HiringGuest
Show notes

In this episode Craig and Kevin interview Lauren Wilson with Redefined Remodeling. Lauren does a lot of turnkey remodeling jobs where she goes in before a homeowner takes possession of their home and does a full remodel of the home. However, she also does traditional home remodeling. We get her take on the current market surround home remodeling and get some great insight into what types of remodels she loves.

Transcript

1198 segments
KEVIN

This is episode number 194 of The Homeowner Show. Whether you're DIY or looking to hire, we're here to help you find the best information and options for you and your home. My name is Kevin Hackett, and here with me is Craig Williams.

CRAIG

Hello, hello, hello, and welcome to The Homeowner Show. We're so glad you could join us for another episode here in The Homeowner Show studios. How you doing, Kev?

KEVIN

I'm good, I'm good. Life's busy and crazy and moving into a house. It's been fun. We've been painting and—

CRAIG

You've been milking this cow for about 2 months now.

KEVIN

Yeah.

CRAIG

Just move in already.

KEVIN

Oh, I'm in. I mean, oh, you want to hear something awesome?

CRAIG

No.

KEVIN

2 doors down neighbor—

CRAIG

2 doors down?

KEVIN

Messaged me last night. I'm with you.

Lauren Wilson

Okay.

KEVIN

Saying, hey, so your, uh, the person that bought your house put something up on the Facebook boards. It was like, anybody know how to, uh, maintenance this, uh, water softener of mine? She goes, wouldn't you think that she would just talk to you about it? And I was like, I don't think she likes me very much, and I definitely don't like her very much, so I really don't think that, um, that would be the best thing. And she go— That launched a really cool Uh, an interesting conversation about— well, I, I want to—

CRAIG

They like the lady that you sold your house to?

KEVIN

No, but I want to be protective a little bit.

CRAIG

Face only a mother could love.

KEVIN

I, I want to protect the— this person a little bit, um, because I do like them. And so, uh, but I'll just say, like, it was very, very interesting. I'll have to tell you about it later.

CRAIG

Off air. Off air.

KEVIN

But it's really good. All that to say, the scandalous sale of the April Sound House continues. Gosh, it's bizarre. It's really bizarre.

CRAIG

So that lady haunts my nightmares.

KEVIN

Well, yeah, of course she should.

CRAIG

Her and her creepo dogs.

KEVIN

Yeah. Oh my gosh. She's extra. I'll just say extra.

Lauren Wilson

I don't know, I guess.

KEVIN

No, you need to go listen to episode 185. I think that was it. 85 or 86. This does go back a little bit.

CRAIG

Yeah.

KEVIN

Yes, it does.

Lauren Wilson

Yeah.

KEVIN

So anyway, but other than that, life is— oh, we got a new dog.

CRAIG

That's right. What's the dog? Did you name it?

KEVIN

We named it.

CRAIG

Did you get to name it?

KEVIN

Well, that was never a question in my mind.

CRAIG

So because you, you were very emphatic with me that this is my dog, I get to name it. My kids are out.

KEVIN

Yes.

CRAIG

Did you name the dog?

KEVIN

Yes, I did.

CRAIG

All right. What's the dog's name?

KEVIN

The dog's name is Trixie.

CRAIG

Trixie.

KEVIN

Trixie.

CRAIG

Should have given it to the kids.

KEVIN

Uh, I'm flipping you off in my mind right now. Um, no, so, so here's what's interesting. After I decided on Trixie, um, I realized that that name is actually in Lady and the Tramp, which is the name of my other dog, Lady.

CRAIG

Is it like the hoochie mama dog in the pound?

KEVIN

Uh, no, that's Peg.

CRAIG

Um, it's really bad that you know that.

KEVIN

I do. Um, but I know more than I should about Disney things.

Lauren Wilson

Um, oh, I do too.

KEVIN

Yeah, but that movie— yeah, but, uh, what I realized is I was like, I think I've heard that name in Lady and the Tramp before. And so I went looking for it. I did not remember this until I found it. Uh, Trixie is one of Tramp's old girlfriends. That Lady asks about one at one point. So she's not in—

CRAIG

She's not in the movie.

KEVIN

Not in the movie, but she's referenced in the movie.

CRAIG

Yeah, she's gossiped about.

KEVIN

That being said, I got lucky and, uh, chose— Lucky, not the dog name. I got lucky, um, and chose a name that was in the ecosystem of the current dog that I already have. That's pretty impressive.

CRAIG

Yeah.

KEVIN

So anyway, uh, Lady is, uh, my thought to be, uh, a Maltipoo, but she's definitely not that. She's got poodle, but I don't know what else she's got. Uh, but this dog is a Bernedoodle.

CRAIG

Bernedoodle?

KEVIN

Bernedoodle. Do you know what that is?

Lauren Wilson

I don't.

KEVIN

It's a— is it a Bernard? Nope. Well, it's in the family. It's a Bernese Mountain Dog.

CRAIG

Okay.

KEVIN

And a Standard Poodle. She's gonna be a big puppy, and she— you gotta come meet her. She's the sweetest puppy. We were, we were running around the property, uh, this afternoon, and all of a sudden, like, she just rolls over on her back and she lays there until every person in my family came and petted her. And then we walked away to the house and she was still laying there on her back. Like, this is like a, this is like a 16-week-old puppy, and, and she's just laying there. Yeah, she's, she's a lot of fun. Anyway, life's good with me.

CRAIG

For those of you listening in that hear the third voice, it's Lauren Wilson joining us tonight.

KEVIN

Hello, Lauren. Hello. We'll come back to you in a minute. Craig, how you doing?

CRAIG

I have learned something important about myself this week.

KEVIN

Oh, really?

CRAIG

Yes.

KEVIN

I can probably tell you. What? We don't have time. Okay.

CRAIG

You've been working on a dissertation?

KEVIN

I've been waiting for you to ask me this question.

CRAIG

What's wrong with me?

KEVIN

No.

CRAIG

Yeah. Okay. Well, now's not the time.

KEVIN

Now's not the time.

Lauren Wilson

Well, it took 193 episodes.

KEVIN

That's right.

CRAIG

He finally figured it out.

KEVIN

True.

Lauren Wilson

94.

KEVIN

That's right.

Lauren Wilson

Sorry.

CRAIG

The big reveal.

KEVIN

That's right.

CRAIG

I hate ladders.

KEVIN

Ladders?

CRAIG

Yes.

KEVIN

What is it? Is it a heights thing?

CRAIG

I just don't trust them.

KEVIN

Oh, wow. Okay. Now, you said at the beginning of that conversation that you just started, I learned something today, which means—

CRAIG

I said I learned something about myself this week.

KEVIN

Oh, this week?

CRAIG

Yes.

KEVIN

Okay.

CRAIG

I have spent—

KEVIN

This means that this week, yes, you were on a ladder and it did not go well.

CRAIG

Well, I was on a ladder multiple times this week.

KEVIN

Okay.

CRAIG

And each time I did not enjoy it.

KEVIN

Okay.

CRAIG

So ladders—

KEVIN

What kind of ladder?

CRAIG

Multiple kinds of ladders. A-frame, extension ladder, the— what's the one?

KEVIN

Collapsibles?

CRAIG

Yes.

KEVIN

I love those.

CRAIG

I do like that ladder. I like it because it's convenient and it doesn't go too high.

KEVIN

You appreciate—

CRAIG

mine goes like 16 feet or something. It goes high enough. I'm not gonna die if I fall off of it. Well, I mean, Wow. Not because of the fall, but I almost—

KEVIN

I almost died coming out of 9 feet. So, which, by the way, our friend Jared came through the roof yesterday. What do you mean?

CRAIG

At his house? He fell through the roof?

KEVIN

Not through. He caught himself on the joist, unlike me. Uh, but yeah, I gotta show you.

CRAIG

He's okay?

KEVIN

He's okay, but he's scraped up a little bit. Yeah.

CRAIG

You're talking about JW, right?

KEVIN

Yes.

CRAIG

Okay.

KEVIN

Yeah.

Lauren Wilson

Dude.

KEVIN

Yeah, I know. Crazy. You call him, make sure he's all right. Yeah. So anyway, all that being said, you— how did you figure this out? Like, no, like, other than you didn't enjoy it?

CRAIG

You know, it's, it's sort of like exposure therapy.

KEVIN

Sure. Okay.

CRAIG

Like, I just did it a lot this week and I was like, you know what, I don't— I've hated it every single time. Yeah, little ladder, big ladder, don't care. I don't like being on ladders.

KEVIN

Okay.

CRAIG

I just don't like it. Like, I was putting— I— so I had to, I had to be on one constantly Putting up this awning for the barn.

KEVIN

You know what you should have done for that? Hmm. You should have like gotten two ladders with like wood in between them to create a plank.

CRAIG

Okay.

KEVIN

You know what I mean?

CRAIG

Yeah.

KEVIN

It's like it's like a faux. What are those called?

CRAIG

I'm gonna leave you hanging, so I don't know. The one that the you have a contractor right there.

KEVIN

Why don't you ask her what the you know scaffolding scaffolding. That's the things.

Lauren Wilson

Ah, okay.

KEVIN

Yeah, scaffolding.

CRAIG

She's like, oh yeah, that's it.

KEVIN

Oh yeah, yeah.

Lauren Wilson

It's like charades.

KEVIN

Yeah. Like the thing. I was doing the thing.

Lauren Wilson

I don't know.

CRAIG

I didn't realize we're talking about elementary concepts. Right, right.

KEVIN

Scaffolding, you morons. All right, so that's— well, that kind of sucks actually because ladders are important. I've been on a ladder a lot this week actually, and I'm about to need a Do you have a 12-foot ladder?

CRAIG

Yeah.

KEVIN

I need it.

CRAIG

Like a 12-foot A-frame or just— no, I don't have a 12-foot A-frame. I have an 8-foot A-frame.

KEVIN

I have one that I can easily—

CRAIG

And I have an extension ladder that can easily do 12 feet.

KEVIN

Yeah, me too. I, I, I need an A-frame because I'm gonna change out 2 fans in my living room that is way up there. Why are you doing it? Because I'm not gonna pay someone to do it.

CRAIG

It's 12 feet. I'm not going up there.

KEVIN

I am.

CRAIG

But you're gonna, you're gonna pay as much for the ladder as you would for someone else to do it.

KEVIN

I can get one. I, I like—

Lauren Wilson

he's like, I'm working on it.

KEVIN

No, there's, there's one available for me. I just have to bring it home.

CRAIG

You mean from work?

KEVIN

Yes. Yeah, I can get it. I just— you're closer. I timed it. It was 14 minutes to get here.

CRAIG

No, I don't have one. I don't have one.

KEVIN

That's fine, because, because he doesn't like them. Now we know.

CRAIG

I have lots of them. I don't like any of them.

KEVIN

Okay, so, okay, good to know.

CRAIG

Yeah.

Lauren Wilson

What about Christmas lights? What do you do for Christmas lights?

CRAIG

I don't do the Christmas lights.

KEVIN

Okay.

CRAIG

I, I candy cane them around the fence, which keeps my feet firmly planted on the ground.

KEVIN

So it is— so it is a heights thing?

CRAIG

No, I'm not afraid of heights.

KEVIN

Prove it.

Lauren Wilson

We're taking this out.

CRAIG

I don't know how to prove that.

KEVIN

I do.

CRAIG

It's not going to be on a ladder. I mean, I'll jump out of an airplane. I mean, I guess I trust the parachute.

KEVIN

Really?

CRAIG

Yeah.

KEVIN

Oh, okay. I would do that too.

Lauren Wilson

I don't know. I haven't decided.

CRAIG

But like, I can, I can justify, I can, I can justify dying jumping out of an airplane because like, I know on the impact, like, I'm probably not going to feel much, but like, if I fall off a ladder, I'm gonna feel it.

KEVIN

Oh yeah. Like, as someone who's fallen From a great height of 9 feet. It was higher than I wanted it to be. Yeah, it was not fun.

CRAIG

No, no.

KEVIN

Although I will tell you, uh, the concrete—

CRAIG

He fell into his garage.

KEVIN

I, I got really lucky. I need to show you a video of where I fell. Oh, I don't know, like right before you sold your house?

CRAIG

Yeah, so a month and a half ago.

KEVIN

Yeah, end of January, beginning of February. In it, yeah, it was Yeah, I, I, I was very, very lucky.

Lauren Wilson

I've had some close calls on ladders before.

KEVIN

Yeah, I don't like it.

CRAIG

It's like, there's like, even if somebody's like holding it, the fact that you feel the need to hold it while I'm on the ground tells me everything I need to know about my trust relationship with the ladder.

KEVIN

And then you've got the guys, and I know many of them, who are like top rung of an A-frame, no big deal.

CRAIG

Yeah.

KEVIN

Well, I mean, like, I don't do that.

CRAIG

I had to do that doing this goofy awning. On the top? I had to.

KEVIN

You needed to get a bigger ladder.

CRAIG

Well, it wasn't, it wasn't that the ladder wasn't high enough. It's like when you're putting like metal roofing on and you're doing it like panel by panel, you have to like reach over in order to put the screws in. And so like, you can't like, you know, I'm 6 feet tall, but like I can only reach so far.

KEVIN

So yeah, yeah, about half that. Roughly. Well, yeah, okay. So, well, that really sucks because there's a lot of reasons to be on ladders.

CRAIG

I know.

KEVIN

So, I'll get over it.

CRAIG

I'll do it. I just don't like it.

KEVIN

Okay.

CRAIG

Yeah.

KEVIN

Well, that's good to know.

CRAIG

I'm gonna be vocal about it.

KEVIN

I can tell.

CRAIG

And I'm gonna hire people that like going up on ladders.

KEVIN

There you go. Look, that's the thing is like you can hire people to do anything.

Lauren Wilson

It's true.

KEVIN

Just about.

CRAIG

It's disgusting.

KEVIN

It could be. It could be really disgusting. Oh my God.

CRAIG

How dare you make such a broad statement?

KEVIN

Broad statement?

CRAIG

You can hire anybody to do anything.

KEVIN

Yeah.

CRAIG

I mean, that's a broad statement.

KEVIN

I didn't say anything about broad.

CRAIG

You made a statement about broads.

KEVIN

No, I didn't.

Lauren Wilson

This is going in a direction I didn't really sign up for.

KEVIN

No, I don't think it's helping us at all, actually. And I think we should move on as quickly as possible. Oh, and, and, and to think she sat here before we started this and goes, I have no idea how this is gonna go 2 hours. And I'm like, well, it might not, you know, but here we are.

Lauren Wilson

We are supposed to start at 8:30. You know what time it is?

CRAIG

Home Improvement show talking about the oldest profession in the world.

KEVIN

That's true. Well, on that note, let's introduce our guest that we have already seen and heard from. Lauren Wilson, welcome to the podcast.

Lauren Wilson

Thank you.

CRAIG

Technically a return guest.

Lauren Wilson

It's true. Yeah, yeah, I was on for a minute.

KEVIN

Yeah, literally about a minute, maybe a little bit longer. We were at, uh, we were live at the Ice House. What is the name of the Ice House? I just call it the Ice House.

CRAIG

It was an ice house.

KEVIN

An ice house. Anyway, we were there and Lauren was on for a few.

CRAIG

They haven't paid for a sponsorship, so they're not getting shouted out.

KEVIN

That's good. Yeah. Until until you actually pay for something, you're the ice house.

CRAIG

Do you do you want to do the the thing that we have to do?

KEVIN

We should. Okay. Probably like we're even though we just introduced our guests. Let's take a mid roll here.

CRAIG

Yeah. We're about halfway through the show.

KEVIN

Might as well do the the anticipation of Lauren. We'll have to wait. Sorry.

CRAIG

Yeah. We teased it. Pay the bills, Kevin.

KEVIN

Okay.

CRAIG

All right.

KEVIN

Well, this episode. Is brought to you by Sustained Growth Solutions, the number one option for you to get higher quality and better leads. Here's the thing, as a business owner, you know that in order to grow your business, you're gonna have to find a way to get leads. It's just part of it. But there's a lot of people out there that do not care about you, and they're gonna hand you leads that you don't even want. So Sustained Growth Solutions does things differently. They give you exclusive leads to you only that you have a chance to close every single one of them. So if you want better quality leads that come only to you and you work with one company, Sustained Growth Solutions is your

KEVIN

option. And by the way, Craig, did you know they do other things besides lead generation? No.

Lauren Wilson

Yes.

KEVIN

They build websites, they do SEO, they do review management, they do social media management. They do a lot of different things. Digital marketing is their, is their gig. Lead generation is the thing that they specialize in, but they do all those things and they can help you. So hit 'em up, info@sustainedgrowthsolutions.com. You'll be glad you did. Yep.

CRAIG

Before I do my ad, I wanna let you know that Eric Thornton says that you're nasty. This episode is also—

KEVIN

Wait a minute. That is a little bit pot kettle talk right there.

CRAIG

We can't, we don't have time. There's no time.

Lauren Wilson

Okay.

CRAIG

This episode is also brought to you.

KEVIN

Thanks a lot.

Lauren Wilson

There's no time.

KEVIN

Jerk face.

CRAIG

By Termisave. Termisave is the only residential termite warranty company in the business. If you are concerned about termites or worried about paying astronomical fees to get your house treated for termites, TermiSave is the way to go for you. For only $35 a month, you can get your home protected against termites, uh, with no deductible, Kevin.

KEVIN

No deductible?

CRAIG

No deductible.

KEVIN

There you go.

CRAIG

It's just the fee. So, I mean, and so this is the way it works.

Lauren Wilson

Okay.

CRAIG

You pay your $35 a month.

KEVIN

Yep.

CRAIG

And let's say it's month 2.

KEVIN

Mhmm.

CRAIG

You're now in for $70. Mhmm. What would have cost you probably $4,000 has now cost you $70 to treat your home and continue the warranty against termites.

KEVIN

Well, and, and let's say this real quick. Uh-huh. The, the last few weeks.

CRAIG

Yeah.

KEVIN

All I've heard you talk about is how many termites you've seen. Yeah.

CRAIG

And, like, if you follow me on any social media, like, you will see crazy termite infestations from time to time. Which can just cost you beaucoup and beaucoup of money.

KEVIN

And you—

CRAIG

and, and that doesn't even consider the cost of the repairs.

KEVIN

Right.

CRAIG

So a lot of the, a lot of the reason people don't end up getting their homes treated and continue to allow them to be destroyed is because they can't afford the treatments. TermiSave created this product so that homeowners can afford to keep their homes protected against termites. If you have concerns for your home, reach out to them at termisave.com. You can fill out the form, or you can email them at info@termisave.com. Now back to the show. We're not going to even address Eric's comment.

KEVIN

No.

CRAIG

Because we have a guest.

KEVIN

That's right.

CRAIG

That we need to get to. Yes.

KEVIN

Um, her name's Lauren. We've already introduced her as Lauren. Here's the deal, Lauren. Let's talk more. Um, tell us a little bit about you and what you do and how you started, like, in that business.

Lauren Wilson

Okay, so my name is Lauren Wilson. Um, I own a remodeling company called Redefine Remodeling. Um, I have been in this industry for, I don't know, like over 10 years now. I got started in it because my dad had a make-ready company, like from when I was like really little, 3 or 4. He did that all when I was growing up.

CRAIG

And real quick, I'm not familiar with that term.

KEVIN

What is that, make-ready?

Lauren Wilson

So Basically, he did a lot of like getting properties ready for the market.

CRAIG

Oh, okay. I got you.

KEVIN

Yeah.

Lauren Wilson

So a lot of the work that he did was with Freddie Mac. And so when they had a whole different system back then, and so they would have someone come in and then clean out the properties. And then the contractor would go in, bid on the job. And if it was under a certain amount, then that contractor would get the job. And then if it was over a certain amount, then they would have a second person come in, but you had to be approved on the Freddie Mac list. And there was only like, I don't know, like 5 or 6, maybe 8 contractors in the whole city of Houston that were on that list. And so all of the

Lauren Wilson

brokers and their own cities like Sugar Land, Katy, Humble, you know, they would have to go through that rotating list. And so, because it was a pretty big deal to get on it. And so we even had like, he had houses like from Galveston all the way to Conroe. So anyway, so he, he did that all when I was growing up. And he passed away when I was in college, and my mom kept the company going. And I told my mom, I was like, look, I'm gonna come after I graduate, I'm gonna help you with the company, but I want nothing to do with houses. Like, I just— I'm just gonna help you with this. And then so I graduated, and then she kind of like taught me how to do it. And

Lauren Wilson

then after a couple of months, I was like, I really want to do this. And so I was driving a truck and So I did that for about like 5 or 6 years, and like our bread and butter was Freddie Mac, and it was all the foreclosures. And that was really cool because it was a lot of turnkey. You know, you would go in, you would bid on the job. We would do anything from like roofing to flooring, HVAC, like literally everything. And but it was a lot of it was like pretty straightforward of the kind of fixtures and everything that we would put in there. And so I did that for a while, and then we got rid of the company, and then I became a home inspector, and I did that

Lauren Wilson

for a while. So I learned a lot. I already knew a lot, but I learned a lot more. And then I worked for a builder for about 4 years, and then I started this. So it kind of all led me to where I am right now.

CRAIG

I know a lot of people will hear people talk about like Freddie Mac and like Fannie Mae. Like, what, what is that? So for people that don't know.

Lauren Wilson

Well, so they, they're the ones that own—

CRAIG

It's not a person, obviously.

Lauren Wilson

Right. Yeah. They're like banco. They, they're the ones who like foreclose on the properties and then they're the ones who sell the houses basically. So.

CRAIG

So are they like foreclosing on properties on behalf of the bank basically?

Lauren Wilson

Right.

KEVIN

Okay.

Lauren Wilson

Yeah. So we really only had the way that they did it was the contractor had communication with Freddie Mac and then with the broker. And so once we completed our portion of the job, like we had no idea who bought the house or anything. So we would complete it and then they would put it on the market and then, you know, that was the end of it. So, but I learned a lot through that because they were really strict on their timelines. Like they would, we would put a bid in and they would say, okay, well, this part is approved. And they would literally just send us an email. This is approved and it has to be done by this date. And so that's how I got really, really good at scheduling.

KEVIN

So.

CRAIG

Because it was a lot forced upon you.

Lauren Wilson

You cannot be late to the bank, right? In like every way.

CRAIG

Well, like, what would happen if you, if you were late? I mean, like, would they just like, um, like—

Lauren Wilson

Honestly, I never, I never found out.

CRAIG

Never found out. That's good.

Lauren Wilson

But I honestly, I think it was one of those things where if you do it a certain amount of times, then you're just kind of taken off the list.

CRAIG

Okay.

Lauren Wilson

You know, the contractor list, which is, it's very, very hard to get on that list. Now, I would imagine the way they do it now, it's like, it's completely different. Really? Yeah. So, um, I don't even want to—

CRAIG

We don't have to go down that road. Yeah, it's not the scope of this conversation.

Lauren Wilson

But, uh, but yeah, that's how I got really good at scheduling.

CRAIG

So yeah, yeah. I mean, like, I imagine if they put you on a tight timeline, you just kind of learn naturally how to like live within that system, right, that they're making, that ecosystem that they make you exist in.

KEVIN

But that's like something that you've Like you really pride yourself on those. Like it's, it's like it's this long until I'm going to get to your project and it's going to take me this long to complete your project. You're really, that's big for you, right? Yeah.

Lauren Wilson

Yeah. Yeah. So I, I'm very upfront with people if they come to me and they tell me what they want to do and I'll say, I'm sorry, I can't bid on that because if you want it done within this timeline, you just need to go to the next person. I don't like to take on more than I can chew. And because I, it's just bad for everybody. So I only take on a limited number of projects a month. I know what I can handle. I know what makes people happy. And so, and when I give somebody a bid, I can tell them, hey, I can start whenever I start. It'll take this amount of days. I'll give

Lauren Wilson

them like a 3 to 2 or 3 day range. And so I always hit that date. And so that's—

KEVIN

That's great.

Lauren Wilson

That's a big thing for me.

KEVIN

What is really impressive, because I think there's a lot of contractors in general that that is not a strong suit of theirs. A lot of times the really good ones that can do that, they wind up having a scheduler, like someone, you know, a spouse or a, you know, an employee or something that does that for them and have to stay on the contractor. Like they really have to stay on them. Like, hey, by the way, you've got this appointment, you got that appointment, whatever. Um, but I, I think that as a homeowner, as someone who's actually, you know, rendering your services and I need someone to come remodel my kitchen, like, it— that's a, that's a stressful thing for the homeowner. And I mean,

KEVIN

for example, I gotta get all of my stuff out of all the cabinets and I gotta make sure that I have a way to eat over the next— you know, you told me it was gonna take 2 weeks to remodel my kitchen. Like, I don't know what I'm gonna do for 2 weeks and we can't eat out every night. It's not gonna be that long. Okay, a week, whatever. Uh, but, but can you really turn around a kitchen in about a week?

Lauren Wilson

Well, it depends on what it is. I mean, you can still eat in there. Yeah, you know, but it's like when the paint's going on. But we're really good though about if you need to use your sink and they have sprayed that day, we'll let you uncover the sink and use the sink.

KEVIN

Well, that's really good. But I mean, I guess my, my point is it becomes a really stressful thing for the homeowner And so if I have to prepare for all of that and you're in and you tell me, well, I've got 4 jobs ahead of you, like, I have no clue what that means.

CRAIG

Hmm.

KEVIN

You know, 4 jobs, is that, is that 4 days? Is that 4 weeks? Is that 4 months? I really, I really have no idea what that— and they go, well, we'll call you about a week before we're ready. Well, and then it winds up being 2 or 3 weeks after they call you, and it's like just this whole balloon Um, and I didn't know it was going to be this, and now I've chosen this contractor, so I'm locked in. I've already put a down payment, like all these things. And so I would say that, uh, finding a contractor like you that actually schedules really well, huge plus.

Lauren Wilson

I think people just don't like to say no, right? And I've, I've gotten to where I'm okay with saying no because it's gonna make— you're gonna have a better experience if you go with somebody else that's gonna be able to start it when you need to start it if I'm too busy. And I don't want to tell you that I'm gonna start it and I can complete it by this date if I can't. And I also don't like to start something unless I have all the materials. I was having this conversation with a client earlier today. She was like, well, when can we start? And I was like, well, we need to pick out all your selections

Lauren Wilson

first, you know.

KEVIN

Yeah.

Lauren Wilson

And I can tell you how long it's gonna take, but, um, it just— unless we have every material, because of the way that it's taking to get some materials right now, unless I have everything and I know that I can send them in on these certain days. I don't want to start and then we're waiting on a sink or a faucet or something and, you know, we can't finish. Then you're just sitting in here with a half-completed kitchen, right?

KEVIN

Yeah, so it's a problem. Yeah. And so what's interesting, my, uh, so my mother-in-law— so we bought, we bought our, our new home. My mother-in-law is building a home on it, um, and Southern Luxe is actually doing the job. Uh, she's building a barn.

CRAIG

She signed on the line.

KEVIN

She did, and so pretty excited about it really.

CRAIG

I think we should. I think we should get credit for that one.

KEVIN

Well, we've gotten credit for one, but I told them you're gonna get.

CRAIG

That's two houses now.

Lauren Wilson

Look at that.

KEVIN

Yeah, exactly.

CRAIG

And no commissions paid.

Lauren Wilson

You'll have your time.

KEVIN

Yeah, we're gonna.

Lauren Wilson

Your time is coming.

KEVIN

It better be. That's all I'm saying.

Lauren Wilson

Chip and Joanna, they're about to come knocking.

KEVIN

Well, we we know. We've been, we've been preparing.

CRAIG

They know.

KEVIN

Yeah, they know. They know. They don't know yet though. Speaking of timelines, we're on theirs. Um, but I— the thing, the thing that's really interesting about the way they do, uh, things is because, because that question has already come up, like, what about— like, you tell me it's going to take 4 months because she's not doing financing. She's sold, she's sold a house that she had paid off, so she's gonna be able to pay cash for it. And so they said 4 months once we get, you know, going. Okay, great. How, how do you know it's going to be that timeline? That— and, and their answer I really loved. They said, well, we buy all of the materials immediately. Like, they do their design, like the finishes, everything is

KEVIN

done before they ever break ground, and they go buy all the materials and just store it in their warehouse.

CRAIG

Mm-hmm.

KEVIN

And so they don't They, they're not like a lot of these contractors. They work on draws, right? And it's like, for especially for home builds, you, you go do it whenever you run out of money. You got to go do a draw, and now I can go buy the sheetrock, or now I can go buy the, the studs for the frame.

Lauren Wilson

When I was a home inspector, I used to do that for banks. I used to go and inspect and make sure that whoever was borrowing the money from the bank, they were— they had completed that portion of the draw. And so I would take pictures of it. So I could show the bank, hey, they already did this part. So now they can get their other part of the money.

KEVIN

Yeah. Well, I guess the cool thing is they buy all the materials upfront, but, but so I, it's weird. Can you talk a minute about the supply chain and like what it's done to your business?

Lauren Wilson

Yeah, it's, it's made it so it's increased the pricing and then it's made the timelines difficult. I feel like though, the way that I have worked around the timeline aspect of it is it's like, hey, I just need you to know we're not going to be able to start when you want to start, but we can still complete it within the same amount of time that I plan on completing it because we just have to wait for the materials to get here. So, and then I have to explain to them, obviously, you know, if you make changes in the middle of the repairs, if you decide you want something different, then obviously that's gonna probably change things, right?

CRAIG

Yeah.

Lauren Wilson

Yeah. But yeah, I mean, some things are taking the same amount of time and then some things are taking an extra month.

CRAIG

Have you come across anything you're like, well, that's weird. Why is that?

Lauren Wilson

Not anymore.

KEVIN

Not anymore?

Lauren Wilson

I mean, really now it's like anything is up for grabs of how long it's going to take.

CRAIG

Oh, really? It's just sort of like a boat rocking back and forth. You never know what it's going to be.

KEVIN

Yeah.

CRAIG

Okay.

KEVIN

So yeah, I, I think it's really— it's, it's a bizarre world we live in, and it's changing because there's another aspect of— and, and maybe you can speak to this as well— I found that people are more likely right now to remodel their home than they are to buy.

Lauren Wilson

Oh my gosh.

KEVIN

And so, because—

Lauren Wilson

so funny you said that, because so like the entire concept of my company has been a lot of like turnkeys. So investors who have a tenant and then the tenant moves out and they're ready to sell it. So then I would go in and kind of fix it up and get it ready for the market. Or people who purchase a house and it's maybe like they just want to change some things, make it a little more personal to them. And so I'll go in there and, you know, remodel it before they move in. But I can't tell you how many clients I've had, like, probably like 95% of the clients that I've had lately are people who tell me,

Lauren Wilson

you know, we just decided we're going to stay here and we want to change it to how we want our style, um, because we don't want to deal with moving. We don't want to— yeah.

KEVIN

Well, I think it's so much. I mean, we, we have just gone through this process, right? And we were very, very fortunate Um, because we were, we were within a week of our close date on our house before we had a contract on a new house, and we literally put in an offer on one home. That's it. So we got— I feel like we, we got lucky in some ways, but a lot of people don't have that same experience in just finding a home. So if I, if I know I can't find a home very easily, then why would I sell mine? And I know that it, in the long run, I mean, if I just stay where I'm at, then I can take a home equity loan or do

KEVIN

whatever and remodel. And it's a good option, and you can still make your home whatever you want as long as the, you know, the location is, is where you want it to be. You can kind of make it whatever you want, right?

Lauren Wilson

Yeah. I, I feel like there's a big fear factor though, like people who have kids and They're afraid of, um, you know, listing their house. And if, especially if they have to sell first before they can buy, you know, they don't want to get it under contract and then they don't know where they're going to go. And so I think it's just, it, it's more safe.

KEVIN

And yeah, oh, it was scary because that's what we had to do. And, and, and it was, uh, it was a huge leap of faith for us to sell our house without knowing where we were going to move. In fact, we— when we put our house up on the market, we literally didn't know where we were going to move.

Lauren Wilson

Did you have an idea of like where you wanted to go?

KEVIN

No, no, no, we knew, we knew what we wanted, but we had no idea where we were going to go, right? It's not just that we— I mean, we didn't know, were we gonna sleep in a tent? Were we gonna sleep in a hotel? Were we gonna sleep—

Lauren Wilson

That's kind of fun.

KEVIN

Yeah, that we've got a camper, and that was always kind of our backup, is we've got a pretty nice camper, we could do that. Um, and we wound up finding the perfect place for us. But, um, it's— that's a big deal.

CRAIG

Yeah.

KEVIN

We have a 7 and a 9-year-old, is the middle school year, and we didn't know if we were going to be in the condo that we wound up being in for 1 month, 3 months, 6 months, a year. We had no idea, you know, and it's, it's challenging. So I, I think that, that remodeling is, is a really, really good option.

Lauren Wilson

Right now, a friend of mine sold— she was building a house and she sold hers because the builder said, hey, it's going to be done in 60 days. And so she was like, okay, well, are you sure? Yes, I'm sure. And then it took—

KEVIN

Famous last words.

Lauren Wilson

It took 5 or 6 more months and they were living in a motel.

KEVIN

Yeah. Yep. Yep.

CRAIG

So when you make the motel decision, you're like, okay, any day now. Yeah, any day now, right?

KEVIN

Well, I mean, even, even where we were, it was— it's— it was a 2-bedroom, 2-bathroom condo. I don't know.

Lauren Wilson

At least we're in a condo.

KEVIN

Yeah, it was— no, no, no, it wasn't. But it was like, I don't know, I'm guessing it was around 1,100, 1,200 square feet, something like that. Um, but we were so ready.

CRAIG

to be out of there.

Lauren Wilson

I mean, close quarters.

KEVIN

Yeah, because, well, my, my kids— I mean, not that this is a huge deal, but I've got a boy and a girl, and they're, they're sleeping in the same room, which they like doing sleepovers, you know. They're young.

Lauren Wilson

It sounds like they're getting at the age though where— yeah.

KEVIN

Yeah. And it was just like one of those deals where it's like, we're— it's such first world problems, right? But at the same time, it's like, how dare you whine? It's like, exactly. I do feel that way sometimes. But I mean, it's like, this is— we sold a 20— perfectly good 2,400 square foot home. Perfectly good. No reason to sell it other than we wanted something different to move into half of the space that we had, literally. And you know, it's, it's daunting to do something like that.

CRAIG

It is.

KEVIN

And it doesn't take long. The motel It's definitely worse, but I mean, whenever you do anything for, for 2 months that's not normal and it feels temporary, this was 2 months. I mean, a lot of people are doing this for 4 or 6 months.

Lauren Wilson

And you're just like waiting, you know, to get to the finish line.

KEVIN

Yeah, exactly. So I mean, when you're having that conversation with, with homeowners, do you try to— I mean, I know it's your business to be a remodeler and that's what you do, but like, do you try to push them to you're— you would make a smarter decision to remodel than to buy, or do you just kind of—

Lauren Wilson

That's not my job.

KEVIN

Okay.

Lauren Wilson

I'm not a real estate agent. My job is—

KEVIN

What do you want done, right?

CRAIG

Yeah.

KEVIN

So, okay, so what do you like to do? If you— your perfect type of job?

Lauren Wilson

Oh man, I don't know. I'll do— so I, I like the interior. I'll do the exterior, I'll do extensions and stuff.

KEVIN

Um, like additions and— Right.

Lauren Wilson

Yeah, but I will never touch a pool.

CRAIG

Oh yeah, that's smart.

Lauren Wilson

I have, I have companies I can recommend, but I'm not gonna— it's funny because, um, people are like, oh no, you're gonna get in the business one day. And I'm like, well, I don't wanna— I don't wanna say never because I got into this saying like I never want to work on houses, you know. And here I am 10 years later. But, um, I don't know, I just, I think I have, especially lately though, I've gotten so many kitchen requests and jobs. And a lot of it is, you know, people who they just want to stay where they are. And that's the first thing that they want to change because that's where they are every day. It's where their family is every day.

KEVIN

And it's very visible. People that come over see it, right?

Lauren Wilson

Yep.

CRAIG

Some people have to climb.

KEVIN

Well, I mean, why do they put the cabinets so high? Like, did I show you in our pantry?

CRAIG

No.

KEVIN

The shelving in our pantry, next time you're over there, you need to look. There's literally, I think there are 7 shelves.

CRAIG

Oh my gosh.

KEVIN

It's so tall. Like, I'm like, oh, you added those. They're a different color. Amazing. It's, I'm like, I, there's no way normal sized humans couldn't get the things up there. So, gotta get on a ladder. That's right. So, well, I, I think kitchen remodels are, are great.

Lauren Wilson

They're fun.

KEVIN

Because you're, you're also significantly improving the value of your home, and not just in dollars, but likability. I mean, comfort.

Lauren Wilson

And just honestly everyday enjoyment, I feel like.

KEVIN

I agree.

CRAIG

What are some— I mean, you're obviously doing a lot of kitchens right now. I mean, like, what are some things that you're seeing people want in their kitchens?

Lauren Wilson

So it's been a lot of people who go from the dark to the light, whether it be, you know, like a light gray or a white or like a lighter cream. And then so the backsplash, it's It's kind of like a 50/50. Some people will do the quartz up to the backsplash. I've been having a lot of people who do, instead of like the ceramic tile, they'll do like the glass tile.

KEVIN

Yeah.

Lauren Wilson

Which is really pretty. And then a lot of gold hardware.

KEVIN

That is coming back.

CRAIG

Yeah.

KEVIN

I mean, it shouldn't, but it is.

Lauren Wilson

It looks good. If you do, you have to do it right and you have to pick the right gold.

CRAIG

Because it's not like that brassy gold.

Lauren Wilson

I was about to say, what kind of gold are you thinking about right now?

KEVIN

Well, when it's next to the green refrigerator, it doesn't necessarily—

Lauren Wilson

We don't have that. There's no green refrigerator. Okay, there may be some green cabinets, but—

KEVIN

I will tell you though, the green freezers are still around because those things don't die.

Lauren Wilson

They don't make them like they used to. That's the problem.

KEVIN

That's right, those avocado green.

CRAIG

Have you have you seen those the retro appliances like the like Danby and I think they're really cool. They are cool.

KEVIN

They're they're actually really good quality.

CRAIG

Yeah.

KEVIN

And like they're not just some oh look we're gonna you know cheaply knock this thing off. I mean it's like they're good quality but they're a lot smaller. They're small. Yeah.

Lauren Wilson

Yeah they are.

KEVIN

Yeah.

CRAIG

So like I I was uh I was at where was it? I think it was at Home Depot today.

Lauren Wilson

They're good for townhomes.

CRAIG

Oh, yeah. Like smaller places like that. Or like Airbnbs and different things like that. But they're super expensive.

Lauren Wilson

Yeah, they're a big price tag.

CRAIG

Yeah. But I saw Samsung has a new refrigeration unit that you can change the color of the front panel on them now.

KEVIN

Oh, really?

CRAIG

Yeah. That's interesting. They have different— in the appliance department, they have one of them out and it has like 4 different panels on it so you can see some of the different colors. And then it has like a, a color swatch next to it so you can see like all the different colors available to like mix and match. So you can— so it almost looks like a built-in.

Lauren Wilson

Yeah.

CRAIG

But not.

Lauren Wilson

Yeah.

CRAIG

Um, interesting.

KEVIN

So that—

CRAIG

well, and I think, I think that's, that's— I think that's probably something that is, is coming up that like people are like Rather than getting, you know, and not to like, we're not knocking because we had Chef Colin on talking about, um, Viking and—

KEVIN

yep, what was the Sub-Zero?

CRAIG

Sub-Zero. Um, how they can do like, uh, a custom panel, like your contractor can put like a custom panel on the refrigerator to match the cabinets, you know, like I'm sure you've seen that.

Lauren Wilson

Yeah, I'm about to do one.

CRAIG

Are you really?

Lauren Wilson

Well, it's for the dishwasher, but—

CRAIG

Oh yeah, same, same thing.

Lauren Wilson

Yeah.

CRAIG

Yeah. Um, so I think, I think maybe Samsung's trying to like, like eke their way into that market a little bit and be like, okay, we can play this game.

Lauren Wilson

Yeah, it's pretty smart.

CRAIG

Yeah. So this is not that I like Samsung appliances. I mean, like, they're, they don't tend to last all that long.

KEVIN

This isn't the best picture, but we just did this to our house. They're, the cabinet doors are being painted right now.

CRAIG

Are you, are you laughing at his choices? No, I'm laughing.

Lauren Wilson

I'm like, hey, my refrigerator's a Samsung.

KEVIN

It is. It is actually.

Lauren Wilson

But I've only had it a year.

KEVIN

So you can't paint it.

Lauren Wilson

I'll get back to you in about 5.

KEVIN

But we painted our island green.

Lauren Wilson

I love green.

KEVIN

Yeah. And then the cabinets are white. It's not—

Lauren Wilson

I mean, I love, I love, I love an accent island. I do.

CRAIG

Are you showing her stuff that everybody else can't see?

KEVIN

It's exactly what I'm doing. It looks good though, doesn't it?

Lauren Wilson

I do.

KEVIN

Yeah.

CRAIG

Yeah.

KEVIN

Aaron, Aaron, man, I'm not gonna say his last name because I even told him yesterday. I was like, dude, I—

CRAIG

Isn't it Bernizol?

KEVIN

It is Bernizol. That's what it is. Bernizal. Aaron Bernizal. He's a great painter if you need a painter. Um, anyway, he did it. He does a great job. And, uh, whenever I told him what we wanted to do, he was like, yes, yeah, please do.

Lauren Wilson

So I actually had the last, um, one of my last clients, they told me, they said, well, I would— I really am thinking about doing like light uppers and then like gray, um, for the bottom cabinets and I feel like people usually regret that more. Yeah. And so they did the accent at the island and it looks really, really good.

KEVIN

Yeah, my wife was really interested in doing like different uppers and lowers and then she was like, I think I would get tired.

Lauren Wilson

You're gonna get tired of it. You will. So you're gonna be calling me in a year.

KEVIN

Yeah, which—

CRAIG

so go do it.

Lauren Wilson

It's okay for me, but I mean, I don't feel like I've served my purpose to you and you're already wanting something different.

CRAIG

Well, do you feel like what you do, like there's— how much of it is design? I mean, like, are you contributing to that? Or are people coming to you like they already have the idea in their head? Like, I want this.

Lauren Wilson

So I feel like people have a partial idea, like 50, 40%. And then I kind of talk them through it. And I think a big part of that is because they don't know how it has to be installed or, you know, exactly what that material is, you know.

KEVIN

Sure.

Lauren Wilson

And so kind of when we talk about that, that's when they're like, oh, okay, well, I didn't think about this, you know, maybe we need to go this way. So what I do when I do the estimates is I'll go in and I'll pretty much give them an estimate for like the repairs. And then if they know what they want to put in there, then we'll include some of the materials. like the selections. But then if not, it's one of those things, okay, well, if you're okay with this price, then, um, then we can go and dive into the design aspect of it. And I'll do that for free for people who decide to use my remodeling services. So, um, but it is very

Lauren Wilson

tedious to go through the design selection.

CRAIG

Yeah.

Lauren Wilson

And so that's why it's like, okay, well, as long as we're on the same page with the pricing, for the remodeling services, then we can dive into, you know, exactly what you want to put in there. So, and I don't charge any extra for that.

KEVIN

That's cool. Yeah, I think that so often people's, uh, eyes are bigger than their pocketbooks. Yeah, it's like, okay, well, how about we don't do that because I wasn't planning on that much? Uh, what else could we do to make it look like that or feel like that and not so much?

CRAIG

And that's Are there things that come to mind when you, when you think of like what people want versus what they can afford? Like, what are some like outlandish things that you think people might usually want that most people can't afford? Anything comes to mind?

Lauren Wilson

I mean, there's a lot of things. I mean, I think that—

CRAIG

I mean, like, for me, like, I always think about like hardwood floors. Like, I think a lot of people really want— think they want hardwood floors until they start butting it up against the price and the value of like vinyl vinyl or laminate or laminate.

Lauren Wilson

Yeah, yeah. I mean, I, I think, I think right now the problem— and this kind of goes back to what we talked about earlier— I think right now like the, the material cost has gone up a lot, right?

KEVIN

Yeah.

Lauren Wilson

And so I think that sometimes people don't really expect the pricing on— and it's not the labor, it's, you know, adding the materials in— and they're like, well, I thought that it would just be cheaper because I'm just changing this or I'm replacing this or whatever, but I mean, I don't know if I feel like there's a lot of different—

KEVIN

I would assume, let's keep with kitchens. I would assume cabinets are one of those things.

Lauren Wilson

So I was about to say, I think that sometimes people have a different expectation for like just a reface, which is you're not taking off all of the cabinets. You're just taking off like the fronts of the doors and then the fronts of the drawers. And that can be— I feel like sometimes people have a little bit of a sticker shock, and it's because the material cost of those, it's gone up so much.

KEVIN

And so we just did that. I mean, that's why— I mean, obviously he was painting, but we decided to go, uh, with shaker doors and drawer fronts.

Lauren Wilson

And did you use a full overlay?

KEVIN

Uh, what?

CRAIG

I don't know what that means.

KEVIN

I don't either.

Lauren Wilson

Were they the the doors meet together and there's no panel in the middle?

KEVIN

No, we— so ours, no, it'd be because right now they have the, uh, the stile in the middle, and so we didn't— we chose not to, to change that. Um, I would— I like them better whenever they don't have the stile there. Um, and the way our cabinets are built, we probably could have done that, but I would have had to trim every single one of them. Uh, we did decide to, to do underneath these— the stove, there's nothing, it's just a big cavity. And I was like, let's put some drawers in there. So we put it— so we kept the cabinets, but we're putting some drawers, pull-out drawers in there.

Lauren Wilson

Um, drawers are great. Yeah, they're really good for storage.

KEVIN

Yeah. And so instead of, um, instead of redoing, like, not getting good drawer options because that style is in the middle, we're going to take that out and they're actually building in a stile on one side of the, the, uh, the cabinet door.

Lauren Wilson

Okay.

KEVIN

So that still looks like it's there when it's closed. Um, cool.

Lauren Wilson

I like that.

KEVIN

Yeah. So anyway, I'm— I, I think it's still gonna look good. Um, but I'll tell you, I mean, I mean, we have a pretty, pretty big kitchen and there's quite a bit of cabinetry.

Lauren Wilson

Yeah, it looked like it from—

KEVIN

yeah. Yeah, there's quite a bit. Um, but just paint grade So we did poplar and MDF on the, on the doors and drawer fronts. It was like $2,500. Just, just, that's not painted, right? That's just to, to purchase the materials. And now we, we went ahead and went with like the Blum, uh, soft close on the drawers and the doors.

Lauren Wilson

That does increase the price a little bit.

KEVIN

It does, it does. Um, but that being said, like, at this point we were like, look, we're taking them all off.

Lauren Wilson

I'm already here.

KEVIN

You're already here.

Lauren Wilson

Like, I'm invested.

CRAIG

Let's do this thing.

KEVIN

If we're gonna do this, let's do it. And but I mean, yeah, I would think that a lot of people are like, like, my— the cabinet doors are fine for $2,500. Like, that's— it's a huge upgrade price-wise, you know.

Lauren Wilson

Minimum, really, because you're painting still and everything.

KEVIN

And that's one of the things I told my wife. I was like, okay, like, I'm fine paying the money if because we plan on living in this house forever at this point. So, um, I'm fine paying the money to get what we want, but like, are you gonna be happy with this in 10 years? Like, is the style gonna change? And I don't think shaker really changes.

Lauren Wilson

No, no.

KEVIN

I think it's classic.

Lauren Wilson

It'll be good for that for a while.

KEVIN

But anyway, things come and go, you know? And so we were kind of like, look, whatever we're gonna do, let's do it, let's do it right. Um, but $2,500?

Lauren Wilson

Well, I feel like people have that price point in their mind for replacing an entire kitchen cabinet. Yeah. All, every everything with the cabinets, you know. And it's just pricing has changed so much. And so—

KEVIN

What would it cost her? I mean, I mean, if— because what my painter normally uses is like, he normally, he likes to use birch. Uh, but that, you know, definitely if you're trying to stain it or something like that, that would be great. But I mean, those doors were like almost $4,000 right now, which is the, the wood prices are, are so ridiculously high, right? And who knows if they're gonna come back down.

Lauren Wilson

And if you can even get what you want.

KEVIN

Yeah, well, that was the other thing is they were like, well, we don't have it all in stock right now. And it's just, it is what it is. So I don't know. I don't know when that stuff's gonna come back down. Maybe it won't. Who knows? I mean, people are paying it right now. I did. Yeah.

CRAIG

And it's like, if you're, if you're producing that wood right now, why would you start charging less? Why would, why would you have any motivation? Even if you're, if your costs went down, why would you charge anything less?

KEVIN

I wouldn't.

CRAIG

If so, you can keep your margins up.

KEVIN

Yep. I mean, people are paying it.

CRAIG

If people are willing to pay it, they're going to continue to be willing to pay it.

KEVIN

I mean, if, I mean, if I can get cherry prices for birch, yeah, let's do it. Right?

Lauren Wilson

Yeah.

KEVIN

Right? Let's do it.

Lauren Wilson

He goes, yeah.

KEVIN

So anyway, I don't know. I feel like most remodelers, they like kitchens. They also like bathrooms. Bathrooms. So, uh, floors. Floors.

CRAIG

Okay.

Lauren Wilson

General paint, you know. Yeah, I think those are the biggest things.

KEVIN

Yeah, I mean, do you do you see a lot of people like being like, "Hey, can you help me remodel my laundry room?" For example, does that happen very often? Um, that means no. That means no. Like she said, that means no.

CRAIG

It flooded. So yeah, take a crack at it.

KEVIN

I mean, it's not what most people. are showing off.

Lauren Wilson

Usually the laundry room is like, well, I'm already here doing the kitchen or the bathroom, let's just throw the laundry room in.

KEVIN

Yeah, or if they, or if they really like want a mudroom area, like, right, be that.

CRAIG

Yeah, right.

Lauren Wilson

Yeah, but we're not just gonna go in and change the flooring on the—

KEVIN

Yeah, exactly.

CRAIG

Actually, we like, when we did, like, you walked through my home earlier Which I love, by the way. And so like, we, we've redone pretty much every bit of flooring in that house except for 2 areas: my son's room.

Lauren Wilson

The ones I didn't see.

CRAIG

And the laundry room.

Lauren Wilson

The ones he hid from me.

KEVIN

So your laundry room, it's like a closet.

CRAIG

Yeah.

KEVIN

So it is your closet.

CRAIG

It sure is my closet.

KEVIN

So yeah, well, it's kind of cool though, next to the bedroom.

CRAIG

Yeah, no, that's super convenient.

Lauren Wilson

Silver lining.

KEVIN

Okay.

CRAIG

But like, yeah, it, it like, it's just like this, like we were like, we were literally redoing all the floors in the entire house.

Lauren Wilson

Is that on the level right before the kitchen?

CRAIG

No, it's, it's downstairs.

Lauren Wilson

Oh, that's right.

CRAIG

Yeah, it's behind the staircase actually.

Lauren Wilson

Yes, I remember now.

CRAIG

Um, and so there's—

KEVIN

I just love the description. Like people that don't know your house, they're like, wait a minute, what? What just happened? You gotta play down on the level with—

Lauren Wilson

no, we need to talk about where the kitchen is right now though, so everybody can understand. It's on 2 and a half.

CRAIG

Is that like a second and a half floor?

Lauren Wilson

Yeah, yeah.

CRAIG

You gotta play 4D chess to walk through my house.

Lauren Wilson

Like a Harry Potter book.

KEVIN

That's a good description.

CRAIG

Harry Potter.

Lauren Wilson

I only read the first one, so that's really—

KEVIN

I'm not very much else.

CRAIG

You got the moving staircase concept. We're good.

Lauren Wilson

She's like, something got him going through a wall.

KEVIN

I don't Seems like this chamber of the truth tellers. Harry Potter in there.

Lauren Wilson

There was like some halves in there or something, I think.

CRAIG

What room was the Goblet of Fire in?

KEVIN

Goblet of Fire.

Lauren Wilson

I missed that chapter.

KEVIN

Yeah, that was right before they got the ring.

CRAIG

Book 5.

KEVIN

Yeah, they took the ring and then did the thing with Gandalf.

CRAIG

That was— see, now you're just gonna make people mad. Is it on the Enterprise? It's with Picard, right?

KEVIN

Lord of the Lord of the Flies, actually.

Lauren Wilson

I also was not Lord of the Rings.

KEVIN

Way off topic.

Lauren Wilson

Started with the kitchen.

KEVIN

It did.

Lauren Wilson

Two and a half.

CRAIG

Yeah.

KEVIN

And as it does, it ended with the bathroom. I don't know where to go from there.

Lauren Wilson

Which is one of the spaces we remodel a lot. I got your segue. It's good.

CRAIG

That's right.

KEVIN

It's a great segue. Oh, man. Wow. I feel like we should have other questions to ask right now, but I'm feeling like—

Lauren Wilson

Y'all are just banking on me just talking.

CRAIG

What else is she going to say?

KEVIN

What else am I going to say? Apparently, it's that episode.

Lauren Wilson

I feel like we went into this just like, okay. It's 10 o'clock. Let's just go.

KEVIN

Yeah.

CRAIG

So I actually do have a question about bathrooms because one of the trends I see, and this is actually something I don't know that I'd want this in my bathroom, but I see a lot of people asking about it. Saunas. Have you had anybody ask you to put a sauna in?

Lauren Wilson

I have not.

CRAIG

No. So is that something that you feel like—

Lauren Wilson

I have. It's like so many freestanding tubs.

KEVIN

Oh, really?

CRAIG

Well, that makes a lot of sense.

KEVIN

I see that a lot.

Lauren Wilson

Like from a garden tub to a freestanding tub.

CRAIG

But I'm also seeing a lot of like, and I don't know, I don't know another phrase in order to describe this, but like couples showers.

Lauren Wilson

Yeah.

CRAIG

You know, where like you got the 2 showers.

KEVIN

Yeah.

Lauren Wilson

Double shower.

KEVIN

I call them twofers.

CRAIG

Twofers.

KEVIN

Yeah.

CRAIG

That's what I call twins.

Lauren Wilson

That's when I'm going to start writing on my bid. A twofur shower.

KEVIN

Oh, you want one of them toofers? Yeah, a toofer.

Lauren Wilson

Anyway, this is what it comes with.

CRAIG

You sound like a dentist from Kentucky.

Lauren Wilson

A dentist, right?

KEVIN

Uh, those people need me to pull that toofer, right?

Lauren Wilson

Oh, I get it, right?

KEVIN

That was the same guy that was accused from lying through his teeth. tooth.

CRAIG

He told the tooth.

KEVIN

Exactly, told the tooth.

Lauren Wilson

It's a lot of dad jokes flying around right now.

KEVIN

Sorry, uh, that's what you get here on the Homeowner Show.

CRAIG

A lot of— we'll get scolded in the reviews.

Lauren Wilson

Oh yeah, it's okay, my husband's probably taking notes.

KEVIN

That's funny. Yeah, well, okay, back to the twofer, uh, shower. Um, like, body jets are a big deal right now too. Like, are people still wanting those? Like, I feel like they were super trendy for a while. Everybody wanted these body jets. I think everybody—

Lauren Wilson

It's kind of like the rain shower. They're like the— some—

KEVIN

That has always seemed horrible to me.

Lauren Wilson

It's—

CRAIG

I hate—

Lauren Wilson

I hate them. I hate them.

KEVIN

Yeah, you have one. I've always felt like you can't get out of the way.

CRAIG

Thank you.

Lauren Wilson

How am I supposed to soap up It's like going to Schlitterbahn and you're just like stuck under the water drowning.

CRAIG

Well, so like, here's what I'll say.

Lauren Wilson

You know you've been to them parks. Oh yes, park.

KEVIN

Yeah, I'm visualizing my last trip. That's my last trip.

Lauren Wilson

The bucket's falling on you and you can't breathe.

KEVIN

No, it's like, how many gallons did God just dump on me?

Lauren Wilson

But you asked for it, so you won't move.

CRAIG

You paid good money.

KEVIN

Could you just put the bucket down?

Lauren Wilson

Your parents got you that season pass and you're gonna enjoy it.

KEVIN

Stand under that bucket and you're gonna like it. Daddy, will you join me?

CRAIG

No.

Lauren Wilson

No, son.

CRAIG

Just gonna stand there.

Lauren Wilson

I'm eating my Dippin' Dots.

KEVIN

Dippin' Dots. And here they are, they're like, can you just put the pipe right in the middle? Right in the middle of the show.

Lauren Wilson

I hate those things. So that is— so you asked me like if I tell people, you know, like you should— that is, they're some things where I tell people like, do you really want that? The rain showerhead, I'm like, eh.

KEVIN

Probably not. But Craig, you love yours?

CRAIG

I do. Yeah, absolutely. So for a couple reasons.

KEVIN

But why?

CRAIG

So like, mine's— mine's— so I'm not a— I'm not a little person. It's difficult for me to like stand underneath a little tiny showerhead. So like, like, I can't— like, for the same reason you're talking about, like, I can't get away from the rain head and I can't get soaked up. Like, I can't get in the water.

KEVIN

Ah, and so like the wrong shower head then.

CRAIG

Well, that's why I got the rain one, because it's, it's like, it's 2 feet by 2 feet, like it's a square. And so I can stand underneath it and like actually enjoy my shower, and I can step away from it because we built it.

KEVIN

Yeah, your, your shower is large enough that you can get out of the shower.

Lauren Wilson

Okay, that does make a big difference.

CRAIG

It makes a huge difference.

Lauren Wilson

Yeah, where you can get out of the bucket.

KEVIN

That's right. Now the problem is then you're in the doorway and you don't have door on your shower.

CRAIG

I don't have a door in my shower.

KEVIN

Yeah, it's a valid question.

CRAIG

No, I made, I made a conscious decision not to put a door in my shower because like everyone I know that has like a glass door in their shower just complains about scum, scummy water, and like the calcification that happens on there, constantly having to clean it. Yeah, and it looks gross over time.

Lauren Wilson

It's like, I Yeah, if you don't— especially if you don't keep up with it and clean it right, it gets nasty. And the seal at the bottom will just start to strip off. And then, yeah, no.

CRAIG

Yeah, so I just don't have that. And like, I've never had a huge issue.

Lauren Wilson

Do you have a mudset? Is it tile around your drain?

CRAIG

Oh yeah, yeah, it's, uh, it's like riverbed rock. Yeah. Um, so I mean, like, it's, it's cool.

Lauren Wilson

I approve.

CRAIG

Most people, most people walk into my shower and like, if you don't look close enough—

KEVIN

How many people are walking in your shower?

CRAIG

Like, people, people always like— people always want to come see it because our house is so weird.

Lauren Wilson

Okay, go ahead.

KEVIN

Yeah, sorry, I couldn't resist. No, that's good.

CRAIG

We have parties. We were all thinking it.

Lauren Wilson

We were all thinking it.

KEVIN

That's my role. Yeah, say what everybody else is thinking. That's what I do.

CRAIG

But they come in and they're like, well, how does—

Lauren Wilson

They come in.

CRAIG

How does, how does the wood not rot? And it's like, that's not wood, it's tile.

Lauren Wilson

You didn't take me to this part of the house.

CRAIG

So yeah, see?

KEVIN

Yeah, it's the wood.

Lauren Wilson

Everybody comes in. I didn't see that part of the house.

KEVIN

Yeah, I didn't know where you were going there for a minute, not gonna lie, because it does—

CRAIG

it looks, it looks like, it looks like wood on the walls and, and then like riverbed rock on the floor. And people are like, well, how did— why did you do that? Like, it's just gonna rot. And I'm like, just get closer. It's not, it's not wood.

Lauren Wilson

I planned this out, I promise.

CRAIG

All I know is that I'm not pulling tooths.

KEVIN

I feel like I For, for everyone's sanity, we should probably move on from talking about the— it's my fault.

Lauren Wilson

It's because I'm wondering how this goes so long.

KEVIN

It's because of the thoughts in my head that I'm not saying that I'm really doing a great job of filtering right now about this shower conversation.

CRAIG

I'm doing my best to try and draw it out of you.

KEVIN

No. Well, it has to do with— it has to do with the wood that people are asking me about.

CRAIG

I'm over here like, what floor level is it on?

KEVIN

I'm just so concerned. right now about the wood in your shower. That's all I'm really concerned. So I've— I don't know, I think we need to talk about something else.

CRAIG

I'm happily married, Kevin.

KEVIN

I know.

CRAIG

It will never be a concern for you.

KEVIN

You've told me that many times, Greg.

CRAIG

Plus, I don't do chicks with beards.

KEVIN

Oh, that's true. Especially 5-foot.

CRAIG

As he strokes it. As he's like, 5-foot. Somebody thinks I'm pretty.

KEVIN

No, they don't. No one's getting fooled here. Nope, it is what it is. Get the mustache to you.

CRAIG

I could like pluck one of those to like tie around a tooth. Just gotta keep going back to that well.

KEVIN

It's deep, man. That's a deep well. Yeah, that's good.

Lauren Wilson

Wow.

KEVIN

I've— have we even talked about remodeling in this episode? A little bit.

Lauren Wilson

Yeah, good bits and pieces.

KEVIN

Just checking. Well, okay, uh, are, are there—

CRAIG

are you trying to bring it back around?

KEVIN

I mean, someone's got to.

CRAIG

We're like, we're like at an hour 10.

KEVIN

I mean, just I feel like it's time. Is it time?

Lauren Wilson

Sure.

KEVIN

All right, here's, here's the deal. I don't think you're prepared for this. What?

CRAIG

The Final Four! The Final Four!

KEVIN

That's right. These are the final 4 questions we ask each and every one of our guests that you're obviously not prepared for, which makes it even better.

CRAIG

Not prepared, but totally on board.

Lauren Wilson

You literally didn't tell me that this was part of it.

KEVIN

No, of course I didn't.

Lauren Wilson

Okay.

KEVIN

But it also shows you've not listened to one of our episodes before. So here we go.

CRAIG

Anyway, I feel like, I feel like this is everyone's fault.

KEVIN

This is everyone's fault.

Lauren Wilson

You walked into this.

KEVIN

Right. We literally told you to come on our show. You didn't listen to one. That's fine.

CRAIG

Um, it's fine.

KEVIN

All right, here we go.

CRAIG

You ready?

Lauren Wilson

I, I guess.

KEVIN

All right, what is the must-have tool you won't leave your house without Oh, a tape measure. Ooh. For sure.

CRAIG

Okay.

Lauren Wilson

For sure.

KEVIN

Okay, so ask her the question that you want to ask her right now.

CRAIG

Which one?

KEVIN

Tape measure question.

CRAIG

Like, do you use the one on your phone?

KEVIN

That's the one. I knew you were gonna ask it.

CRAIG

No, no. And most contractors, I would think, would not use that.

KEVIN

No, no, especially like doing remodeling. Obviously you need to be very, very precise. However, like, I'll take all the—

Lauren Wilson

I'll take notes on my phone all day long, but I will go in there with Yeah, my— if like minimum, I'll go in with my phone, my car key, and my tape measure.

CRAIG

Have you, have you tried the tape measure on your phone?

KEVIN

No. No?

CRAIG

I have found it to be accurate within at least 1/16 of an inch.

KEVIN

I'm not gonna use it then. I mean, that's— I, I— it's extremely impressive.

CRAIG

Like, for, like, for accuracy, no, it's no good. But like, if I'm like just trying to get like rough square footage of the room, that's fair, you know?

KEVIN

Like, like, if you can get within a 16th of an inch. That's pretty stinking good.

CRAIG

Yeah, and like not just like over short distances, like long distances.

Lauren Wilson

I don't know if I would feel like I've done what I need to do if I don't actually use—

KEVIN

right? No, it's like a visual aid.

Lauren Wilson

Pull it out and—

KEVIN

Yeah, it's a visual aid.

Lauren Wilson

Yeah, it's like my safety blanket.

KEVIN

Sure. Yeah, well, no, no, it's like—

Lauren Wilson

I'm serious.

CRAIG

It's like, look, do you— have you— do you have like a tape Did you name your tape measure?

KEVIN

Is that— you have—

Lauren Wilson

What's the next question?

CRAIG

She's not gonna tell us the name.

KEVIN

That's fine. She could tell us later.

CRAIG

Guess in the comments.

KEVIN

Yeah. Husband, can you tell us what the name is? All right, next question. What's a job you walked away from? Now, Let's qualify it for a minute because you're the remodeler. So we normally ask this about like, what's a project at your house you've walked away from? You had to call in someone to help because you didn't want to do it anymore. Um, but it could be anything, a job. That's kind of the open-ended question. So, uh, what's a job you walked away from?

Lauren Wilson

Um, well, So I try really hard to accommodate everybody, but I feel like it's really important for everybody to be on the same page with things and to set the right expectations from the beginning. And so I feel like if somebody feels like the outcome is going to be different from maybe what is actually going to happen, then I don't think it's going to be a good working relationship. And so I'm very honest with people in that aspect. That's only happened one time. But I feel, I think that after that, she actually went through 4 other different contractors.

KEVIN

Oh my goodness.

Lauren Wilson

And she called me back.

KEVIN

Oh wow. Did you help her then?

Lauren Wilson

Um, I did.

CRAIG

What was the— what was the project? Do you mind telling us?

Lauren Wilson

I, I don't want to.

CRAIG

Okay, that's fine.

Lauren Wilson

I just—

KEVIN

I—

Lauren Wilson

but, um, I feel like after she went through all those different people, her expectations had kind of changed. Um, but yeah, it's funny because I did walk away from it, but then I ended up— I ended up doing it again.

KEVIN

Conning in. You got conned in.

Lauren Wilson

Yeah, it was— I think it— I think it took her about 5 or 6 months.

KEVIN

Wow.

Lauren Wilson

Okay, so to call me back.

KEVIN

Yeah.

CRAIG

Okay, so let me ask you, it's kind of a pride, pride check on her point.

Lauren Wilson

Yeah, she was like, hey, do you remember me? I was like, yeah, I do.

KEVIN

Okay.

Lauren Wilson

Oh yeah, she called me and I answered.

KEVIN

Did you charge her more?

Lauren Wilson

No. Oh nope, my prices are my prices. I'm very— I don't care where you live, I don't care what you do, my prices are my prices.

KEVIN

And so that's good. Yeah, I love it. Okay, next question.

CRAIG

You're better than me.

KEVIN

Exactly. Well, I'm kind of like, look, if you're—

Lauren Wilson

I mean, no, no, you got to be fair.

KEVIN

That's not true. But if— but if they have to be fair too, right? Like, don't be a jerk.

CRAIG

I respond in kind.

KEVIN

Yeah. I mean, I think—

CRAIG

I mean, like, that's just me. I mean, like, you know, like, if you're a jerk, like, and you still want me to price something, you're gonna get the price.

KEVIN

It's gotta make it I mean, I think on some level, if it is going to— if it is going to change my mood to come do your project, it's got to be worth it.

Lauren Wilson

I see that. Right?

KEVIN

I mean, we're not trying to tell you how to do your business. We're just telling you that we're jerks. Yeah.

Lauren Wilson

That's not what I'm hearing.

KEVIN

Oh, nice.

Lauren Wilson

Oh, wow.

KEVIN

She's not listening. Okay. Next question. How do you wind down? All right, you ready? How do you wind down at the end of a long day?

Lauren Wilson

Uh, with some beer. Okay.

CRAIG

All right.

KEVIN

What's your go-to?

Lauren Wilson

Dos Equis.

KEVIN

Oh, all right. But do you like it all like—

Lauren Wilson

No, just— I just need the bottle.

CRAIG

Okay. I consider Dos Equis like a, like a lawn mowing beer.

KEVIN

Oh yeah.

Lauren Wilson

Oh, you can use it a lot of different ways.

CRAIG

I'm getting that from you.

Lauren Wilson

Right after spin class.

CRAIG

Which, by the way, We had to delay the start of the show tonight because she, she texts me and she's like, hey, I'm gonna be a little late. There was free alcohol at a workout.

Lauren Wilson

Uh, no, there were, um, there were popsicles, like infused, um, what's it called? Like the Bud Light seltzer. Oh, like they look like one of those little kids' icy pops. Yeah, yeah, but it was a Bud Light for adults. Yeah, and it was free after the class. And so I was like, well, I went this morning at 5, but if they're gonna give me some free ones this evening, why will I— why would I not go?

KEVIN

Right?

Lauren Wilson

I have an unlimited membership. I don't have to pay for the class.

CRAIG

Like, is this like a gym or is this like a workout class?

Lauren Wilson

Like, literally just like a spin studio.

CRAIG

So did you actually go like do the bicycle thing tonight?

Lauren Wilson

I did.

KEVIN

Yeah.

CRAIG

Okay.

Lauren Wilson

Yeah, at 6:15, from 6:15 to 7.

CRAIG

Wow.

Lauren Wilson

Then I got the— you got the free seltzer. I took a couple extras and I put them in my freezer. I was finishing mine on the way home and I was like, is this considered drinking and driving?

KEVIN

Yes, it's exactly what it's considered.

CRAIG

Yeah, I realized that.

KEVIN

Yeah, okay.

Lauren Wilson

Anyway, what was that 4th question?

KEVIN

Let's ask it now.

CRAIG

Okay, Officer Caballero out in the driveway has one for you.

KEVIN

That's right. All right, this is gonna be really timely, but what's one of the best pieces of wisdom or advice that you've ever received?

CRAIG

We'll send you a copy of this one for your kids.

KEVIN

That's right.

Lauren Wilson

Oh my gosh, why don't y'all notify me of these questions before?

KEVIN

Oh, it's way better this way.

CRAIG

193 episodes. 4, 4.

Lauren Wilson

Who snorted? Who just snorted? Who? Someone has to take ownership for this.

KEVIN

Oh, it was— it wasn't a snort, it was a throat. That's— yeah, it was throaty.

Lauren Wilson

It was throaty, and I was not there.

KEVIN

Yeah, yeah, it was throaty.

Lauren Wilson

It was— no, it sounded like a snort. Okay, what was the question?

CRAIG

Wisdom or advice, best piece you ever heard?

Lauren Wilson

Yeah, um, so my dad, one thing I really admired about him, the way that he did business, was he was always very fair with everybody. And so he would always tell me, treat people fairly. And so that's kind of how I've always ran my business. And I think that kind of goes back to what we were just talking about. Like, I just, I don't, it doesn't matter, you know, like where the house is or anything. Like, I just always, I will treat everybody the same. And I learned that from my dad. So.

CRAIG

That's good.

KEVIN

No, that's great. And every, I like, I don't know. I talked to my kids about this a lot. I'm like, look, Nobody anywhere ever deserves anything less than respect, right? They just don't.

Lauren Wilson

I agree.

KEVIN

And like, it's, it's a tough concept for, for kids to learn, but I think it's a tough concept for adults to, to live by as well, you know?

Lauren Wilson

Yeah, it's, it's hard to carry throughout life for sure, you know? And I think as adults it's even harder because you may have been wronged more, you know, than when you were a kid. And so I feel like that was something that he always, always, always said, and he really did live by. And I feel like that was one reason he was so successful in his business, was because everybody always knew that if they went to Pat, that he was gonna be very fair with them. And so, but yeah, so nice.

KEVIN

I like it.

Lauren Wilson

That's it.

KEVIN

Well, the cool thing is there's one more question. Oh my gosh, it's the secret 5th question. But the cool—

Lauren Wilson

Do you do this to everybody?

KEVIN

I do. Okay, every single person. And Craig Greg gets to ask this question because it's the only one I can remember. That's exactly right. Yep. Do you remember it?

CRAIG

I do.

KEVIN

Okay.

Lauren Wilson

Oh, you're telling the truth?

CRAIG

The absolute truth and nothing but the truth. All right, if people want to get a hold of you, how do they find you?

Lauren Wilson

Um, probably Instagram would be the best way.

KEVIN

Yeah, you're pretty active on Instagram.

Lauren Wilson

I am. I do love to do the reels.

KEVIN

Yeah, how do they find you there?

Lauren Wilson

Um, Remodel with Lauren.

KEVIN

Okay.

Lauren Wilson

And then you can call me on my cell phone.

CRAIG

You want to— you want to give the number out, or you want to like— people have to go—

KEVIN

she's singing the jingle. She's singing it. Yeah. Who was that? If I knew, I would not tell people right now. That was throaty.

CRAIG

What was she singing? No, is it 867-553—

KEVIN

Apparently, no. There's more than one.

Lauren Wilson

We're not in the eighties.

KEVIN

We should be.

Lauren Wilson

That was the time to be alive.

KEVIN

That was back. Yeah.

CRAIG

Yeah.

KEVIN

Back whenever you know Drake personal.

Lauren Wilson

That was what it was.

CRAIG

Drake.

Lauren Wilson

We've reached the end of this podcast.

KEVIN

She doesn't remember her phone number. She doesn't remember her phone number. And now we know.

Lauren Wilson

Oh, did you ask me what it was?

CRAIG

Yeah, if you want to share it with people, that's— it's your number, you can do what you want.

Lauren Wilson

713-703-1610.

KEVIN

Man, that's hilarious. It took a lot of courage to get that. Oh man, I love when a good phone number is hilarious. That was good. Oh man, if there's one thing that I love about Lauren, it is making her laugh.

Lauren Wilson

That's right.

KEVIN

I love that. It's a lot of fun.

CRAIG

Contagious brew.

KEVIN

It is, it is, it really is. Well, look, thank you for coming.

Lauren Wilson

Thank you for having me.

KEVIN

It's been a blast. Uh, we have thoroughly enjoyed this, and we hope that everyone out there listening has enjoyed it as well. Thanks for, uh, coming and listening or watching. Perhaps online. Um, we're here each and every Tuesday for the podcast, and, uh, we're just thankful that you're here. If you haven't already, subscribe, like, do all the things. And, uh, yeah, till next time, we'll see you later.

CRAIG

See ya!

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Ep 356Aug 12, 202640 min

Will New Laws Actually Lower Home Prices?

The Homeowner Show kicks off with a lighthearted, albeit slightly gross, discussion about an infestation of flies and a spider web in their studio, a stark contrast to the more serious topics that follow. This initial banter quickly transitions to personal anecdotes about home maintenance and repairs.

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