too, because, I mean, we're building something brand new. And especially with this job that we're doing, I mean, it's, it's going to be a showstopper.

CRAIG

And for sure, 11 feet off the ground already. I mean, and then how many stories?

Christy

Just one. Just one story. Yeah. Yeah. Is it going to have one story?

CRAIG

Is it going to have a sloped roof or is it going to have a flat roof?

KEVIN

It has a single slope roof.

CRAIG

Okay.

Christy

Yeah, it's a metal roof, but you really won't see it. There's going to be kind of like a parapet-type wall.

CRAIG

Okay.

Christy

So you won't really see the roof at all. It's very, very modern, very square. We're using some really, really cool new materials. We've got like a— it's similar to stucco, but it's called CorkShield, and it's a spray. It's made from cork, the tree, you know, the cork tree. And it has similar texture to stucco, but it doesn't It doesn't crack like stucco does.

CRAIG

Oh, okay.

Christy

So, and it's got a really great warranty on it, and it's, you can just spray it down. It doesn't get dirty, it doesn't mold. And here, especially in the Houston area, stucco cracking is a huge, huge issue. So—

CRAIG

Well, I know one of the other issues with stucco around here is the moisture.

Christy

Yeah, yeah.

CRAIG

Does it have the same issues as that?

Christy

Yeah, so what happens is it, you know, as the house shifts, the stucco doesn't have any give to it.

CRAIG

Right.

Christy

And so it just kind of cracks. And those cracks can be very minuscule. I mean, you may not even know that they're there, But then you start getting that moisture behind the wall. And so, yeah, you end up with a lot of issues. Yeah. You know, and so this, this cork spray, the CorkShield spray, is, it's, it's a really cool product that we're going to be using.

CRAIG

There's certain houses I'll walk away from if they tell me they're dealing with certain issues and I see it's a stucco house.

Christy

Yeah.

CRAIG

No.

Christy

Yeah.

CRAIG

It's not even worth my time.

Christy

Yeah.

CRAIG

You're going to be more frustrated with me than you are the issue you're dealing with right now.

Christy

Yeah. Yeah. Yeah. But I mean, unfortunately, we have a ton of stucco houses around here. You know, everybody was like stucco and that's all they did. And so, yeah.

KEVIN

Well, here's a, here's a follow-up question to that then. I own a home and I'm, I'm getting to the point where I either want to build a home or maybe I just want to do like a full renovation. What, where do you kind of start navigating that? At what point is it a better idea to do one or the other? Do you have any advice as far as that goes?

Christy

I think for a lot of people, it depends on the equity that they've built up in their home. I mean, if you already own your home and you've got a lot of equity in it, and too, it's also, do you love the area you're in? Do your kids go to a school they love? Do you want them to stay in the same house their whole life? It's a lot of kind of personal questions that you have to ask yourself. But then also, some people want to build because they want to be on property, or they want to have horses or animals and stuff like that, and they can't do that, obviously, if they're in a neighborhood. So it's really those personal questions that you have to ask yourself. Sometimes it doesn't

Christy

make sense to do the remodel because it's going to cost more than if you just went and bought another house. And we will advise people of that. We may say, look, you know, it's— you may need to just find another house that kind of fits the way your family's growing now. I certainly don't want to take someone's money and remodel their house and them not have enough value in it because we are concerned about the return on investment of our remodels that we do.

CRAIG

Yeah.

Christy

So we do try to advise people. advise our clients, you know, if they're in a specific area, what types of, um, uh, fixtures and stuff like that that they should be using to stay within the value of their neighborhood.

CRAIG

Yeah, I think those are all like really important questions to like just on a regular basis ask yourself anyway. I mean, like, do I like the neighborhood? Do I like the school? I mean, because like my, my wife was never interested in living on property.

Christy

Yeah.

CRAIG

And, and if you ask her now, like you could give her a million-dollar home and if it was right next to somebody else's house, she'd probably never take it.

Christy

Yeah.

KEVIN

Now she's—

CRAIG

because she's realized that this is what she really likes, even though like she hated our house.

KEVIN

That's why you go and remodel. That's why I fixed that problem.

Christy

Yeah, that's for sure.

CRAIG

Yeah.

Christy

Well, and that's probably one of the first questions I always ask someone is, how long are you going to stay here? Are you remodeling this house so you can sell it next year? Then we're not going to do some crazy specific, you know, custom tile treatment in the shower that not everybody's going to love. But if you think, hey, I I don't know, I don't know if I'm ever going to move from here, then that's when we can really kind of get really into the design factor and just like really just do something that you love. Because it's, it's really about what you love. It's not about what I like or what the trend is or what's, you know, what's popular right now,

Christy

any of those things. It's really about doing what you love, what you want to see in your home all the time.

CRAIG

Yeah.

KEVIN

Yeah.

CRAIG

Well, one of the things that we love to see in each of the homes is good plumbing. And the way you have good plumbing is you hire a good plumber.

KEVIN

Anytime. If you, if you want bad plumbing, don't hire Paul the Plumber because he will not do a bad job at your house. He will do the best job at your house.

CRAIG

They may call us about that one.

Christy

I don't know if this is a good plug.

CRAIG

But regardless of what Kevin says, if you need to get ahold of them, you can find them on Facebook. You can also find them at paultheplumberllc.com. You can book them online, you can book them on Facebook. And the ever-popular virtual inspection.

KEVIN

Man, I'm telling you, to me, that's a game changer. Yeah, I— because right now, what's crazy right now is that we're living in this world where everybody is feeling, at least here where we live in Texas, people are ready to get out and do things again. But we're seeing some spikes in numbers and all these sorts of things as far as people getting infected with coronavirus. So, um, I, I'm kind of in this place that I don't really want people in my house yet. Even, even people, you know, that I need in my house. Like if I need a plumber to come in, I want to, I want to minimize the amount of time he has to be in my home.

Christy

Right.

KEVIN

And, and those, those virtual visits, he has the opportunity to see exactly what your issue is, know that he has the parts on the truck, has a, has an understanding of what he needs to do. And boom, he can get it done, get in, It out. It saves you money, saves you time.

CRAIG

Yep.

KEVIN

And you get a great job done by Paul the Plumber.

CRAIG

Absolutely. So if you need to get a hold, call him at 832-521-3252. And our guest actually just, just had Paul.

Christy

I did. Paul Jr. was at my house. Paul Jr.?

CRAIG

What was going on?

Christy

Oh, I had some faucets that were, you know, turn it on and it never turned off. So, um, it was— we had, we had the other faucet do the same thing, and, and Paul the Plumber fixed it for us. So I just texted Deborah and said, help Hey, please. So Paul Jr. came out. He knew exactly, I mean, it literally took him 30 minutes to fix it.

CRAIG

Nice.

KEVIN

Wow.

Christy

In and out, done. And now I don't have to share a sink with my husband.

CRAIG

So the marriage is gonna make it?

Christy

Yes.

KEVIN

Okay.

Christy

Yeah. Yeah, we're good. That's funny.

KEVIN

That reminds me of that.

CRAIG

See, look at that. Good plumbing saves marriages.

KEVIN

That's right.

Christy

Yeah.

CRAIG

That's your headline.

Christy

Yeah. If your marriage is in the toilet, call Paul the plumber.

KEVIN

And he will install a bidet.

Christy

And we're back. There we go.

CRAIG

Corona mode.

KEVIN

Corona mode. Corona mode. That's right. Well, it reminds me of that, uh, that video from Ricky with the faucet where she's— she pulls the vegetable— pulls up the— yeah, the vegetable sprayer. She pulls it up and the garbage disposal comes on.

Christy

Oh my God. Oh, I remember seeing that. Yeah, I remember seeing that. That's crazy. She sees some crazy stuff on inspections.

CRAIG

I just don't want to buy any house she's ever in because she always finds the craziest stuff. That's true.

Christy

At least she finds it. That's the good thing, right?

CRAIG

Just crazy stuff. What were we talking about before?

KEVIN

We were talking specifically about remodel vs. build new. I think you really hit on a really important thing there. And that is, what do you love about where you're living? And what do you really not love about where you're living? And is the total cost going to wind up actually being better? So but you hit on something that I was curious about. You said, depending on how much equity you have in your home, so if you own your home, or if you're, you know, close to owning your home, do you think it makes more sense to stay at that point?

Christy

I mean, I think so, because then you have the equity there in your home. A lot of people are taking equity lines across credit to do the remodeling. So we see a lot of that in our industry. And I mean, if you're so close to owning your home already and, you know, you want to do a $100,000 remodel as opposed to selling and then going to, you know, build a new house, I mean, of course you're going to get that equity when you sell, but at least you're still in the same place. You don't have to move.

CRAIG

Yeah.

Christy

So, you know, and sometimes the remodel is going to cost a lot less than what it would if you went to a new home. You may end up really Realizing that once you buy property or land wherever the neighborhood is that you want, that you're going to really kind of jack the price up a little bit. I mean, it's just a personal thing and it really just depends on what you're feeling about that house.

KEVIN

And there's a lot of knowns about the place that you live. I mean, you've lived there for— especially if you're close to owning your home, unless you came in and paid cash or something for it. They're, they're, you know, it's like the more I know about something, the easier I, I can make a decision.

Christy

And so, yeah. I mean, and you know your neighbors, so, you know, I mean, when you move to a new neighborhood, that's a new thing. It's like, you don't know if you're like gonna build a house next to, you know, the crazy cat lady that you're gonna hate. So, and then you gotta live next to her for 30 years.

KEVIN

So. That's right. Good luck. Good luck.

Christy

I unfortunately cannot check that out for you. So, I mean, if that was something I could do, you know, knock on doors and be like, are you crazy? Because if you are, then we don't want to build a house here.

KEVIN

How many cats do you own?

CRAIG

If you need some of those cats to disappear, I might be able to help with that.

KEVIN

One of those signs that says, I swerve for cats.

CRAIG

I'm a professional nature kidnapper.

KEVIN

OK, if you listen to our show and love cats, we love you. Right.

Christy

That's right. We appreciate crazy cat people. We do not discriminate against cats or dogs. Dogs are better, though.

KEVIN

But just, just know, just my personal opinion, which happens to be the right one in this case.

CRAIG

Well, so what, what, what, what room in the house makes you most excited to kind of get, get your hands on?

Christy

Master bathrooms. I do a lot of master bathrooms. Yeah. Yeah.

CRAIG

So what is it that you see a lot of people wanting to change about? I mean, if you're doing a lot of them, obviously people are unhappy with the one that they have. So what are they wanting to change? What are they trying to make feel different, look different?

Christy

So we kind of got into a a thing, you know, in the '80s and '90s where everyone wanted cultured marble. And it— you probably have seen it. It's like a plastic wall covering.

CRAIG

Yep.

Christy

That's in your shower. And people really, really hate that. And so they're wanting to change that. And another thing we're seeing is, you know, the kind of built-in tubs. A lot of people are wanting to do a freestanding tub. Kind of reminiscent of that clawfoot tub feeling, but not, you know, a little bit more modern take on it.

CRAIG

Yeah, those are cool too.

Christy

Yeah. And then of course everyone wants to raise the height of the, of the sink, of the counters, you know, they want to do the taller counters. I don't like that. I'm 5'4.

CRAIG

Okay.

Christy

And my husband has the tall counters and I have the shorter regular ones. And I like the shorter ones because I am short.

CRAIG

So we, we compromised on that in our bathroom. So the countertop is still low, but I did one of those raised bowls.

Christy

Oh yeah, yeah.

CRAIG

So the sink itself is actually so high, but the countertop is normal.

Christy

Yeah.

CRAIG

Um, yeah, so that was a little different. But so what, what else in the, in the bathroom? So I— well, I was gonna say the, um, the, the freestanding tubs. The ones I've been really interested in lately are— have you seen these, these Japanese soaking tubs? So instead— and it's sometimes they're made out of wood and they almost look like a barrel.

Christy

Oh yeah.

CRAIG

But instead of being long for like you to like lay down down in, they're deep.

Christy

And now, so you like sit in it?

CRAIG

Yeah.

Christy

I have not done that.

CRAIG

You haven't done that yet? So you can find it on Pinterest.

Christy

Can we do it in a whiskey barrel though instead?

CRAIG

It'd be a pretty big barrel.

KEVIN

How big old boy are you?

Christy

Pretty big guy.

CRAIG

I'm not gonna fit in them. I'm not Jim Hawkins over here peering out through the apple barrel. I mean, come on. But, uh, but yeah, no, they're, they, um, and they're usually freestanding. Yeah. Um, but they just, I mean, they just look to me, they look really, and apparently they're really popular in Japan because they don't take up as much square footage in that room. And which is why we were looking at them because our bathroom's a little on the small side.

Christy

Yeah. That might work for some people because they still want to have that tub experience, but you know, they want larger showers. That's, that's the better thing. Yeah.

KEVIN

Well, good luck washing your feet.

Christy

Right. You'll drown.

KEVIN

You gotta like put your foot up by your head and get, get out of the soaker.

CRAIG

I don't, I don't know, honestly. I mean, because they have like a seat in them.

Christy

I think it's more for like relaxing. It's probably not for bathing as much. Cleansing.

KEVIN

They use the hose outside for everything else.

Christy

I understand. You could use the bidet to wash your feet.

CRAIG

Stick your foot in there.

KEVIN

Hey, I'll do whatever I got to, you know.

CRAIG

Turn the pressure to high.

Christy

That's right. It would be warming too, because the bidets do have warming water. So yeah.

KEVIN

Oh wow.

Christy

That— yeah, they have all kinds of features.

KEVIN

Everything, this whole thing.

Christy

They have lights on them so you can see. You don't have to turn the light on.

CRAIG

If Tushy's not a sponsor of this show after this episode, I don't know what else to do.

KEVIN

I mean, we've done everything we know to do.

Christy

We are advocating for the bidet.

KEVIN

Come on.

Christy

That's right.

KEVIN

I'm going to send this episode to them.

CRAIG

We fired all our bullets.

Christy

Yeah.

KEVIN

Uh, we gotta change subjects. I got visual ideas in my head.

CRAIG

So, uh, well, and I, so you, you did mention like the, the, I mean, I, I think the, the, I think you're right. The freestanding tub with a combo walk-in shower. Right.

Christy

Yeah.

CRAIG

Uh, so what, what are you kind of seeing with people doing different with their showers?

Christy

I mean, oh gosh, showers are kind of one of those things where it's, uh, it's really a personal thing.

CRAIG

So I've seen some crazy, Yeah.

Christy

Yeah. I mean, we've done multiple hand showers and rain showerheads and body sprays.

CRAIG

And when you say body sprays, is that like the multiple nozzles from like a bunch of different directions?

Christy

Yeah. And they're all kind of positioned, you know, lower than your, your head. So, yeah.

KEVIN

But I see those and I think, what value does that have?

Christy

Well, it kind of has like a massaging effect to it, kind of like a Jacuzzi tub would, you know, if you've got that water kind of squirting off.

CRAIG

And like they usually have like diverters on them where you can turn them on and off.

Christy

Yeah, yeah, you can, you know, decide what, how many, if you want all of them. It just depends on how you have your plumbing done, you know.

CRAIG

Which can get complicated.

Christy

It can, and it gets expensive too. So, um, we— that's one thing we have to kind of think about when we're talking about budget is, is how intense do we need to make the shower?

KEVIN

Yeah, but Paul the plumber can give you a great quote and price. Yes, that's right.

Christy

Yes. Definitely.

KEVIN

Yeah, all that.

Christy

Yeah. So I mean, we did a shower and it was a Harvey flood and that shower was 8 feet by 8 feet.

CRAIG

Whoa.

Christy

Yeah. And it had the rain head, 2 shower heads, 2 hand showers. So, and I mean, 2 benches, 2 big huge benches in there.

KEVIN

Yeah. That's a family-sized shower.

Christy

It's a huge shower. It was a huge shower.

KEVIN

Yeah. It's like a mudroom.

Christy

It was awesome. Yeah.

KEVIN

Yeah.

Christy

Yeah. That's a closet. I mean, this, yeah. Yeah, that's bigger than a lot of other rooms.

KEVIN

I think my son's room is smaller than that.

CRAIG

Really?

KEVIN

He's got a pretty small room. It's small.

CRAIG

He's not the favorite.

Christy

Does he listen to the show?

KEVIN

He's the smallest in our house. Obviously, we give people rooms based on their size.

Christy

Okay.

KEVIN

Who doesn't do that? I'm so confused right now.

Christy

I don't know. I have one daughter, so. She gets— well, other than us getting the master bedroom, but she thinks she should have a master bedroom.

KEVIN

Oh, of course. Don't they all?

Christy

Yeah.

CRAIG

Well, that's—

Christy

She's a good kid.

CRAIG

That's a trend I've seen is where they like a lot of houses. What do they call that? Is like a—

Christy

A double master.

CRAIG

Double master. Is that what it is? Okay. Yeah. It's like one upstairs, one downstairs.

Christy

Yeah.

CRAIG

So that kind of tends to be— I mean, it's like, uh, living in-law quarters or something like that.

Christy

Right. Yeah. Yeah. And people do have that because they are thinking, you know, what about my parents? parents, what's going to happen if you lose one parent and then you have one that's still here? A lot of times, a big house is too much for one, even if it's a husband or a wife. That's a lot for one person to take care of. So, you can see a lot of what we call a casita, which is like a mother-in-law house where they have their own small space, but they're still connected to the home or, like you're saying, a double master bedroom. Yeah.

KEVIN

I was talking to someone today and you actually know I know a relative of this person, Craig, but they— this house—

Christy

They fight for who this is.

CRAIG

Yeah, I know. You won't be able to find out.

KEVIN

How mysterious.

CRAIG

Do they wear glasses?

Christy

21 questions. We're gonna figure out who this is right now.

KEVIN

But so their family built this house, and the upstairs has 2 bedrooms, a bath, and a living area, and an outside entrance. So the idea was, you can— now there's also inside entrance, right? You can get there both ways. But the idea was, my kids are going to grow up, and they're going to maybe go to college in a similar area so they can have their own space. So there's a lot of design things like that that you're not going to get if you just go buy a house. Yeah, if you want something special like that, you're gonna have to get a custom-built home.

Christy

Yeah, yeah, it's very rare. I mean, there are some houses that may have like a garage apartment or something like that. But yeah, we do see a lot of that where people are just adding on Even, even if they have a house that they really love and they have, you know, 3 kids or one on the way or something like that, and then they're like, we're just outgrowing this house, but we really, really love it.

KEVIN

Yeah.

Christy

So, you know, let's do an addition. We're working with a client in The Woodlands now that her mom, you know, lives by herself and she wants her to come live with her, but she wants her to have her own space. So, you know, she's gonna have basically like a little apartment that's attached to the house where she can come and go into the house, but they can also kind of, you know, go to their separate quarters whenever they want to and still have privacy.

CRAIG

Yeah.

Christy

Because, I mean, especially with older parents, they, you know, they don't want to feel like they're a burden, which is crazy because they've taken care of us and now they feel like a burden. But they don't, they don't want to have that feeling. But you're right, even with, you know, teenagers that are in college, you know, we've thought about that with our daughter. She's 17. And, you know, if she wants to go to school near here, you know, we always want her to have a place to even just come home to during the summer. And still have her, her own privacy. Because if you think your kid goes away for a semester to school and then they come back and now they're living under your house for the

Christy

summer, it's, it's a totally different experience.

CRAIG

Yeah, my folks actually did that when, uh, when I left for college. Uh, they, they had put on an apartment in the garage.

Christy

Yeah.

CRAIG

And it was very clear that I was not welcome back in the home.

Christy

They did that for themselves, not for you.

CRAIG

You can come visit, but that's where you're You're staying.

Christy

Yeah. Yeah.

KEVIN

So we had a, uh, the house that, that I lived in in Arkansas, there was a, a really nice shed in the back. There's a metal building and it was, it was, uh, insulated and paneled on the inside. And so we, we went ahead and put an air conditioner on it. And so it was, it was heated and cooled and everything. And, and my mother-in-law made a joke one day. She thought it was a joke. She said, you know, that, that'd make a perfect mother-in-law quarters, to which I said, that sounds great. Like, anytime you come visit, you can sleep out there. You know, she didn't think it was funny, though. So anyway, I slept out there for the next week.

Christy

That's right.

KEVIN

There wasn't even a bed. But whatever. It was fine.

Christy

Cold concrete floor.

CRAIG

Yeah, you're just like Jesus.

KEVIN

I was, I was just giving her what she wanted.

Christy

But she didn't, she didn't go for it.

KEVIN

So anyway, what have we not talked about that Of course you're gonna ask me this.

Christy

Really? Out of all the things in the world that I could possibly tell people, what is it that you need to know? I would just say, you know, kind of trust your contractor. You've got to find a trusted contractor. Do your research. Make sure you're Googling your contractor. I mean, that's a big deal. I'm working with several clients right now who have been, you know, beat by other contractors and I'm having to go in and fix their stuff. So, you know, make sure you do your research. A reputable contractor is going to have a website, they're going to have a Facebook page, they're going to be able to give you information about their general liability insurance,

Christy

they're going to have references. So ask those questions and don't be afraid to really interview your contractor.

CRAIG

Yeah.

Christy

You know, I've lived in the Conroe area my entire life. My parents live here, both my sisters live here. I'm not going anywhere. So then that's something that I always talk to my clients about. You know, I'm a Conroe native.

CRAIG

So, you know, look me up in the yearbook.

Christy

That's right. But, you know, also asking about their subcontractors as well. You know, who do you use? Make sure you're using somebody that has trusted subcontractors. You don't want just anybody in your house because as a general contractor, I can't be on site all day.

CRAIG

Sure.

Christy

I have 11 projects right now, so there's no way I can be at every single one of them even every day. And so, you know, you just kind of have to know that there are going to be people in your house whenever your contractor's not there, and you just really need to make sure that they have trusted people. And I do, you know, my guys have worked for me for quite some time. And, you know, it's a little different with me being a female because I do have to be with these people alone. So that kind of already tells you that they're trusted if I feel comfortable with them.

CRAIG

Sure.

KEVIN

Yeah.

CRAIG

Yeah, no, that's actually a really good point.

Christy

But I don't let anybody in somebody's house that I wouldn't let in my own house. There you go.

CRAIG

So I'm actually curious as to what is one of the most unique things you've put in or done in somebody's home?

Christy

Oh gosh.

KEVIN

You thought my question was bad.

Christy

I know, right? Y'all are really making me think here. So, okay, so this was actually a project I did as a designer with another contractor, and we actually Actually, the house, when they bought— when this client bought the house, it had a jukebox.

CRAIG

Okay.

Christy

And it was kind of one of those rounded jukebox, and it had its own little cubbyhole under the stairs that was like a rounded cubbyhole for it. And so the contractor took a 100-year-old beam from a house that he had just torn down and cut it up so that you could make a door on it. So we had this removable door because it was right in the living room. So it's kind of weird to have like a jukebox. But, you know, it was a neat feature in the home. So we kind of put this really cool door on there so that you could remove the door and play the jukebox when you wanted to and then put it

Christy

back. That's cool.

CRAIG

Was it like an old LP jukebox? Yeah.

KEVIN

Oh yeah?

Christy

Yeah.

CRAIG

Wow.

KEVIN

And it still worked?

Christy

Yeah. Oh yeah. It was fantastic. It was really awesome. Yeah. It was great. It had all the kind of cool neon kind of lights on it and everything. It was a really neat feature.

CRAIG

That's honestly the only thing I don't like about jukeboxes is like the neon.

Christy

Yeah.

KEVIN

Well, and you, I mean, it's cool when you were playing it.

Christy

I mean it, though.

CRAIG

At somebody else's place.

Christy

Right. Not something you want to see all the time.

CRAIG

At the honky-tonk, it's fine. In my house, it's—

Christy

Yeah.

CRAIG

If it floats your boat, that's fine.

KEVIN

That trend is really coming back to own a jukebox. There are a lot of people out there that are refurbishing jukeboxes and they can get really pricey.

Christy

Even just vinyl records. My daughter has a record player. And she buys vinyl records. Yeah, I mean, that's a big deal for her.

CRAIG

Well, like this, this Zenith that you're sitting in front of right here, I mean, that's an old 45.

Christy

Oh yeah.

CRAIG

Um, and like, it's crazy to try and fix those. I mean, that's a, that's a tube-powered 45 radio, and like, you can't, you can't buy parts for anything anymore.

Christy

Yeah.

CRAIG

Um, it's, it's crazy expensive to try and fix those things.

Christy

Yeah.

KEVIN

So yeah, it's hard to, it's hard to even find them. Let alone fix them.

CRAIG

Yeah. So I mean, all I've gotten that one to do is light up.

Christy

Which you don't want it to light up. So you've already said you hate that. Well, no, on that one it's okay.

CRAIG

That one it's okay. It's like, it's like, I like, I like that look. I don't like, but when it's like all neon and yellow and purple and says Bud Light.

KEVIN

Yeah.

CRAIG

Not gonna have bad beer and bad lights. Exactly.

KEVIN

It's a double whammy.

Christy

Yeah.

CRAIG

Sorry, you Bud Light drinkers.

KEVIN

Yes, I love you too.

CRAIG

You can hang out with the cat lady.

KEVIN

That's funny. Well, cool. Well, um, and we— this has been a really good episode. I've, I've really enjoyed hearing from— especially, I mean, we just— when it comes to, when it comes to contractors specifically, right, you know, not just tradespeople but contractors specifically, it's rare to find a female influence.

Christy

Yeah.

KEVIN

And there— that's so, it's really wonderful to see how successful you're being in this, and that's exciting for us to hear that. But also just to hear the perspective of a female is really refreshing for us.

Christy

It is a little different. I mean, I won't say it makes me a better contractor. There are some fantastic contractors out there. So I do listen a little bit more, and I think that's the one thing that I could, you know, if I had every male contractor out there, that's the biggest thing I hear from my clients is, we're so glad we have you.

KEVIN

Yeah.

Christy

Um, and a lot of times the clients feel like, um, if you're not listening, you're not really taking in what it is they want. You're just there to do the job and get out.

CRAIG

Yeah.

Christy

Um, and so you really have to want to take the time to get to know your client and, and really learn a little bit about them. So, um, you know, I always say it doesn't make me better, it just makes me different.

CRAIG

Yeah.

Christy

Um, but yeah, I mean, there are, there are certain things that, you know, I just do because that's my personality.

CRAIG

Yeah.

Christy

You know, I just, I really enjoy my clients.

CRAIG

Well, and I, I would imagine, I'm just, I'm guessing, I'm guessing here, but I would imagine most of your clients that you end up dealing with are female.

Christy

Yeah, I usually do end up dealing with, with the wife. That's usually how it works.

CRAIG

And because I mean, I've heard so many women tell me that they had such a hard time dealing with their contractor for the very reasons that you're talking about, like they, they couldn't connect. And I imagine you kind of have an advantage in that regard that most remodels end up dealing with, you know, the woman of the house, right?

Christy

Or, you know, and it's, it's hard sometimes with when, But when I walk in and they see this, you know, 5'4 blonde, the husbands are like, well, we're gonna see how much she knows, you know? And so they start kind of asking me technical questions. And once—

KEVIN

Which is hilarious 'cause they have no idea what they're talking about.

Christy

Yeah, no, they have no clue. 'Cause I'm thinking, if you know all this, then why am I here?

KEVIN

Exactly, yeah.

Christy

But once they hear me talk and they realize, okay, she doesn't know what she's talking about a little bit, you know, then they kind of, that's when they kind of give it up and let the wife kind of make the decisions. And really, you know, I like to work with both. I like to work with the husband and the wife. Sometimes I say I'm a marriage counselor as well because it's like, the man's like, I want carpet in the bedroom. And the wife's like, no, I don't want carpet. So it's like, we really have to kind of like, you know, sometimes I'm like, just give him what he wants and, you know, we'll get it back somewhere else. You know, we'll make a good compromise so that you guys get both of

Christy

what you want.

CRAIG

Hardwood with a rug.

Christy

Yeah, that's right. That's right. That's what I always say. I was like, put a rug down, you know? And then the husband's like, I don't know about this. I'm like, trust me, it'll be fine. Yeah. So, but it's a difficult position to be in, but I love what I do. I love what I do. So I'm passionate about it and it's fun for me. I have fun doing this. I mean, it's not— it's stressful. I mean, I'm tearing people's houses up and then I'm standing in the middle of it going, oh, okay, yeah, I gotta put this all back. But we figure it out every single time. So Yeah.

KEVIN

Wow. Well, good. Well, we would be horrible at what we do if we let you go without doing what everybody loves about this show—the thing that they just wait for and wait for—and that is the final four. The final four. That's right. So these are the final four questions. We have a couple questions that we ask all of our guests every time they come in, and you are not gonna escape it. Okay.

CRAIG

By we, we mean Kevin.

Christy

Yeah. Well, that's just because Craig doesn't know the questions. He doesn't remember the questions.

KEVIN

He does not. So we're gonna start off easy. They get harder from here.

Christy

Okay.

KEVIN

But here you go. What is the must-have tool that you will not leave your house without?

Christy

I would like to say a tape measure, because that's like contractor 101. I can't tell you how many times I've gotten to a job site and I'm like, dang it, where is the tape measure? So I'm always asking the guys, do you have a tape measure? Do you have a tape measure? So I would say that, gosh, tape measure is very, very important in my job. I use it all the time. I just forget it.

KEVIN

So there you go.

Christy

But there's always a guy there that has one. There's always somebody. And if not, they're like, I have one. I have one in my truck. So I'm like, oh, okay, go get that for me. There we go.

KEVIN

You—

Christy

there's always a tape measure somewhere.

KEVIN

Yeah, well, good. No, that's, that's good. Um, one of my favorite— so my realtor, one of my favorite things, and, and this is not the answer she would have given, but like she had a marble with her all the time.

CRAIG

That was Brandy. That was like—

Christy

oh yeah, so you can see if the floors are—

CRAIG

what episode was that?

KEVIN

Oh, it was, it was fairly early. I mean, we're probably in the teens or whatever we had her on, but Yeah, she had, she had a marble with her so she could put it down and see whether or not, you know, whether or not the floor was level. It was brilliant.

Christy

Yeah, that's a great idea. Yeah. All right. For sure. All right.

KEVIN

So here's a second question. Okay. All right. What's a job you've walked away from? So again, we've, we've already told you the caveat. It could be a career or it could be, you know, maybe a project around your house. So what's a job you've walked away from?

Christy

Okay. So, I mean, it's not necessarily a career, but, uh, I, in a past life, was a bartender.

KEVIN

Really?

Christy

Yes.

CRAIG

Okay.

Christy

So we should have made cocktails. I could have made like a really cool drink for this show.

CRAIG

How's your Old Fashioned?

Christy

Oh, pretty good. Yeah. Yeah.

CRAIG

We can be friends.

Christy

Yes. Um, yeah, I was a bartender for, um, actually that's how I met my husband. We both worked at Bennigan's.

KEVIN

Okay.

Christy

Um, I was a server. Back when those existed.

KEVIN

Yes.

Christy

Wow. I loved Bennigan's. I know, right? They have the best baked potato Soup. Um, but anyways, yeah, so that's where I met my husband. I was a server and he was a bartender, and then I eventually moved up to bartending. And, um, then for a short period of time, I was a manager of a bar. Oh, so yeah. Yeah. So I, it's, I mean, it's not that I walked away with, from it because it was a terrible job, but it's just, sure, it's fun. I love bartending. I love talking to people and, and seeing how drunk they can get.

KEVIN

Some people it's a lot easier than others.

Christy

Yeah, that's right. That's true.

CRAIG

Well, so here we'll, we'll do this. We'll, Well, shout out my sister because she, uh, she just opened a, a new bar restaurant. Oh cool, downtown called Sixes and Sevens. Awesome, super, super cool place. We— it was like open the— what was it, like phase 1 or something like 25%? That was their—

Christy

that was their opening. That was opening day.

CRAIG

That was opening. Wow. Um, and it was fan—

Christy

I mean, like, it was— that's awesome. So that's cool.

CRAIG

Yeah, shout out. Look it out.

KEVIN

Yeah, go check it out for sure. Sixes and Sevens, downtown Houston. I still got to take you, Kev. Yeah, I've not been. I've just heard. I've seen pictures. It looks amazing.

CRAIG

Anyway, we've got a trip planned.

Christy

You should do a show there.

KEVIN

There we go.

CRAIG

Well, that's the best idea.

KEVIN

Now we can write it off. That's right.

Christy

That's right. Nobody said that. If the IRS is listening, then we're in big trouble.

CRAIG

We'd have to make money before that was possible.

KEVIN

That is so true. That reminds me of a Seinfeld episode.

Christy

I don't know, you can write things off even if you're not making money. That actually makes better sense for yourself.

KEVIN

Hey, Kramer just said, hey, I don't know what it is, they're the ones writing it off. Right.

Christy

I don't know. All right, 3rd question. Okay.

KEVIN

How do you wind down at the end of a long day?

Christy

I really just like to be at home, just to be at home with my husband and my daughter. And just, I mean, we just sit and watch TV. We kind of Netflix something and Just watching TV and just doing nothing because it seems like I'm pretty busy, crazy all the time running around and driving and seeing people and talking. And so, yeah, it's really just about just hanging out.

CRAIG

So what's at the top of the queue on the old Netflix?

Christy

Oh gosh, right now I'm watching Persons of Interest. Person of Interest?

CRAIG

Yeah. Is that the Jim Caviezel?

KEVIN

Is that who that is? I don't remember his name. I know it's— I know exactly who it is. I just can't Is that his name? I don't know. I don't remember.

Christy

Yeah, I don't have any clue what his name is. And so never even seen him before.

CRAIG

Apparently none of us read People.

Christy

Yeah. No, I think we know. I don't have time for that.

KEVIN

Yeah, we don't even like People, right?

CRAIG

Why would you read about it?

KEVIN

That's just a joke. I really do. So I actually—

CRAIG

I've heard of the show. I don't know what it's about.

Christy

Oh, so it's like a— this man makes a government machine that basically watches everybody on every camera that's ever out there. And, and they— he gets a Social Security number every so often. And then the, you know, the guy that's like ex-military Special Forces, he like goes out and tries to save that person.

CRAIG

Okay, so I think the guy that made the machine— I haven't seen the show, but I think somebody was talking— I think the guy that made the machine was like the weird crazy guy off of Lost.

KEVIN

That's who it is.

CRAIG

And then the other guy is Jim Caviezel, the guy that played Jesus.

Christy

Oh.

CRAIG

Oh.

Christy

Oh. See, I didn't— maybe I did not connect all this stuff.

KEVIN

Yeah, um, let's see.

CRAIG

I can play the Kevin Bacon game. I'm pretty good at that.

KEVIN

Yeah, I'm trying to read now on the internet who it is here.

CRAIG

You're doing the googly?

KEVIN

I'm doing the googly googly googling. And, uh, so I don't know, your internet's slow, man. I don't know, just trust me, I'm right.

CRAIG

All right, it's Jim Caviezel.

Christy

Wow, they have a huge write-up on that. Yeah, well, it does have like 6 seasons. Does it really? Yeah. And each season has like, I don't know, 25 episodes.

CRAIG

What season are you in?

Christy

I think I'm in 3.

CRAIG

Is it good?

Christy

It kind of gets predictable. Okay. But I'm one of those people that like, I started this, I got to finish it. Like, I have to. Although I will say, like, we were watching How to Get Away with Murder, man. And that just show just got— I mean, you'd watch one episode and you're like, I'm so confused. I don't know what's going on, but I have got to watch it again. Like, I just got to keep watching it. So yeah.

KEVIN

Well, it is Jim Caviezel.

Christy

There you go. You did it.

KEVIN

He doesn't know much, but whenever he— he's spot on every once in a while.

CRAIG

Even a blind squirrel finds an acorn every once in a while.

KEVIN

That's right. All right. Last question. 4th question. So what's one of the best pieces of wisdom or advice you've ever received?

Christy

Oh, okay. So I had a former boss who who said, if you make a mistake, that's okay. You learn from it. If you don't learn from it, then it's not a mistake anymore.

CRAIG

Oh.

Christy

So she would always tell us, she knew we were gonna mess up on something.

KEVIN

Right.

Christy

It was gonna happen. But just the lesson is to learn from it and not make that mistake again. So remodeling is like that. I mean, mistakes happen, things happen. And I'll tell my clients, I'm not gonna say we're not going to make a mistake, but we will fix it. Yeah. So, you know, a lot of times people will freak out. They'll be texting me at like 9 o'clock at night, they painted the bathroom blue, we said we didn't want it blue. And yeah, and I'm like, it's okay, just, you know, it was a mistake. Absolutely. But we'll paint it purple if that's what you want.

CRAIG

That's almost how I always evaluate people in general, is it's not, it's not whether or not you make a mistake, right? I know you're going to make it, right? It's how you respond to the mistake. Yeah. Yeah.

Christy

Well, and in that, and in our industry, it kind of takes some of the pressure off, especially if you're new. You know, I was new person to that job. And I was just like on pins and needles all the time. I was scared that I was going to screw something up. And so, when she said that, it was like, oh. I still tried to make sure I didn't make a mistake, but I at least knew she wasn't going to fire me right off the bat when it happened.

KEVIN

Right.

Christy

Now, of course, if you did make that same mistake again, then that wasn't kosher You needed to, you know, you got to learn from it.

CRAIG

Yeah, absolutely.

Christy

Um, and so that's what I do even with my projects. If something doesn't go right, I'm like, okay, what did we learn from this? How can we do better? What we can— what can we do differently on the next project so that we can make sure that doesn't ever happen again? And just really make sure that we're progressing as a company, um, and that we're always learning because that's really what construction is about. I mean, it's a learning— I learned something new on every single project. Yeah. I mean, I'm not, I'm not an expert. I can't be. That's why we have licensed plumbers and electricians. I mean, they go to— they spend a lot of time, you know, learning their trade and their skills. So

Christy

there are some things where I just turn to my licensed people and I say, you know, give me the lowdown on what's going on here. So, but it's a learning experience. And so I always try to learn from every single project that we do.

CRAIG

Yeah. And there's even things that you do that aren't mistakes, but like just evaluating.

Christy

Right. Yeah.

CRAIG

And reconsidering can improve things.

Christy

Right.

CRAIG

You know, and so like, that's, that's, I mean, but that's, that's just being honest with yourself and going, did I, could I, could I do this better?

Christy

Right. Yeah.

KEVIN

Yeah. Being a real introspective person is a quality that you don't necessarily have until you, you know, you really foster that, right? Being introspective, you know?

Christy

Yeah. Well, and you know, sometimes I call them happy mistakes. I mean, sometimes we make a mistake and I'm like, oh, this is gonna turn out way better than we thought it was Yeah. Because this opened up an avenue for something that we didn't think about. I was just at a client's house today, and we had an issue with, you know, the way that the house was built. Obviously, I can't do anything about that because I didn't build it, but with the way that the valve for the shower was in the wall, and we just had this— we knew we were going to have this space where the trim was not going to go right up against the tile, and we had like sunk it back as far as we could, but we came up with

Christy

like a really great idea of how we could, you know, add some more tile and some decorative trim room and stuff to, to really finish it out. And that happened probably 4 weeks ago when we did that. And today I was in there and I was just kind of evaluating where we were for punch-out, and I looked over at it and I thought, oh my gosh, that just turned out so great. And we wouldn't have had that otherwise because we wouldn't have thought to do that. And, you know, I even told the client, I was like, I think I'm going to intentionally do that on another project because it actually turned out so beautiful.

KEVIN

Wow.

Christy

So yeah, there's— I mean, then we always say that's a happy mistake. You know, yeah, wasn't really a mistake. We couldn't do anything about it, but yeah, is whatever it happened.

CRAIG

It was the situation we had to deal with. That's right.

KEVIN

That's right. Yep. Well, we do actually have a fifth question. Okay. Ooh, and I get to ask this one.

CRAIG

Yeah, I remember this one.

KEVIN

Yes, every time he remembers this one.

CRAIG

How do people get a hold of you if they want to find you?

Christy

Okay, so I am at expressivebuilders.com. I am on Facebook at Expressive Builders, on Instagram at Expressive. Builders as well. No Twitter.

CRAIG

You see that, Kev? No Twitter.

KEVIN

Well, she's just smarter than we are.

CRAIG

Get that Twitter out of here. And nobody likes it.

KEVIN

Nobody really likes Twitter. It's, it's a necessary evil sometimes, but even then, what's the point? It's just everybody flipping the bird.

CRAIG

Yeah, I never got into Twitter.

Christy

So did you see what he did there?

KEVIN

Were you, were you paying attention? Yeah, every time, every once in a while he says something that's clever.

Christy

That was it. That was it. That was, that was the one clever thing he said this entire Wow.

KEVIN

All right, well, seriously, I, I said this earlier, thank you for coming and spending time with us. And, uh, I know that this has, uh, been helpful for, for me and Craig, and, uh, I'm sure it has been for a lot of different people.

CRAIG

So I'm reflecting on all the mistakes I've made.

Christy

Just don't make them again.

KEVIN

That's all that matters. We don't have enough time on the show to reflect on all of his mistakes. All right, well, um, yeah, like I said, thanks for coming.

Christy

Thank you.

KEVIN

And, uh, we're gonna be, uh, putting this out on a Tuesday because that's what we do.

CRAIG

That's what we do.

KEVIN

Every single Tuesday.

Christy

Awesome.

KEVIN

We have a new episode. And, you know, we just really want to tell our listeners, you know, thank you guys for, for sticking with us, for, uh, you know, downloading this episode and other episodes. Now I'll tell you what, we have really upped our video game recently. Yes. And so if you are not checking us out on YouTube, that's your own fault. You need to go check us out on YouTube, see how ugly we actually are. See how long this beard can actually get, this mustache, before we actually, you know, my wife cuts it off in my sleep or something.

CRAIG

I'm really afraid you're gonna tie somebody to some railroad tracks.

Christy

He's the prospect.

KEVIN

So, you know, go check us out on YouTube and, and, you know, subscribe there, click the notification bell because we've got some little clips that we put out every once in a while that you'll probably want to check out.

CRAIG

If you have a lower attention span, we've been putting the clips out.

KEVIN

Yeah. So anyway, check us out.

CRAIG

Which, if you haven't seen the— what was, what was, what was the name of that one? Weirdest, weirdest thing you've ever cleaned?

KEVIN

Yes. That's hilarious. It is. It is absolutely hilarious. hilarious. So go check it out on YouTube. So just, you know, type in The Homeowner Show, we will pop up. And so yeah, check us out. Thanks for subscribing. If you have not already, go ahead and do that. But until next time, we will see you later. See ya!

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