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Montgomery County Home and Garden Show

Introduction:

The Homeowner Show is live from the Montgomery County Home and Garden Show.

Hosted by Craig Williams at the True Texas Solar booth.

Transcript

1685 segments
CRAIG

This is The Homeowner Show. We are live here at the Montgomery County Home and Garden Show. We got a lot of booths up and going right now, and we got a lot of fun guests lined up for you. We're gonna have a good time here at the True Texas Solar booth. We are so glad that you guys can join us live here on YouTube and Facebook. We're always happy to have you guys. join us here on the show. Uh, whether you're DIY or looking to hire, we're here to bring you the best information and options for you and your home. Uh, my name is Craig Williams, and we are here at the True Texas Solar booth. I want to give a shout

CRAIG

out to our sponsors for the show real quick. Thank you to Lone Star Appliance Repair. Uh, whether you have a new appliance, old appliance, matching set, you want to get it repaired, they are the team to call. Give them a call, 936-647-2364. And obviously, thank you to our sponsor, True Texas Solar and Roofing. Uh, you can give them a call at 936-286-8325. We're not going to spend too much time on them because we're going to be talking to them live here at their booth here in just a little bit. But right now, I got a guest sitting down with me. Why don't you let everybody know who you are and who you're with?

Deanna

Uh, my name is Deanna, and I, uh, am with Operation Pets Alive. We are the largest no-kill animal, uh, rescue in Montgomery County, and we've been in Doing this now since 2011. So we've got some time under our belts and trying to do what we can to make Montgomery County a no-kill county by pulling— we are all volunteers and we are all foster-based. So all our animals are in foster homes learning how to be proper pets.

Sergio Martinez

Mm-hmm.

Deanna

And we, you know, we We pull from the shelters mainly.

CRAIG

You talking about like other shelters?

Deanna

Yeah, we pull from Montgomery County and Conroe Animal Shelter. And, you know, to try to alleviate the pressure that they are under because so many dogs are being turned in. And, you know, they're just great pets. And we have 4 major programs. We do the adoptions. I'm head of what they call TNR, trap, neuter, and release of feral cats. If we can get the cats to stop reproducing, there's so much less in the county shelters and the city shelters.

Tamela Jennings

Yeah.

Deanna

As of right now, it's been a really long time, years, since either shelter has had to euthanize for space for cats because we are on the ground working very hard. We've done about 2,000 cats so far this year.

Tamela Jennings

Oh, wow.

CRAIG

And how do you guys get your funding?

Deanna

Well, donations.

CRAIG

Donations. Strictly donations.

Deanna

We're— the public has to finance us.

CRAIG

Okay.

Deanna

Because, you know, that's how we operate is just donations.

CRAIG

And you guys haven't like done any grant programs or anything like that?

Deanna

Sometimes.

CRAIG

Sometimes?

Deanna

But grants are hard to get.

CRAIG

Oh, yeah.

Deanna

And, you know, somebody says, oh, you got a $7,000 grant. Well, we spend that in a week.

CRAIG

Yeah.

Deanna

And, uh, but we're grateful. Um, don't get me wrong, we're very grateful for the $7,000. But, uh, it, it takes, uh— we do in the TNR program, we do about 50 cats a week at $80 a cat.

CRAIG

Oh my gosh, so that adds up.

Deanna

Yeah, yeah, but it makes a difference that, you know, we're impacting. And it's all volunteers doing this. No one in Operation Pets Alive gets paid. We also have a transport program that we're fortunate to have a few receiving shelters in Colorado, Minnesota, the Northeast, and sometimes in the Pacific Northwest.

CRAIG

And what's a receiving shelter?

Deanna

The shelters that will receive our dogs here that we can't get adopted.

CRAIG

Okay.

Deanna

And if I may, I can tell a real short story about—

CRAIG

Oh yeah, please do.

Deanna

I had Gloria. I pulled Gloria from the Conroe Animal Shelter. in January of 2024. She had 12 puppies. She was a black shepherd.

Mm.

Deanna

Um, it was a job taking care of those 12 puppies, but, uh, uh, it was my pleasure to do so. She was heartworm positive, so we had to put her through heartworm treatment, which is about $1,000. And, uh, you know, then after that, I had her for a year and 8 months with no applications for this precious baby. And we were able to get her transported to a very small town in Minnesota called Blue Earth.

CRAIG

The town's called Blue Earth?

Deanna

A town called Blue Earth. I'd never heard of it either. I'm grateful for them. And she was adopted there by a lady that drove 2.5 hours from Iowa to meet her with their pit bull. And they— Gloria and the pit bull got along great. So she got to go home. The lady had severe sleep apnea and she sleeps with a monitor.

Mickey Wells

Yeah.

Deanna

And the power went off of her monitor and it did not go off when she quit breathing.

Sergio Martinez

Oh.

Deanna

And Gloria woke her up.

CRAIG

Oh my gosh. So she knew.

Deanna

I know she knew. And so, you know, that's— it just had to be.

CRAIG

Yeah.

Sergio Martinez

Yeah.

Deanna

So Gloria's got a great home in Iowa.

That's awesome.

Deanna

She's out of the Texas heat and she's got someone that loves her very, very much. So that's a good story for us. You know, we're always looking for good stories.

CRAIG

Yeah.

Deanna

So many sad ones.

CRAIG

Are you still fostering the 12 puppies?

Deanna

Oh, no, no, no. 8 of them went to Washington State.

CRAIG

Okay.

Deanna

And that was very expensive to ship them there. But, you know, thank goodness we had the donations to do it. And 4 were adopted locally.

CRAIG

Oh, that's awesome. I mean, like, that's— I mean, like, you bring it up, like, how do you get a dog from here to, like, Washington, Minnesota? I mean, like, are there, like, specific animal transportation services or?

Deanna

There are, and then we also have a gracious person in our organization that has a large van, and we use it a lot to go to Colorado.

CRAIG

Okay.

Deanna

One of the other volunteers and myself took 67 kittens to Golden, Colorado last month, and they all got adopted in a week and a half.

CRAIG

That's incredible.

Deanna

And they had no homes here. So last Saturday we took 3 puppies and 20 cats to Golden, and there's only 2 cats left that have not been adopted. That was last Saturday.

CRAIG

Are you guys more focused on dogs or cats? I mean, I know it seems—

Oh, both.

CRAIG

Both.

Deanna

They're both very, very, very important.

CRAIG

I mean, I ask because you seem to emphasize the neutering of the cats, if we can get them to stop reproducing, because I know that's always seems to be a much bigger problem than the dogs.

Deanna

Right. Well, it is, but the dogs is a serious problem too. But we don't— dogs cost a lot more because they weigh more.

CRAIG

Okay.

Deanna

To get them altered. But we do— that's one of our main programs that we're really focusing on is trying to help the public with their dogs. Yeah, we do have a low-cost spay and neuter program depending on your income. It could be as low as $60 and we pay the rest.

Sergio Martinez

Okay.

Deanna

And so You know, you can— everybody can see our programs and everything about us at, uh, our website is www.operationpetsalive.org.

CRAIG

Okay.

Deanna

And so if you would like help getting your dog, uh, spayed or neutered, uh, go under programs, fill out the form. We have volunteers that will contact you, make the vet appointment. You know, we let you make the vet appointment because we don't know when you're available.

Sergio Martinez

Right.

Deanna

And get your dog taken care of, get it spayed and neutered. And if it needs vaccines, they're really low cost.

Yeah.

Deanna

Through our program too. So we just want to reach out and help and, you know, focus on the animals because, you know, a dog can have 10 or 12 puppies, sometimes more.

Tamela Jennings

Oh yeah.

Deanna

And nobody wants them. So let's not have them be born.

CRAIG

Sure. Yeah.

Deanna

Yeah.

CRAIG

No, I mean, like, one, it's just irresponsible if you're going to be a pet owner to not, you know, maintain the health of the pet and do what you should do to be a responsible pet owner. Um, but do you guys work with the county?

Deanna

Yes.

CRAIG

Do you have a good relationship with them?

Deanna

Yes.

Sergio Martinez

Okay.

CRAIG

So, I mean, like, I've seen, I've seen Mark Keough out, uh, lately doing a lot of promo work for the shelter. Like, hey, we got, we got pets in here. We're overrun with them. We need you guys to foster. We need you guys to adopt. Um, which is a great message to get out there.

Deanna

I mean, like, you know, it's a crisis situation.

Mickey Wells

Yeah.

Deanna

And we're just trying to fill in the gaps, you know. You know, well, you know, like I said, we're always looking for people that are willing to foster. But that's not the only way you can volunteer for us. We need data people. We need people to do events.

CRAIG

Like this. Yeah.

Deanna

Yeah, we're a lot of fun, you know, and, you know, come hang out with us.

CRAIG

Yeah, for sure.

Deanna

And, you know, and we work together with other rescue groups because, you know, we're all Shooting for the same goal. We don't compete with rescue groups. We're all in the same boat.

CRAIG

Yeah, we want to get them, get them into safe homes, get them healthy. Yeah.

Deanna

So each group has their specialty of what they focus on.

CRAIG

Yeah. I've got, I've got another guest sitting in the wings. But real quick, let everybody know again, the website. Is there a phone number or anything?

Deanna

We don't have phone numbers since we're all in individual homes. But the website is the best. And we have a Facebook page too. Okay. But the website is www.operationpetsalive.org.

CRAIG

And they can find you the same way on Facebook, Operation Pets Alive?

Deanna

Yes.

CRAIG

Fantastic. So I'll do my best to link it up in the show notes when we get done. Really, really good to meet you though.

Deanna

Yeah, thank you.

CRAIG

Yes, ma'am.

Deanna

Enjoyed visiting with you.

CRAIG

Oh, thank you. Thank you, guys. If you, uh, if you're interested in adopting a pet, definitely reach out to them, uh, especially here in Montgomery County. But you know, they can get you one in Colorado apparently if you need it. Um, but you have a good day.

Deanna

You too, thank you.

CRAIG

Yes, ma'am. All right, guys, that's one we hadn't covered before, so excited to get to hear all about that. Um, come on down.

How's it going?

CRAIG

Very good, how are you? You need a hand with anything?

There you go.

CRAIG

Oh, thank you. Ooh, I get the sense we're going to be Talking about CBD. Yeah, I was gonna make a joke about the devil's lettuce.

You can make all the jokes you want, my friend. I know those guys at Hometown Heroes and they're wonderful and they're— it's a wonderful company.

Tamela Jennings

Yeah, yeah, yeah.

And I called Tim and asked if they were gonna sue and if they need this GoFundMe and I'd help them.

Sergio Martinez

Okay.

They said, oh no, we have another option. Oh, and that's when they started—

CRAIG

grab those real quick.

That's when they started to put those commercials together.

CRAIG

Oh my gosh.

Well, so you're— brilliant marketing. Genius marketing.

CRAIG

So you're gonna, you're gonna have to help me because I know a little bit about this, but I don't have TV. And so you're talking to me about the commercials and all that kind of stuff. So I know a little bit about the stuff that Greg Abbott's been doing, but like, educate me, please.

It's— they just ended the session. They ended the session. The THC ban did not pass. Greg Abbott said yesterday, I heard from Austin yesterday, that possibly he may call a 3rd session. Oh, wow. For this THC bill.

Tamela Jennings

Okay.

Because there's so much money involved.

Tamela Jennings

Yeah.

It's— yeah, there's a lot of money. The thing is that we're hoping for, this is— and praying for, is that if If Trump decriminalizes cannabis from a federal level, then if Abbott bans it, he's going to look like an idiot.

Deanna

Hmm.

CRAIG

Because it's going to be— it's going to override federal.

And so if he passes this bill, it may come back on Abbott. I gotcha. That's kind of— we're hoping as of last Thursday, we thought This was killed and done, and we thought we were good for another two years until Abbott came on on yesterday and did a press conference and said, "Don't be surprised if he calls a third session." Yeah, I mean, I even saw some people on social media this morning talk like taking Abbott to task, saying like, "Well, we know that it causes mental disorders, and we know that it does this," and ba ba ba ba ba.

CRAIG

And I'm like, "Do we?

Do we know we don't? Do we know that?" And the the falsehoods that Patrick was spewing and I could tell you as an example, I have a 420 milligram edible. Okay. It tests out exactly the way it should test at point under 3% in Texas. That's our maximum.

CRAIG

Sure.

But we advise people, don't eat the whole thing all at once.

Deanna

Sure.

You know, I mean, so We had a customer whose dog ate the whole thing. Oh geez. We do not advise giving your dogs THC. Don't do it, okay? But she called and she said, Catherine, is my dog gonna die? And she said, you know, according to Patrick, my dog's gonna die.

CRAIG

Right, yeah, yeah, yeah.

And I said, no, your dog's not gonna die. He's gonna be a little groggy and a little messed up for a couple of days, but he's not gonna die, I promise you. And but that's what's happening out there. There, there, this fear of the unknown.

Tamela Jennings

Yeah.

People that have never tried cannabis, there's, there's millions of people that depend upon it too for a daily basis, right, to get through their pain, their anxiety, their everything, right?

CRAIG

So wasn't it like— okay, so like there was the famous film Reefer Madness. Reefer Madness.

That is exactly what we thought about what Patrick was doing.

Tamela Jennings

Yeah.

CRAIG

And like, wasn't it like, okay, we're all gonna die if we take this? Look, I, I'll just put this out there. I have never smoked anything ever in my life. I am— I'm not a drug user, but I have zero problem with this because, like, it just seems like such an obvious thing to be like, okay, yeah, some people are allergic to peaches and it will cause problems for you, right? I mean, some people—

Deanna

Peanuts even.

CRAIG

Peanuts, right? Like, are we going to ban peanuts? I mean, like, peanuts seems to be a really bad one.

Very common allergic reaction.

CRAIG

That can kill people. Actually kill people, you know? But like, but this one, like, I read up some of the history, like the Reefer Madness one, and that was like backed by like a guy that owned a newspaper business and he was concerned concerned about hemp being used as a paper replacement. And it's like, it's just like the rabbit hole is just so deep on like villainizing this thing.

And it goes back so far.

CRAIG

Right.

That's— if you want a good laugh, watch Reefer Madness. Watch Reefer Madness.

CRAIG

I even like the, uh, the spoof on it from That '70s Show that they did, which was hilarious.

Mickey Wells

Yes.

CRAIG

So funny.

Mickey Wells

Yes.

CRAIG

So, but like, I mean, just, I mean, just case in point, like my, my grandmother before she passed away was, was using cannabis for her joints.

Oh yeah, absolutely.

CRAIG

I mean, she wasn't smoking it or anything.

She had cream. I have a lot of customers that are older than 65 and 60.

CRAIG

Yeah, 80.

And I have one lady that says, you mean I can lick this lollipop and get high? And I said, yes ma'am, you can. And she said, during the day? And I said, yes sweetie, you're retired, you can lick it.

CRAIG

Do what you want.

Lick yourself to happiness, sweetheart.

Tamela Jennings

Yeah.

CRAIG

Yeah, to me it seems like we ought to be treating it a lot like alcohol.

Well, and, and I have been— I've had my company for about 9, almost 10 years now. October will be 10 years. I found CBD for my sciatic nerve. Somebody handed me a gummy and I said, yeah, right, this is gonna do nothing for me, whatever.

Mickey Wells

Right.

30 minutes later, I had no pain. And I'm like, I've been eating ibuprofen for for 20 years for this sciatic nerve pain.

CRAIG

Yeah, which is wonderful for your liver.

Yeah, exactly. So I found that, and it worked for me, and so I set out to find an all-natural product. My daughter said, Mom, that gummy had a bunch of crap in it, you know, right, artificial crap. So I've set out to find an all-natural gummy. Well, I found a company out of Colorado Springs. I went out there, spent 3 or 4 days. It was kind of like Katherine went to college. They educated me. They took me down to their grow farms, which were in La Junta, which were Like, I walked in and it was as big as this facility. It was an old Walmart. I'm like, dang, this is the best Walmart I've ever been in, full of

plants and everything. But, and then they took me down to the farms and they were practicing all-natural farming. And I, I left there and I was driving back to the Denver airport and I said, if I don't do this, I'm gonna be kicking myself. I took money out of my 401 and Life's Balance was born and I have never looked back.

CRAIG

That's awesome.

I quit my corporate job a year, a year into my company. And never looked back.

CRAIG

What were you doing before?

I was corporate America. I sat on boards of directors.

Tamela Jennings

Oh, really?

I was on the Women in Cable Telecommunications Board of Directors.

CRAIG

Oh, wow.

I used to run cable all across this country. And now, now Life's Balance was born. But we have dog treats.

CRAIG

Okay, and those are fabulous for joints and things like that?

Joints. And that's my dog.

CRAIG

Oh, that's your dog?

Okay. That's my dog Smokey. I have a CBD company and my dog's name is Smokey.

CRAIG

Oh, that's a—

So we have chill pills for dogs. We have wonderful pain cream for people.

CRAIG

Okay.

We have a whole set of CBD only, no THC products.

CRAIG

Okay.

When I started the company, it was CBD only. I mean, we didn't have the hemp law.

CRAIG

Okay.

The hemp law came into effect a few years into legislation, said, uh-oh, we didn't make this illegal, right? And we thought we should. Well, you can't change legislation in the middle of a legislative year. So it was their screw-up. The loophole was their screw-up. So they decided to come back and fix it. Well, they came back to fix it with a ban.

CRAIG

Okay.

And then they're gonna wipe out a complete industry, 8,000 people in this industry.

CRAIG

That's crazy.

With a, with a stroke of a pen. So regulation, I am for regulation, all for regulation. Regulate, regulate, regulate. That will get the crap off the streets because there's a lot of crap out there.

CRAIG

Right.

Don't buy your CBD from a convenience store in a gas station.

CRAIG

Yeah, no, that's—

Um, not all hemp is created equal. There's, there's good, there's bad. You got to know where your products come from, know what you're putting into your body, and buy from a reputable company. You know, um, like I said, regulation is good, banning is insanity. You can't ban a complete industry. You know, alcohol doesn't— isn't good for everybody, but are you going to ban it?

CRAIG

No, they're not. No, they're not.

No, there's too much money in it.

CRAIG

Yeah. So, I mean, like, I want to— I want to go back because you were talking about Trump doing something. Is he talking about moving it off Schedule 1?

Yes.

CRAIG

Really?

Tamela Jennings

Yes.

CRAIG

What's he— has he made any sort of indication of, like, where he wants to put it?

Schedule 3.

CRAIG

Schedule 3. Okay.

Jennifer Hayward

That makes more sense.

He wants to move it from 1 to 3 because 3 makes it medical use.

CRAIG

Yeah.

But you know what else that opens up? Let me open up this can of worms. Opens up for pharmaceuticals to come right on in.

CRAIG

Yeah, big money.

Here comes the big pharmaceuticals if it's a Schedule 3.

CRAIG

Yep.

But that's what he wants.

CRAIG

I mean, that is the compromise though. I mean, like, I think, I think people are gonna have to— it's right now, it's like the devil you know.

Yes.

CRAIG

You know, but like, do you want the devil you don't?

Tamela Jennings

I don't know.

Anybody out there that doesn't know somebody that's using some sort of cannabis in some way, shape, form, or fashion. Their mother, their brother, their sister, their grandpa, their grandma. You know, somebody— their dogs. Somebody's using some form of it. You know, because it's good for your body.

CRAIG

Well, because like there's— you can get like a medical release for it right now, right?

Yes.

CRAIG

Somebody was telling me there's a problem with doing that though. It puts you on like a list. I want to say— don't quote me on this or anything, but I think I remember it being like it'll put you on a list where it makes it more difficult to like buy a firearm.

Or— I'm sure that would not surprise me.

CRAIG

Because you're using a— you're using a medical substance that, in their opinion, debilitates you on a—

Yes, I could. I could see that.

CRAIG

Also, like, put you on a list.

I don't agree with it, but I could see it.

CRAIG

I don't agree with it either. But I think it puts you on like lists like that where it makes it more difficult to get like a commercial driver's license for like a semi or something.

I'm glad I just got my, my, my carry license.

CRAIG

Oh, did you?

I just applied for my carry license.

Sergio Martinez

Yes.

CRAIG

So, but I think that only applies to people with like the medical card. Right. But I—

well, and I understand that the passage, the legislation passage this session where they expanded the Compassionate Use Act.

CRAIG

Right.

Which opened it up to different other ailments and diseases and that kind of thing.

CRAIG

Yeah.

So it opened it up a bit. It eliminated vapes completely. There's no more vapes. illegal. I had to take them off my website.

CRAIG

I had to— oh really?

Yeah. If you see a smoke shop selling vapes, they're illegally doing it. Yeah, breaking the law. And that is the point of that a lot is—

CRAIG

Are you talking about vapes specifically for like THC?

Okay, CBD vapes.

CRAIG

But like regular, like—

I think nicotine vapes are in that too.

CRAIG

Oh, they got wrapped up in that as well?

Regulated by the TABC. But they're wanting hemp to be regulated by the TABC too. That's part of what Patrick wants, is if there's gonna be regulation, they want it to be regulated through TABC.

CRAIG

I think that's where most people are gonna feel comfortable with it anyway.

Well, alcohol is regulated that way.

CRAIG

Yeah, and like nobody has any trouble getting that.

Jennifer Hayward

Right.

CRAIG

I mean, except for on Sundays, which I still don't understand that one.

There's so many things. I agree with regulation. I don't agree with banning. I know so many people in the industry that just have had trouble staying alive because of COVID Yeah. Luckily, I've been around a long time and I sell really good products and I have a good client base.

CRAIG

Yeah.

Come see us at the Home and Garden Show. Montgomery Home and Garden Show.

CRAIG

Where's your booth? Is it—

We're in the very corner.

CRAIG

On the— okay, opposite corner of where we're at.

So when you're— exact opposite corner from where we are.

Tamela Jennings

Awesome.

Come on by, get some samples.

CRAIG

What are you guys giving out as samples?

We have doggy treat samples for your puppy dog.

Deanna

Okay.

We have pain cream samples for your joints.

CRAIG

Okay.

For people. And then we have some regular CBD gummies.

Deanna

Oh, awesome.

For people.

CRAIG

Not like this giant one you have right here. That is not the proper dosage.

This is our friend Carlos. Carlos and Charlie. No, lifesbalancecbd.com. Come see us. We'll get you great show prices today. And thanks for having me.

CRAIG

Of course. Yeah. And you guys are on social media and all that kind of stuff? We are.

Awesome. lifesbalancecbd.com.

CRAIG

Thank you so much for sitting down. Really, really good to meet you.

Mickey Wells

Thanks, man.

CRAIG

Oh, thank you.

No, I'm—

CRAIG

oh, no, no.

You told me you don't do that, but I would have left you a lollipop.

CRAIG

I can give it away if you want me to. I'll even give you credit.

Give me creds.

CRAIG

Oh yeah, somebody will want it. All right, you have a good one.

You bet. All right guys, that was good.

CRAIG

What you, what you needed to know about all the CBD stuff happening right now. There you go, you're up to date with what's happening in Texas, and you know about the legislative stuff, and you know about the products that are gonna be available coming up real quick. So, oh, there you go, winner. I see what happened. I did. I did. Oh, come on in.

You're already ready?

CRAIG

Yes, ma'am.

Mickey Wells

Okay.

CRAIG

I'm always ready.

Tamela Jennings

All right. You want to have to walk me through this?

CRAIG

It just just grab that and so you can hear me.

Tamela Jennings

All right.

CRAIG

And hear yourself. Kind of the rule is if you can hear you, they can hear you.

All right.

CRAIG

So what we've never met before, so let me know. Who you are and what you do.

Tamela Jennings

My name is Tamela Jennings Flynn.

Okay.

Tamela Jennings

And I am the past commander for Tomball American Legion Post 127.

CRAIG

Okay.

Tamela Jennings

And we're here today to raise awareness about the American Legion and also a little bit of fundraising.

Sergio Martinez

Okay.

Tamela Jennings

Just hang out out here in Conroe.

CRAIG

I'm immediately curious because I know zero about the American Legion. Please educate me. Like, I want to know all about it. And Tamela?

Tamela Jennings

Yes. Okay.

CRAIG

I'm Craig, by the way.

Jennifer Hayward

Nice to meet you.

CRAIG

Good to meet you, too.

Tamela Jennings

So the American Legion is a veteran service organization.

CRAIG

Okay.

Tamela Jennings

That was chartered by Congress in 1919. So we've been around for over 100 years. We are the largest veteran service organization, and the point of the American Legion is to basically bring the issues and awareness of what veterans face back to Congress so that we can bring our issues forward in our government.

CRAIG

basically.

Tamela Jennings

But our biggest purpose is also to serve the needs of our veterans.

Okay.

Tamela Jennings

So we have 4 pillars of service. Our first pillar of service is always our veterans and our active duty military for rehabilitation and service. And our second pillar of service is our children and youth. So we have different things that we do for children and youth that include like American Legion Baseball, which I'm sure you may have heard of. Um, we also do— we support Scouting, things like that.

CRAIG

So are these— is this for like children who are the children of veterans?

Tamela Jennings

No, for all children.

CRAIG

For all children. Okay, I got you.

Tamela Jennings

Okay. So our 3rd pillar of service is national security, which in Tomball and probably in Conroe too is basically more about flood relief efforts, supporting our local firefighters and our police officers and EMTs and that kind of thing. Yeah. And then our 4th pillar of service is Americanism. And so we have scholarship programs for kids to talk about our Constitution.

CRAIG

Okay.

Tamela Jennings

We also march in parades, we do flag retirement ceremonies, we do funerals, unfortunately. So we do a lot of things to be actively involved in our community.

Mickey Wells

Yeah.

Tamela Jennings

And because it's a nonprofit, then we also can get active in our community. And if there's a program or something that we want to develop in our community that's unique to our community, we can do that too.

CRAIG

Right. Is there something like unique that you guys are doing here? You're in Tomball, or—

Tamela Jennings

We're in Tomball.

CRAIG

Okay.

Tamela Jennings

There is a Conroe post as well, but we just happen to be out here today.

CRAIG

Sure. Yeah, why not?

Tamela Jennings

So in Tomball, we do a lot of things. So we're lucky enough in Tomball to have a veterans clinic in Tomball through the VA system.

CRAIG

Okay.

Tamela Jennings

And so we may support them in that way. We may do like lunches or we may do coffee service there or something like that. We also raise funds and support Tunnels to Towers, which is for homeless veterans.

Okay.

Tamela Jennings

We donate to homeless shelters in Houston. A lot of our outreach is for the Tomball area.

CRAIG

Sure.

Tamela Jennings

But we can support all over the—

CRAIG

Yeah, okay, I got you.

Tamela Jennings

So recently we actually raised money for the flood victims of Kerrville?

CRAIG

Yeah.

Tamela Jennings

So we in Tomball, we're lucky enough that we have all 4 of the branches. I want to call them branches, but I mean part of the family, so to speak. So we have the American Legion, we have the American Legion Auxiliary, which is for the spouses of our veterans and for daughters and granddaughters as well. We have the Sons of the American Legion, which is for the sons, obviously, of our veterans. And then we also have an American Legion Riders program out in Tompall. So if you're a motorcycle enthusiast and you happen to be a part of our family, then you can join that too.

CRAIG

Interesting. So I'll tell you, we just— we actually just went to the Kerrville area because we helped raise some money here on the show and the church that my wife works for. We ended up sending like somewhere in the neighborhood like $70,000 over there for that. And then we just went over and visited with the organization that we were making sure the money got to the right places. And one of the interesting things that they told us is like, look, stop sending money, stop sending water, stop sending Gatorade. And we're like, what's going on? They're like, look, this isn't like Katrina or any of these other ones in Houston or Louisiana where lots of people lost their homes. They're like, it's tragic,

CRAIG

it's awful, but like the people that lost their homes, they're fine.

They're fine.

CRAIG

They're funded. Like, and, you know, and we've got all the money we need. And like, all these organizations are now having to like rent warehouses to store all the water and Gatorade that people have done. Like, we went over and above to help these people. And it's not to say that we don't need to help them. The thing that they're struggling with right now is they're still doing search and rescue, you know, still searching for people buried underneath the debris. And so that's, that's the people that need the support. They don't need water. They don't need Gatorade, all that kind of stuff. They just need the people They need those people who are working for those organizations to be supported to get out there. And like, and so, you know, I'm still seeing

CRAIG

organizations like send money to Kerrville. I'm like, just slow your roll. It's just that's not what they need right now. Like the people that lost their homes, that's a small set of people. And like right now we just, we just got to find bodies, which is, which is so sad.

Jennifer Hayward

Yes.

CRAIG

That's, that's the part. And I think that's the part that really like revved everybody up is it was kids. that we were having to deal with with that. So, I mean, like, which I know is probably, you know, close to y'all's heart and your organization because you guys are trying to serve kids. And like, anytime something like that happens where it's tragic with kids, it's the worst.

Tamela Jennings

It is. So, so one of the reasons we, we did a charity ride just recently, the riders did, and they were raising money to pay for funerals and things like that. Yeah, but you're right, the organizations have reached out and said don't send money. Yeah, you know, support the the Red Cross and support those things that you should support. But the amazing thing about living in Texas is the just amazing support that we get.

Yep.

Tamela Jennings

As veterans, Texas is amazing to support veterans. And anytime there's any kind of disaster relief efforts, like, people step up. Yeah, it's one of the great things about living here, I think.

CRAIG

Well, as much as you guys are involved with veteran issues, where do you see us, like, as a state kind of falling short or behind, or maybe not, you know, where we can, where we can actually improve? Like, where are we, you know, like, I love Texas. I think we do a lot of stuff really, really great. Obviously, there's always room for improvement.

Always.

CRAIG

So, like, what can we do to improve?

Tamela Jennings

I think this is true for all states, not just Texas, but specifically rural areas struggle to meet the needs of veterans a lot of times.

CRAIG

Okay.

Tamela Jennings

People in rural areas do support veterans, don't get me wrong. It's just the infrastructure is not there. Like I said, in Tomball, we're lucky we have a VA clinic, but the further out you go, the less likely that becomes true. Also, one of the things is that Texas happens to be— I'm going to touch on a subject here— Texas happens to be one of the top states for women veterans.

CRAIG

Oh, okay.

Tamela Jennings

So that awareness This is something that we are building and that we're working on. And I think that infrastructure also needs to be built up more out in rural areas and in other states too.

CRAIG

Why is Texas so good for veteran women?

Tamela Jennings

Part of it is just we're a big state. Part of it, you know, we're just a big state. California and Texas— thank you. California and Texas are the 2 biggest states, I think, for this. It's just, we draw a lot of veterans. We have a good infrastructure. We have VA clinics, we have VA hospitals, and we have the bigger VA hospitals here. So the DeBakey in Houston is one of the bigger ones. And so, and they actually have a women veterans segment there.

Sergio Martinez

Oh wow.

Tamela Jennings

They have a whole part for that. But the further out you get, the less likely that becomes true.

CRAIG

So is that, is VA funding done state by state based off the number of veterans in the state? Is that how that works?

Tamela Jennings

Kind of, yes.

CRAIG

Kind of? Because I'm wondering if, like, you know, because Texas has so many and because California has so many, if it's like, okay, well, now they have more funding, kind of like the way you have, like, more representatives in Congress.

Tamela Jennings

Well, you're serving more veterans in that area, so that makes sense. And it's true in rural areas. Like, if you only have a handful of veterans, say, in one county, most of your funding is not going to go to that county. And that's just facts of the matter.

CRAIG

I mean, is it— with rural stuff, to me it would make sense to open funding to private doctors rather than, you know, having these veterans have to go like, you know, 2 hours into Dallas or whatever to go see a VA specialist or something like that. Is that something that's not like currently available, like where private physicians can actually accept VA money, I guess is the way I'm asking it? Or do you even know?

Tamela Jennings

I don't know 100%. I know that TRICARE does allow some of that. And I'm pretty sure that the VA also has some kind of relationship or relationships like that too as well.

CRAIG

But it makes sense to me. I mean, like, rather than having to like go build a hospital in a rural town—

Tamela Jennings

Here's the problem. Here's the problem when you go into private physicians clinics and things like that, is that a lot of the issues that veterans face, not just women but all veterans, are unique to veterans. So when you have—

CRAIG

You mean like the kinds of injuries that they have, the kind of mental Care that they need, those kinds of things?

Tamela Jennings

Yes, and also the effect cumulatively over time. So someone who spent 20 years in is gonna have some wear and tear, we'll call it that, that somebody on the outside may not have had just because of the type of jobs that they held. And so you have situations where doctors that maybe are in the public sphere don't always understand how cumulative those effects can be. So we kind of make jokes in the Legion a little bit about how every veteran has knee problems and back problems.

Sergio Martinez

Yeah?

Tamela Jennings

Because of just the work that you do, you know, marching around in boots, whatever. And so a regular physician, of course, knows to look for those kinds of things, but they may not understand the cumulative effect it may have on the joints over time. And it's just something that when you're in the VA system that they are just more aware of and more able to work with.

CRAIG

Hmm, this is all interesting.

Tamela Jennings

I love this.

CRAIG

It's cool. I'm happy to learn about it because I've never just had somebody to talk to and tell me about it. I mean, how do you— is there any requirement to be involved with you guys? I mean—

Tamela Jennings

So in order to be a member of the American Legion, you have to be a veteran.

Jennifer Hayward

Okay.

Tamela Jennings

You have to have served in one of the branches of service.

CRAIG

Where'd you serve?

Tamela Jennings

I was a US Navy mine man.

CRAIG

Okay.

Tamela Jennings

And so I, I actually didn't ever go anywhere except the United States. So I was here stateside in Virginia and in South Carolina.

CRAIG

Okay.

Tamela Jennings

So, um, but anyway, in order to be in the American Legion, you have to be a veteran in one of the services, and you have to have had, um, something besides a dishonorable discharge. So you had to have honorably served. Yep.

Mickey Wells

Okay.

Tamela Jennings

We don't have specific timelines, so if for example, you joined and you were in boot camp and you were trying to serve and for whatever reason got a medical discharge.

Yeah.

Tamela Jennings

You could still join the American Legion.

CRAIG

Okay.

Tamela Jennings

Because we recognize that the, the heart was there, the want to serve the United States was there, and maybe just for whatever reason weren't able to complete that length of service.

CRAIG

God didn't bless you with the knees you needed. Exactly.

Tamela Jennings

But I mean, we have guys that have served for 20 years served in battle overseas, who served on board ship during wartime. And then we have guys or women like me who, you know, served at a period of time when things were a little bit more calm, a little bit more quiet. Right. Your value of your service is still there.

CRAIG

That's awesome. Well, thank you for your service. Really good to meet you. And is there a way or a website or Facebook group or anything like that where people can—

Tamela Jennings

Legion.org.

CRAIG

Legion.org.

Tamela Jennings

There you go. No matter where you are in the world, if you go to Legion You can find a post, you can find out more information, and you can join.

CRAIG

Awesome. Tamela, thank you so much for sitting down.

Tamela Jennings

Thank you. So it's nice to meet you.

CRAIG

Really good to meet you too. All right guys, there you go. We are getting it. We're getting the, the exotic guests this time, guys. This is, this is awesome. Learning about American Legion, learning about CBD. Um, we got it going on. Let me thank our, uh, our sponsors again. Lone Star Appliance Repair, Get your appliances fixed, get them back up running just like new. 936-647-2364. Also, big thank you to True Texas Solar and Roofing. You can give them a call at 936-286-8325. All right, you want to grab these? Helps you hear.

Sergio Martinez

Okay.

CRAIG

And if, if you can hear you, they can hear you.

Sergio Martinez

Okay. Yeah, absolutely.

CRAIG

Awesome. Who are you?

Sergio Martinez

Hey, my name is Sergio Martinez. I'm the owner of Sergio Landscaping and Design.

CRAIG

Oh, awesome.

Sergio Martinez

Yes, sir.

CRAIG

What kind of landscaping do you guys do?

Sergio Martinez

Well, we do all commercial, residential.

CRAIG

Scoot up just a little bit.

Sergio Martinez

We do commercial, residential landscaping.

CRAIG

Okay. Is it like installations, maintenance?

Sergio Martinez

We do all of both. We're a complete landscaping company. We do land maintenance, landscaping design, irrigation system repair and design. We're a licensed irrigator, licensed designer, and licensed horticulturist.

CRAIG

Man, getting the irrigation side right is tough.

Sergio Martinez

It is, especially during the summer months, especially whenever, like in the city of Conroe, we have a lot of water conservation that comes along, so you only have certain days that you can water your lawn.

CRAIG

Yeah, well, not only that, I mean, just like the installation and design of those systems is so crucial. I'm in the pest control business, and I have to tell people all the time, like, look, your Your sprinkler was installed wrong, it's spraying water into your house and making— causing problems, bringing bugs in, causing termites, all this kind of stuff. And people just don't know because they don't want to pay attention to it. It's a sprinkler system.

Sergio Martinez

Well, not necessarily. A lot of people, they're not aware of it because irrigation system normally comes during the early time in the morning, 3 or 4 o'clock in the morning, you're dead asleep, so you're not paying attention. Not unless your lawn care guy comes along and say to the homeowner, hey, by the way, you have a broken head for the last 3 months.

CRAIG

Yeah, it's been dumping water over here. Exactly.

Sergio Martinez

So it's a great idea for us to come over at least quarterly just to run around, check it out, do the adjustments that we got to do.

CRAIG

Yeah, well, and there's so many like new advancements in the technology with that now. I mean, all the different zones that you can put in, all the controls. I mean, most people can kind of look at their water usage through their phone on their sprinkler system.

Sergio Martinez

Yes.

CRAIG

It's incredible what you can do.

Sergio Martinez

Yeah, I mean, nowadays technology has come a long, you know, long ways. We do— we actually have water flow sensors, and we got moisture sensors that we can put on the ground and the certain areas that you can detect what areas are dry on your lawn or what areas are too wet. Yeah, so we got rain sensors that will cut off your irrigation system during the storm, and it will take between 24 to 48 hours before the contacts dried out and reset itself.

CRAIG

Yeah, I mean, that kind of stuff's important for guys like me too, because like a lot of times we're putting out like ant bait and we have to tell the customer, like, look, we need you to turn the sprinklers off for 48 hours. And like, if it's like some dial or something, like, they don't know what they're doing.

Sergio Martinez

Exactly.

CRAIG

They'll just tell us yes and ignore us. But if they can do it on their phone, like, hey, turn it off for 48 hours, that's so convenient.

Sergio Martinez

Absolutely. Well, I'm I got about 15 years experience on the irrigation industry. In fact, I sit on the board with the TECQ Advisory Council.

CRAIG

Okay.

Sergio Martinez

So I was awarded and I'm gonna be part of it for 6 years.

Tamela Jennings

Okay.

Sergio Martinez

So I know a little bit of water.

CRAIG

A little bit.

Sergio Martinez

A little bit of water. I was the president of the Gulf Coast Houston Irrigation Association also.

CRAIG

Okay.

Sergio Martinez

For a few years. So I got my hands Sweat here and there. Yes, sir.

CRAIG

Do we— I mean, like, I know one of the things that people are starting to talk more about is the efficiency of the use of the water, you know, and making sure that, like, not overspraying, not, you know, wasting the water. Because, I mean, like, water usage is going to become a more and more expensive proposition for homeowners. I mean, like, what are some of the things that you guys are looking at to minimize that for homeowners so they can still maintain their lawns, maintain their gardens, but not use maybe as much water?

Sergio Martinez

Well, believe it or not, whenever we decide the irrigation system, you know, there are all different brands out there, but whenever we design them, we make sure we have the proper water coverage, the proper water precipitation rate for the certain areas. We install the irrigation system, we put them on the ground, give it to the homeowner. Well, a couple years down the road, he has an issue. Well, my lawn care guy knows how to do irrigation systems. So he goes up there, you know, replace the head or the nozzle, whatever it is, but he puts whatever's in the truck, not what's in— it's supposed to be designed with.

CRAIG

Right.

Sergio Martinez

So that's where you start losing your precipitation rate. That's where the areas where you have drier or wetter areas.

CRAIG

Yeah.

Sergio Martinez

Each nozzle is set up for a certain distance and for certain precipitation rate. Different brands They had different systems and different precipitation rates. So it's very important to stay with the design that it was built to keep it consistent.

CRAIG

I mean, how much, how much work do you guys have to do on the back end before you put a system in?

Sergio Martinez

Well, I do most of the designs, right? So I'm pretty experienced. I work with different brands. Some of the homeowners say, hey, you know what, I may have a Hunter all my life. I want a Hunter system. Some say, you know, I want a Rain Bird. You know, there's all different brands.

CRAIG

Right.

Sergio Martinez

So when I come along my computer, you know, I know what areas that I need to water more and what's less. One thing we're really trying to encourage is not to water the grass and the plants at the same time, because during the summer months, one or the other ones are going to require more water than the other.

Yeah.

Sergio Martinez

So we try to separate the systems. You know, the grass is going to water just the grass, and the landscaping is It's going to be just doing the flower cutting zone.

CRAIG

Yeah, so like those, and those are going to be like your different zones that you have.

Sergio Martinez

Exactly, we do different zones.

CRAIG

So, but like, are you having to do like soil tests, look at grass type? I mean, what are the different—

Sergio Martinez

We actually do a little bit of background information. We do look at the soil, make sure if it's clay, sandy, loam, right? So we know how much water to put in there. We also look at the fact of if it's a lot of shade on that section.

Tamela Jennings

Yeah.

Sergio Martinez

Or it's full sun. So if you got a lot of shade, so there is different nozzles that we can put in there that actually help with the water conservation.

Tamela Jennings

Okay.

Sergio Martinez

So we tailor or custom design each irrigation system according to you.

CRAIG

Yeah, that's awesome.

Sergio Martinez

Unfortunately, the homeowner looks at the bottom line.

CRAIG

The price. Yep, that's what— that's why I was asking.

Sergio Martinez

Not how it was designed.

CRAIG

And that was, that was going to be my next thing is like, I imagine the way that you guys are doing it is not the cheapest.

Sergio Martinez

Absolutely.

CRAIG

And so like, what are the questions that homeowners should be asking of irrigation people to make sure that they're getting the right kind of design and the right system for their home that's not overwatering or doing all the things that we don't want it to do?

Sergio Martinez

Well, the first question you gotta ask, are you a licensed irrigator?

Jennifer Hayward

Sure.

Sergio Martinez

That's the first question because I know there's a lot of people that are like, yeah, I'm I'm an irrigator. I've worked so many years for an irrigation system. Yeah, one thing is they give you the design, you put it on the ground versus sitting down and actually designing it. So first thing you could ask, are you a licensed irrigator? How long you been in business? What kind of warranty I'm going to have with my new irrigation system installed? According to the state of Texas, you require at least 2 years warranty.

CRAIG

Oh really?

Sergio Martinez

Yes, sir.

CRAIG

Oh, that's awesome.

Sergio Martinez

Also, the third question is, do you have insurance?

CRAIG

Yeah, that's a good one.

Sergio Martinez

Are you insured? Something that a lot of people don't know, but unfortunately a lot of small companies run the business out of their cell phones. So 2 years later, whenever you want to call in and say, hey, I had a problem, guess what? They changed the name of the company, they changed the phone number, and so on. So, you know, just do a little background on the company you're going to be hiring. We've been in business for 22 years. I've been in the same location for the last 18 years.

CRAIG

That's awesome.

Sergio Martinez

So we do have an office, 40 employees, engineers. I got 2 engineers in my office that actually work full-time. And so we're a one-stop shop.

CRAIG

Awesome. Well, if people want to get a hold of you, how do they do it?

Sergio Martinez

Well, actually you can go through our website, Sergio'sLandscaping.com, or you can call our office number, 936-788-1211.

CRAIG

Fantastic. Can people find you on Facebook or anything like that?

Sergio Martinez

They can find us on Facebook, Instagram, you know, the website. And we're part of the Conroe Chamber, the Huntsville Chamber, The Woodlands Chamber, the Katy Chamber, the Fulshear Chamber. So yeah, so we cover a pretty broad area on the North Houston.

CRAIG

Very cool. Well, dude, it's really good to meet you.

Sergio Martinez

Hey, man.

CRAIG

Enjoy the education.

Mickey Wells

Oh, thank you. All right.

CRAIG

Have fun at this, this event. Do you have a booth nearby?

Sergio Martinez

Yeah, it's right, right out there.

Tamela Jennings

Okay.

Sergio Martinez

Yeah, come over and see me.

CRAIG

Oh, absolutely.

Sergio Martinez

Thank you, sir.

CRAIG

No, thank you. All right, guys, we are carrying on with the show. Hopefully you learned something about irrigation, the right questions that you need to be asking when you're interviewing these guys to install your systems. Come on. Yeah, come on.

Jennifer Hayward

Hi, how are you?

CRAIG

Good. How are you doing?

Jennifer Hayward

Good. I'm Jennifer Hayward.

CRAIG

Jennifer. Good to meet you, Jennifer.

Jennifer Hayward

Nice to meet you.

CRAIG

So you want to grab those?

Deanna

Aggie?

Mickey Wells

Is that Aggie ring?

CRAIG

It is.

Jennifer Hayward

What class are you?

CRAIG

'03.

Jennifer Hayward

'96.

CRAIG

'96.

Deanna

Just a little bit older.

CRAIG

Not— listen, compared to the— I'm watching some of the cadets come in right now and it's like class of '29 and I'm like, oh yeah, this is—

Sergio Martinez

I'm old.

CRAIG

I'm old.

Jennifer Hayward

Hey, I just told you I was '96.

CRAIG

I'm old. No, no, no, no, no. It's— so we're trying to think, were any of my guys '96? I think, I think my seniors were '97. I think that's right. Yeah, because my first, my first year there was '99.

Sergio Martinez

Okay.

CRAIG

Yeah, yeah.

Jennifer Hayward

So, so, I mean, College Station has just changed so much. It's crazy.

CRAIG

Oh yeah. So my whole family's from there. Um, like, we have our family reunions in Welborn, if you know.

Tamela Jennings

Oh, okay.

Jennifer Hayward

Yeah. Yep.

CRAIG

So like most of West Campus is like my ancestors went dove hunting out there with, you know.

Jennifer Hayward

So it's completely unrecognizable at this point.

CRAIG

Oh yeah, yeah, yeah, yeah. No, like we're firmly established in that community. We love it out there. Why'd you go there?

Jennifer Hayward

I, you know, it's funny. I was dating a guy my senior year in high school who was all about the Corps. Like, okay, do or die. That's what he was doing. And I was supposed to go to Baylor. I had a roommate. I had— he's like, just visit. Just go visit one time. I was not there 15 minutes and I was like, this is where I'm going.

CRAIG

I'm going here. My daughter felt the same way. Like, she's, she's 16 right now. And she went to her first, like, without me, went to her first football game last year with a, with a young adult from our church. And she came back home and she's like, that's where I want to go.

Sergio Martinez

That's—

CRAIG

it just feels like home. And I was like, I know, I don't know what it is about it.

Jennifer Hayward

Sadly, I don't have any Aggies in my family. My kids, they both ended up deciding they wanted to go the athletics route in college and not big enough to play at A&M. So they're actually both at Hillsdale College in Michigan.

Oh, wow.

CRAIG

Cool.

Mickey Wells

Yeah.

CRAIG

Look, I never pressure any of my kids about going to school at A&M. I mean, like, it's like, look, I don't even pressure them about going to school, honestly. It's like, right, right.

Yeah.

Jennifer Hayward

You got to figure that out for yourself.

CRAIG

Yeah, it's like, well, because I tell them like, look what I do, like in our businesses, like that's not what I went to school for.

Jennifer Hayward

I think most people—

CRAIG

Yeah, I got a history degree from A&M. It's like, no, I'm running businesses.

Like, this is—

CRAIG

none of that prepared me for this, right? You know? And then I did graduate work, which I'm not doing any of that either. So it's like, I, I, I kind of tell them like, look, why don't you spend like 2 years going on like an adventure? Like, honestly, like, go, go do something that you're going to learn a skill, that you're going to have a story to tell, that you like, because you're stupid.

Jennifer Hayward

You're 18. Something that you can do now that'll be much more difficult to do it later on in life.

CRAIG

Yeah, I actually was telling my wife that, uh, a couple months ago. I was like, man, I wish I had not gone to college when I was 18. And she's like, why? And I was like, because me now knows to tell Craig, you should go cowboy on a ranch in Montana for a couple years. And she's like, why? And I was like, because there's zero chance I can do that now. Yeah, like I would fall and I would die. I was just like, I'd be broken for the rest of my life. I'd go do it if I had the chance, but like I would die. Yeah, just, just because I'd be having too much fun.

Jennifer Hayward

Right.

CRAIG

But I was like, I can't do that now. I could do it then and I could, I could recover from a broken leg or like whatever, like, you know, but like there's no So anyway, um, what do you do?

Jennifer Hayward

I own a company called The Glass Guru of Conroe.

CRAIG

Okay.

Jennifer Hayward

And we do window and door glass replacements, showers, mirrors, okay, in-glass pet doors, basically any type of glass services you might need.

Tamela Jennings

Okay.

Jennifer Hayward

We do commercial as well, but the majority of our business comes from the residential side.

CRAIG

Oh, awesome. So are you guys actually doing like whole window replacements?

Jennifer Hayward

We can, but our actual specialty is in reglazing, which means you just take out the old window pane that's foggy, the seal's broken, you know, whatever may be broken.

CRAIG

Or maybe somebody shot like a BB gun through it or something like that. Exactly, a baseball, we get a lot of golf balls, we get a lot of those.

Jennifer Hayward

And then we— you can cut that actual part out and just replace it without having to replace the whole entire window.

CRAIG

How does that work with like— aren't there like double-pane glass that have like argon filled with them or something like that?

Jennifer Hayward

Yeah, we take the entire double-pane unit. It's called an insulated glass unit. Take that out. There's some— they're called glazing beads, and they're like the plastic stops that are what helps hold it inside the frame. And we just take those off, we cut it out, and we have the exact same thing rebuilt. The same kind of glass, the same— unless you want to upgrade to a different low-E.

CRAIG

Sure.

Jennifer Hayward

For, you know, efficiency purposes. And then we have it rebuilt, we put it back in. silicone it back in the frame and put the stops back, and you'll never even know we were there.

Deanna

Really?

CRAIG

Is this like a more affordable option than replacing the window? Much more affordable.

Tamela Jennings

Really?

Jennifer Hayward

Yes.

CRAIG

So like, if it— like, I imagine it depends on the size or something like that, but if I just needed to replace like one pane out of like a 4-pane window, what's that gonna run me?

Jennifer Hayward

Around $300.

CRAIG

$300? Okay, that's not bad.

Jennifer Hayward

Yeah.

CRAIG

I mean, compared to like replacing all the windows in my house, that's crazy.

Jennifer Hayward

Like we tell people all the time, if you're happy with your frames, if they're still in good condition, Don't spend that money right now.

CRAIG

Sure.

Jennifer Hayward

Because it's a lot of money.

CRAIG

Yeah, I may actually need you guys to come out. I had the BB gun situation. Well, it was like it hit it and it didn't go through the second pane, but like, and so like now you can't see through the window because it's full of spider webs.

Jennifer Hayward

Yes, so it's a tempered, it's a tempered piece of glass then.

CRAIG

Yeah, and it's like, like, do I want to replace the whole window? That seems like that, that's the struggle in my brain is like, that's my only option now.

Jennifer Hayward

A lot of people don't realize that you don't have to do that. Yeah, no, and that's kind of what attracted us to this model first. This— The Glass Guru has been around for 20 years.

CRAIG

Okay, um, is it a franchise or—

Jennifer Hayward

Yes, it is. Okay, it is a franchise. Um, we've only been in business for about 4 months, but we have hired some installers that have been in the glass business 30-plus years. Okay, we have a shower guy, that's all he does is showers. He's been in the business for 15 years. So my husband and I run the business. Okay, you know, that side of things, but then we hired the experts to do the work for us.

CRAIG

Oh, for sure, yeah. That's cool though. So how did you guys find out about it?

Jennifer Hayward

We actually hired a franchise business coach.

CRAIG

Oh.

Jennifer Hayward

If you even— I didn't know there was such a thing.

CRAIG

Oh yeah, no, I know about that, yeah.

Jennifer Hayward

And we decided pretty quickly—

CRAIG

They kind of help you find the right kind of franchise, the best kind of business?

Jennifer Hayward

Yeah, they kind of talk to you, see what you're looking for, and they kind of match you with, you know, these are some options that kind of fit what you're looking for.

Tamela Jennings

Right.

Jennifer Hayward

We decided to go the franchise route because the built-in technology marketing, that, that's not our specialty.

CRAIG

Sure.

Jennifer Hayward

So we wanted to pay somebody else to do that. And it's a great, it's a great business. They, um, they give you a business coach that I meet with weekly and kind of help you with your— what's going on, what do you need help with. And it's been a great business. You know, we wanted something kind of recession-proof. They did really well during COVID when people are sitting in their houses staring at their walls going, what What do I need to do?

Yeah.

CRAIG

So I need a project.

Tamela Jennings

Yeah.

Jennifer Hayward

So that's how we ended up with this business.

CRAIG

And so 4 months, how's it going?

Jennifer Hayward

It's going great. It's going really, really well.

CRAIG

So I know, I know franchises are typically territorial.

Jennifer Hayward

Yes.

CRAIG

Are you guys like just Montgomery County or?

Jennifer Hayward

We are primarily kind of north of like actual Lake Creek. So kind of north of 1488.

Tamela Jennings

Right.

Jennifer Hayward

We've got Conroe, Willis, Montgomery, all the way up to the south side of Huntsville.

CRAIG

Okay, nice. Okay. And do they have— I mean, do they have opportunities for you guys to expand that?

Or—

Jennifer Hayward

Yes, there are actually on the east side of 45 especially.

CRAIG

Oh, all the way over like Kingwood and stuff?

Sergio Martinez

Okay.

Jennifer Hayward

There's a guy that owns Spring, so he's got The Woodlands and south of there. He's a great guy. So that territory is covered, but there's plenty of room for expansion.

CRAIG

Look, I don't— I think the The franchise market doesn't get enough love. I mean, because if you have— if you've only ever worked for somebody else but you're interested in going into business for yourself, it's a good stepping stone to like get your feet underneath you for the exact reasons that you're talking about. Like, you may not know how to market, you may— I mean, there's— but like franchises can give you a lot of tools to get you up and running super quick.

Jennifer Hayward

For sure.

CRAIG

You know, and give you access to the experience that otherwise you just have to like pain through, right? You know, for sure.

Jennifer Hayward

Yeah, I mean, they're pretty much step by step. Okay, this month you need to focus on this. Like, right, we signed our contract in February and our doors were open mid-June, so we spent all those months prior doing all the things you need to do to establish yourself, get your permits, get your name out there.

CRAIG

So yeah, and I imagine they just, they have it down to a science.

Jennifer Hayward

They do.

CRAIG

Yeah, so I mean, like, I was I came at it from— I'm a second-generation business guy, like, and so I still have the advantage of going back to my folks, being like, this happened, what the hell do I do with this? Like, I've never seen this before. And they're like, oh yeah, we've done that like 5 or 6 times, you know. And like, you have that person to kind of go back to and be like, okay, how did, how did you manage this? How did you deal with this difficult situation? Hey, this paperwork came across my desk, I've never seen this paperwork before, what is this thing? And they're like, oh yeah, I've got that in the file folder.

CRAIG

You know, because back then people kept files. And, you know, like, so, but like, I feel like franchises are kind of like that, where like, it's, you have access to those people that want you to succeed. You know, they have a, they literally have an interest in you succeeding, right? You know, they've invested in you and you've invested in them. That's why I think it's such a great relationship.

Jennifer Hayward

I agree. And, you know, the Glass Guru, man, what you see is what you get. You know, the experience, we wrote that check and we've talked about plenty of people that are like, oh, we write the check and then you're kind of on your own. And yeah, man, the Glass Gurus, they've been everything that we thought they would be. So it's been a great decision.

CRAIG

What were you guys doing before, if you don't mind me asking?

Jennifer Hayward

My son— my husband is in medical device sales.

CRAIG

Okay.

Jennifer Hayward

And I was a teacher. I was fortunate and blessed enough to stay home with my kids.

CRAIG

Awesome.

Jennifer Hayward

And I started subbing again the past few years, like, do I want to get back in? We're newly empty nesters.

CRAIG

Ah, okay. So that's an interesting transition.

Jennifer Hayward

Yes. And we decided, you know what, we want to do something together. And I'm running most of it. He's still kind of on the fence between both jobs, you know, but he's loving this. He's like, man, I got to get an exit strategy for my day job because this is a lot of fun. So that's how we ended up here.

CRAIG

Awesome. Well, okay, so let me ask you this because I think this is— I mean, like, it's the homeowner show and like we talked a little bit about glass, but like with empty nesters, I'm kind of curious Like, are you guys— I imagine— how many kids do you guys have?

Deanna

We have 2.

CRAIG

2 kids. Did you have a pretty good-sized house?

Jennifer Hayward

Yeah, yeah, 3,500 square feet.

CRAIG

Okay, that's a good-sized house. I mean, are you looking at it now going like, this is too much, this is too much house?

Jennifer Hayward

Like, I never go upstairs. I haven't been upstairs since they left. But you know, it's funny because my kids are like, we've, we've talked about it and y'all aren't allowed to move till after we're, you know, out of college. We got to come home here. And I'm like, well, you're not paying the mortgage.

CRAIG

But that's, yeah, that's the struggle, right? It's like they want to come home, they want to visit. It's like, especially if it's like the house they grew up in, that's You can't get rid of that. And I'm like, I'm looking at my wife going like, once the kids are gone, like, do we need all this? Like, yeah, no, we're— because we have 3, and it's like, and we're not in a huge house anyway. Um, but I'm like, we just don't need that much. And I'd rather not pay the energy, right? I'd rather not pay the, like, like all the things. I don't want you—

Jennifer Hayward

Yeah, you're like, why am I running a second AC to keep the upstairs cool? Nobody's there.

Deanna

Yeah.

CRAIG

I literally just put in a separate air conditioning system in my son's room because he's on the 3rd floor, and it's like he— his room just got hotter than every place else in the house. We don't have an attic. Our house is weird. Our house is weird. And so like he kind of lives in the attic.

Jennifer Hayward

Oh, he probably loves that. He probably thinks it's really cool.

CRAIG

Oh, it is. Like, he— it's his own— it's his own little space all to himself. But like I would go up there at night and I'm like, man, it's still not cool. I wouldn't like sleeping up in here. So I put it— I put an air conditioning system in. I was like, I gave him a remote control. I went in the other day, he had it turned down to 60. What is wrong with you? Like, the whole front of the system was just like dripping wet. And I'm like, what are you doing, man? Gotta put some guardrails on. He's ruining the glass.

Jennifer Hayward

That's what he was doing.

CRAIG

So, well, anything else you want people to know about what you guys do?

Jennifer Hayward

Man, you know, I— aside from the re-window glazing and replacing the foggy glass. We do a lot of custom, like, glass showers.

Deanna

Okay.

Jennifer Hayward

So if you're looking to upgrade your bathroom, yeah, and you want to get rid of the, you know, the frame shower, and, or you just want to refresh, we do a lot of those.

CRAIG

Is there any kind of treatment you guys can do on those, on those pieces of glass to keep them from getting all scummy?

You know what I mean?

CRAIG

Because people have, like, hard water, it gets like that, right? I don't, I don't know if there's—

Jennifer Hayward

We, we don't have a specific product that we use, but I know the water down here is So hard.

CRAIG

Yes.

Jennifer Hayward

You know, so I found, you know what I use? I use double-zero steel-grade wool, and it doesn't scratch your glass. But like, I make a paste with Bar Keepers Friend.

Sergio Martinez

Uh-huh.

CRAIG

Really nice. Okay, that's a good trick.

Jennifer Hayward

One other thing we do that a lot of people also don't know is possible, we can make an in-glass pet door. Like, you have a glass patio door, we can replace the glass panel and have a notch cut out of it, and there's a— there is a pet door that we can attach to that, and it looks really nice.

CRAIG

Really?

Jennifer Hayward

It's a really nice door.

Sergio Martinez

Okay.

CRAIG

Is it still like a plastic flap that—

Tamela Jennings

It is.

Like a rubber?

Jennifer Hayward

It is, but it also has this little door that you can shut when you want it closed.

CRAIG

Yeah, so you don't get raccoons in your house later on.

Jennifer Hayward

Yeah, yeah, right.

CRAIG

Yeah, no, those Yeah, that's, that's actually kind of cool. I mean, have you guys dealt with any of these? Um, because one of the things I'm wanting— I'm thinking about putting on my house are these glass walls that are the either the doors that like independently hinge, you know what I'm talking about?

Jennifer Hayward

We've done a couple, we've done a couple of, of estimates and jobs like that where you have an office right when you walk in your house, there's an office right there, and they want some type of privacy and, you know, build that kind of glass panels with some metal bars that kind of separate it off just for an— it serves an aesthetically— it's really nice aesthetically. Yeah, but then it also gives a little bit of that buffer between the rest of the house and the office.

CRAIG

I really want one from like my living room to my porch. I just want like, okay, you know what I mean? And I don't know if you've seen them, but like they're like independent, like big glass doors, but like each one can like Oh, so they're like on a track and you can slide them? Yeah, yeah, yeah, but you can like, you can open one or you can like push them all to one side and open the whole thing up. And then it's almost like an accordion. I don't even know, I'm probably not describing it very well.

Jennifer Hayward

There's a really great—

Deanna

we use a—

Jennifer Hayward

one of our glass vendors that we use is right here in Conroe. They're called Precision Glass Industries. Yeah, and they're amazing. They, they do all— they do all of our showers and they do a lot of that specialty glass.

CRAIG

Okay, cool. So but like, if it gets broken, you guys can replace this. Okay, I see. Yes, I see. I see the game we're playing now.

Jennifer Hayward

Yeah.

CRAIG

Well, okay, so did you— I don't know who's, who's next coming up. But so I'm interested, did you watch the game yesterday? A&M?

Jennifer Hayward

Well, we're here. And so we're trying to watch a little bit on our phone. And my son's football team was playing, we're trying to watch that. So we watched a little. I'm going to watch them play Notre Dame next weekend.

CRAIG

Oh, you're going to?

Jennifer Hayward

Oh, excited. I've never been there. I've always wanted to go.

CRAIG

Oh, that's gonna be fantastic. Okay, did your— say your son played yesterday? Who were they playing there?

Jennifer Hayward

That's a small D2 private college. They played— who did they play yesterday?

Tamela Jennings

Tiffin.

Jennifer Hayward

Tiffin University.

CRAIG

Okay, what position does he play?

Deanna

He—

Jennifer Hayward

well, funny story, he's always been a linebacker. He was— well, he was a safety in high school, was a linebacker in college. They just moved him to running back, so it's a whole new Oh wow, it's been—

CRAIG

yeah, that is different.

Jennifer Hayward

He's trying to fight for his time on the field now. They're like, we need some more grittiness over there, so we're gonna move you over there. He's like, okay coach, wherever you want me.

CRAIG

Geez, is he enjoying it?

Jennifer Hayward

He is. I mean, he's like, I've never been on this side of the ball before. It's kind of fun carrying the football, you know, so delivering hits.

CRAIG

Yeah, the running back. Golly, did they win yesterday?

Jennifer Hayward

They did.

CRAIG

Awesome.

Jennifer Hayward

They did win.

CRAIG

What was the score?

Jennifer Hayward

Yep, 21 to 14.

CRAIG

Did he score any?

Jennifer Hayward

No, he didn't.

Tamela Jennings

No, no.

CRAIG

So has he— I mean, was this their first game of the season?

Jennifer Hayward

Yes, it was.

CRAIG

Has he scored one at all this year?

Sergio Martinez

No.

CRAIG

Is he thinking he might? I mean, is he feeling—

Jennifer Hayward

He's hoping. Is he getting a lot of playing time? No, they've got— there's an upperclassman above him, and then there's another kid that's, you know, when you've been playing running back for 4 weeks and then—

CRAIG

Sure, yeah.

Jennifer Hayward

He's got his work cut out for him, so we'll see how it goes.

CRAIG

Well, they must see something in him.

Tamela Jennings

Yeah, he doesn't—

Jennifer Hayward

I mean, he doesn't— he's not afraid to hit somebody, so he's, you know, if anything, I think he'd be a really good pass blocker.

CRAIG

Okay, that's probably— yeah, that's probably not a bad— is he pretty big? I'd imagine he—

Jennifer Hayward

You know, he's only about 5'11, just under 5'6, but he's about 215, 220. Yeah, he's strong.

CRAIG

Yeah, he's got some meat on him. Did your, did your husband play football at all?

Jennifer Hayward

Nope, he played baseball in college for a couple of years.

CRAIG

There you go, got some athleticism. Did you play sports at all?

Jennifer Hayward

I played growing up, but I didn't play in college.

CRAIG

Okay, did it shock you that he was like, that he went to go play college ball? I mean, like—

Jennifer Hayward

A little bit, because he was always gonna go to A&M. And then getting into high school football and they were pretty successful, they had some good seasons, he's like, you know what, I think I want to go do that.

CRAIG

Okay, that's awesome.

Jennifer Hayward

Again, it's one of those things, you want your kids to do what they want to do because you can only do it— this is— it's now or never.

CRAIG

This is the time. Yeah, that's so cool. Well, remind everybody the name of your company and how to get a hold of, of you and like where to find you guys.

Jennifer Hayward

Yeah, um, we're called the Glass Guru of Conroe, but we actually have an office just south of downtown Montgomery by the railroad tracks.

CRAIG

Okay.

Jennifer Hayward

And we are open Monday through Friday, 8 to 4:30. You can find me at The glass— if you look up our website, it's just the Glass Guru of Conroe, and you can get in touch with me that way. My name is Jennifer Hayward.

CRAIG

Jennifer. And can they find you on Facebook?

Jennifer Hayward

And yes, we are on Facebook and Instagram.

Tamela Jennings

Okay.

CRAIG

Not doing any weird TikTok dances out there or anything?

Not yet.

Mickey Wells

I haven't gotten to that yet.

Jennifer Hayward

No.

CRAIG

Couldn't be either.

Jennifer Hayward

My kids might be like, Mom, don't do that. Please do not.

CRAIG

The time will come. The time will come. So really, really good to meet you.

Jennifer Hayward

It's so nice to meet you. Thanks for having me on here.

Sergio Martinez

Of course.

CRAIG

Yeah. Bye. All right, guys, awesome. We are carrying—

Jennifer Hayward

good luck with everything.

CRAIG

Oh, thank you so much. We were carrying on. Oh, you got some? Oh, you are killing it today, you know that? Oh, awesome.

Mickey Wells

She said you're gonna pay me $100.

CRAIG

Oh, is that what it was? Is that all? So here, grab grab these so you can make sure you able to hear me. Oh, can you hear me okay?

Mickey Wells

I can.

CRAIG

Can you hear yourself?

I can.

CRAIG

There we go.

Deanna

All right.

CRAIG

We're firing on all cylinders. What who are you and what you do?

Mickey Wells

My name is Mickey Wells, and I am a building consultant with Built Green Custom Homes.

Built Green.

CRAIG

Okay, I've seen y'all's office. Ah, where did I see it?

Mickey Wells

We're on Magnolia in Magnolia.

CRAIG

Yeah, yeah, yeah, yeah, yeah. Okay, awesome.

Mickey Wells

Right there by Shipley Donuts. You're probably stopping.

CRAIG

I think I— no, I probably passed you guys going to Deacon Baldi's. We have, we have a lot of business lunches there. Okay, cool. So you're a building consultant. Okay, so are you a building consultant just for that company, or are you like— explain to me what you do.

Mickey Wells

Okay, I am with— I work with Built Green Custom Homes.

CRAIG

Okay.

Mickey Wells

Now, what we do, what makes us different than another custom builder, is that we allow you to be the general contractor.

CRAIG

Okay.

Mickey Wells

You are going to build the home.

CRAIG

All right.

Mickey Wells

We are going to support you in that endeavor.

CRAIG

Okay.

Mickey Wells

We have trades, we have building schedules, we have a pre-construction binder when you're in that phase, if you're not an online guy.

CRAIG

Yeah.

Mickey Wells

We also have a construction binder that helps and has everything in it. We do— when we first meet someone, say, you know, you want to know more about this.

Deanna

Sure, yeah.

Mickey Wells

I say, come on in. We're going to sit down and talk about our process, how it works, and I'm going to do a budget estimate with you.

Okay.

Mickey Wells

This is nuts to bolts what it's going to cost to build that home.

CRAIG

Right.

Mickey Wells

We're going to ask about the property. Are you going to need septic? Are you on, you know, public water? Are you wanting to build a well?

CRAIG

Right.

Mickey Wells

Propane, things like that. We're going to build that into your budget if that's something that that house needs, those supporting actors.

CRAIG

100%, it probably does.

Mickey Wells

We're not just going to say, oh, the house is going to be, you know, X amount of dollars, but you don't have a driveway there.

CRAIG

Right.

Mickey Wells

We want to give you a very realistic picture of what that's going to cost. And so we go through that. And if somebody has decided, yes, I want to look further into this— oh, I also tell them, oh, we have free build classes. Those are really cool.

CRAIG

Okay.

Mickey Wells

They are on Saturdays, and they're at our office for the most part. Sometimes we'll have it at a showroom somewhere, and there are 8 classes, and like The next one coming up is number 1 in the series. There's 8 classes. We do them in order of a build. And the first one is covering lot selection, design. I'm sorry, I don't even remember what all else, but it's—

Tamela Jennings

Oh, you're good.

Mickey Wells

The first thing in that. And that class is going to be Saturday, September 13th.

CRAIG

Okay.

Mickey Wells

That's next weekend.

CRAIG

Okay. I mean, is that something you have to sign up for?

Mickey Wells

Yeah, we just— on the line, you can RSVP online. Yeah, obviously with fire code you have to know how many people you're expecting.

CRAIG

Sure.

Mickey Wells

Yeah, but we have anywhere from, you know, it could be 60 to 100 people. Oh wow. Come to the classes. Very informative. Yeah, start at 9:00 a.m.

CRAIG

So is it— I mean, does it cost anything to go? Free building class. Free building class.

Okay.

CRAIG

I didn't know if you like had to be a client or like—

Mickey Wells

We've had— we have a lot of people come and learn about our process. I mean, they want to dip their toe in the water, and this is, you know, an easy way to do it. Learn more about the system, hear more about our program, and just kind of like, is this something I think I might want to do? And an opportunity to talk to other people.

CRAIG

Right.

Mickey Wells

We have people that will go through the classes twice. They went through it before they even signed up, and now they're in the middle of their build and it's like, hey, I want to review that class on framing again.

CRAIG

Yeah, yeah. So is it, is it to educate them so that they can be a better GC of their own project? Like, I mean, it seems to be reinforcing the model that you guys— It is.

Mickey Wells

They're very empowering. You may not remember everything that you learned about foundations in that class, but when it comes time to do it, you know, it's like, I remember hearing something about this, and it's enough that you can ask a question. Yeah, hey, remind me about— or now you have questions to talk to those different vendors that have given you quotes and you want clarification on something. We've always had people come back and say the classes were amazing.

CRAIG

Yeah, do you, do you need to, or is it like a requirement to go through these classes in order to No. No? Okay.

Mickey Wells

No, it's, it's to your benefit.

CRAIG

Sure.

Mickey Wells

It'll make you a better GC, more aware of what's going on in the build, and just new technologies that come up.

CRAIG

Yeah.

Mickey Wells

We may have, for instance, we had a roofer in, it may have been in the last, in the last 2 years, and GAF had come out with new shingles, solar shingles. Oh, so people were able to hear about that.

CRAIG

Was it somebody from Fair Claims?

Tamela Jennings

Yes.

CRAIG

Yeah.

Sergio Martinez

Okay.

Mickey Wells

As a matter of fact, it was.

CRAIG

I knew they were the first ones to install those GF solar singles in Houston. Justin O'Neill. O'Neill.

Deanna

Yep.

Jennifer Hayward

Yeah.

Mickey Wells

So he had come out and I've known Justin for like 20 years. He did the roof on my house.

CRAIG

Did he?

Okay.

Mickey Wells

He does my roof as well, which is a Built Green custom home that my husband and I built through this program. That's how I came to work with them.

CRAIG

Oh, really?

Mickey Wells

I love the process.

CRAIG

That's so cool.

Mickey Wells

That, uh, yeah, it was really funny because after we built our house, we're like, gosh, you know, we could do this again. And I thought, I want to be in this industry. And I went to, I went to work for a builder close to our home. And, um, after 2 weeks, I came home and told my husband, I said, I don't think I can do this. He goes, what do you mean? We just built our own home. I said, I know too much. Yeah, after I left there, I came to work with Built Green.

CRAIG

That's awesome.

Mickey Wells

So I've been helping people go through the process like we did for about 4 and a half years.

CRAIG

So, I mean, do you have anybody— I mean, because when I saw the sign out by the road, my immediate thought was like, oh, so you're building green homes.

Mickey Wells

I've had people ask that before.

CRAIG

Is— I mean, like, it sounds like you guys would probably be happy to do that, but like, it's not It doesn't sound like that's the only thing.

Mickey Wells

No, not at all. It's, it's your custom home. If you want to pursue green initiatives, you can green up all you want.

Tamela Jennings

Right.

CRAIG

Yeah.

Mickey Wells

You're limited by your imagination and your budget.

CRAIG

Yeah.

Mickey Wells

But yes, I mean, I had someone reach out one time and they wanted to do their insulation as hemp. And I'm like, okay. I hadn't heard of that.

Deanna

Sure.

Mickey Wells

I got online and I'm looking at stuff and I think they— it was more like Indiana or someplace that had stuff, but it's not— obviously it's not mainstream here.

CRAIG

Sure, yeah.

Mickey Wells

But it was for insect control. So yeah, everybody's got something that they want to look into, and they're free to dig into as much as they want, you know.

CRAIG

No, I mean, but getting educated on that— you brought up insulation, and it's, it's a big story that we ran recently about insulation and pest control. I'm in the pest control industry, and we've been coming up against these scams where these companies are telling homeowners to remove all their insulation because they have like a rodent problem or some— whatever problem it is, they're telling them they can solve their problem with insulation.

Sergio Martinez

Yeah.

CRAIG

And telling them that they have rodent-resistant insulation and termite-resistant insulation. And it's like, no, this sounds to me like this is not a thing.

Sergio Martinez

This is—

Mickey Wells

So you need to stop them from coming in.

CRAIG

Well, yes.

Mickey Wells

Insulation isn't supposed to be that.

CRAIG

No.

Mickey Wells

That's not the purpose of insulation.

Deanna

No.

CRAIG

Well, but here's, here's the— this is why it's so important to like get educated, is it's so tricky because they do have insulation. That is laced with—

Mickey Wells

That may have those properties.

CRAIG

It's laced with boric acid, which is a known pesticide, right? But the reason they put the boric acid in the insulation is because it reduces the burn time on the insulation by like 25%. It was, it was to make it safer if your house caught on fire, to be able to escape in a reasonable amount of time. It had nothing to do with pests or rodents or anything like that, but like, but, but they can tell them like, oh look, we've got this insulation that has boric acid in it and it'll, it'll solve your rodent problem. And it's like, no, this is not—

Mickey Wells

It's a secondary benefit.

CRAIG

If it does anything.

Tamela Jennings

Yeah.

CRAIG

So because it's not designed for that and it's not even on the label. So I'm big on education. Like, I, I, that, that excites me that you guys are doing that because it like a more informed— which honestly, that's the whole reason we do this show. is like we want people to have as much information as possible. We want them to be able to communicate to contractors and other people who are providing services for their home more intelligently.

Mickey Wells

There's so many people that buy a home and they have no idea what's in their walls.

Deanna

Yep.

Mickey Wells

They don't know how far apart their studs are.

Sergio Martinez

No.

Mickey Wells

They don't know if their roof is gonna sag because they don't know how far apart their joists are. There's just so much to— you can't know everything.

CRAIG

No, it's almost like you have to become an inspector.

Mickey Wells

It really is. And that is something that we do. We have trades that are independent inspectors, right? Third party. So there's— we build that into the budget. Yeah.

CRAIG

No, I think that's one of the most crucial steps is like stage inspections.

Mickey Wells

Oh, absolutely. You know, we always encourage to do engineering on the slab and also the framing, and then they— those same engineers come out and inspect those.

Awesome.

Mickey Wells

Those jobs. And then your mechanical, electrical, and plumbing inspections. We do— oh, I'm trying to— drawing a blank. There's also energy inspections.

CRAIG

Okay. Yeah.

Mickey Wells

So yeah, substrate inspections to make sure that penetrations are sealed before your exterior cladding goes on the house. So yeah, we're big on inspections. We want you to be able to protect your investment.

CRAIG

Right, yeah. Well, and I imagine you guys have gotten pretty good over the years at finding good contractors and tradespeople.

Mickey Wells

How do you guys How do we find them?

CRAIG

Yeah, how do you find them? I mean, like, we—

Mickey Wells

some of our trades have been with us almost probably 20 years. Okay. Now, when your plans are ready to go to bid set, we send them out for competitive bids. There's not the Built Green—

CRAIG

I got you—

Mickey Wells

the Built Green plumber. We have several trades and we send those out. And you are able to, when it comes time to build, you are able to go through all those quotes and talk to those trades. You can, what I lovingly refer to as, go off-range. You know, if your brother-in-law's a plumber and you want to use him, I say that's great, but you want a certified, you want a licensed plumber and you want those inspections.

CRAIG

Yeah.

Mickey Wells

And sometimes those friends and family discounts aren't as great as we're anticipating. So I always say get a written quote.

Tamela Jennings

Yep.

Mickey Wells

So that you can compare. But some of our trades, like I said, have been with us for years and years. And that's not to say that when there's a slump in the market, we may not have somebody coming through the door looking for business.

Jennifer Hayward

Right.

Mickey Wells

It's like, hey, I'm an X trade, you know, how can I get on your list? Or they're thinking, am I gonna have to pay to be on your list?

Tamela Jennings

Right.

Mickey Wells

No, we don't charge trades, and we are always looking at new trades. Some of our clients will have somebody that they used that wasn't one of our trades, right? And they'll give us great reviews. And we have a young man, Peyton, who is in charge of vendor relations.

Tamela Jennings

Okay.

Mickey Wells

So he will talk to them, or also our president of the company Bryce Janacek, he'll talk to them or we'll go, you know, we visit job sites or they'll see something. I've been out, you know, and had one of my folks, they were using painters that we hadn't used before and they were doing an incredible job. So, you know, we'll have a conversation.

CRAIG

That's a good opportunity for you guys to kind of bring them into the fold.

Mickey Wells

Yeah, yeah, and to have been vetted, we've seen their work.

CRAIG

Yeah, and you guys are checking licenses, insurance, and all that kind of stuff. I mean, Yeah, to make sure before you're going to recommend somebody.

Mickey Wells

Yeah, we want, we want to know. I mean, our reputation is important. And I mean, if we're getting slammed with horrible reviews, well, that's not great for business.

CRAIG

No, for anybody.

Mickey Wells

So yeah, I mean, we have our website, builtgreencustomhomes.com. Okay, has— we have a gallery, we have pictures, we have testimonials on there. So it's a great— we have FAQs, so it's a great place to go to find out information about the studio.

CRAIG

I'm so excited to know what you guys do now, having driven by it so many times, because I'm in the area all the time.

I love it.

CRAIG

I love that model. I love that idea. It seems like something that would serve a more independent person It very much is.

Mickey Wells

Somebody comes in and they, you know, they're a DIYer.

CRAIG

Right.

Mickey Wells

And, or they're in the construction industry, they may be commercial, and so they have the wherewithal of how things work, or, you know, how to— they're a project manager.

Deanna

Right.

Mickey Wells

They can follow a schedule.

CRAIG

Right.

Mickey Wells

And, um, no, it's perfect for those folks. But even when my husband and I built our home, we'd never built a home, not even a custom home.

Right.

Mickey Wells

And, you know, Dumb and Dumber managed to build a house here.

CRAIG

Something got put up.

Mickey Wells

Yeah, and it's still standing 5 years later, you know, and it looks amazing. So it is, it's a really neat program. Some people are afraid, oh, I don't have the time to dedicate to it. You know, we can all find time to do what we love and what we're passionate about.

CRAIG

And so is every client different? I mean, like, is it not like a set fee, or is it like every project just different?

Mickey Wells

Oh no, our fee system is very simple. It's based on square footage.

CRAIG

Oh cool.

Mickey Wells

So I tell people, you know, you could build a 3,500 square foot house and it doesn't matter to us if it ultimately costs you $600,000 or if it costs you $1.8 million. Our fee is our fee. It's the same. It's built on square footage.

CRAIG

That's awesome.

Mickey Wells

So it roughly comes out to about 3 to 5% of the cost of your build.

CRAIG

Okay, so, and it's just— and then you guys are just kind of providing that, that back end support to, to make sure that the home's getting done right. You have the checklist, you have the access to the vendors and the, and the contractors. Anything else that I'm missing in all that?

Mickey Wells

We're cheerleaders too.

CRAIG

Cheerleaders?

Sergio Martinez

Okay, cool.

CRAIG

Everybody needs one of those.

Mickey Wells

Yeah, you're doing a great job. See, you could do it.

CRAIG

That's all right.

Mickey Wells

It's funny because I have had clients that were single or divorced women, and one was homeschooling, and it was like, oh my gosh, You're like Superwoman.

Yeah.

CRAIG

And now you're gonna build your own house. Of course you are.

Mickey Wells

So it is, it's like I said, anybody who has a desire to do it, you can do it.

CRAIG

I dig it.

Jennifer Hayward

I dig it.

CRAIG

So, I mean, we'll remind everybody real quick how to get a hold of you guys and what's the best way to contact you.

Mickey Wells

We are at, we're on 1488 in Magnolia. I'm sorry, I don't have anything in front of me for our address. I don't even know our phone number off the top of my head. No, it's builtgreencustomhomes.com.

CRAIG

There you go. Okay.

Mickey Wells

Yeah.

CRAIG

And can people find it on social media at all?

Mickey Wells

Yes.

CRAIG

Uh, Facebook, Instagram?

Mickey Wells

Yes, both of those.

CRAIG

Okay. Uh, awesome. Well, well, if we can, if we can link it up in the notes, we absolutely will.

Sergio Martinez

Perfect.

CRAIG

Really good to meet you.

Enjoyed it.

Mickey Wells

Very nice to meet you.

CRAIG

Thank you for your time. Of course. Thank you so much. So, all right, guys. We are trucking along, uh, learning about custom homes. We've really run the gamut today. Um, have a good day. Um, I do want to bring to everybody's attention, uh, I've been running these— I've been looking up these stories over the past couple of weeks. Um, and— but come on in, man.

How are you?

CRAIG

Good, sir. How you doing?

Fantastic.

CRAIG

Hey, grab these right here. Anyway, one of the, one of the big stories that we've been talking about is just the, the mindset of the American homeowner. 77% of Americans now believe that homeownership is unattainable. And that's just, it's like a, you know, surveys that have been done and it's the highest that that's ever been. And it's because since COVID home prices have gone up right around 60% and have not come back down. And I think that's probably— and you know, with— you have a whole lot of other issues going on with that. Anyway, Kevin and I are going to be hitting those stories in upcoming episodes and talking about all that. But right now I got another guest sitting down with me. Who do I have here?

Michael with Magnolia Patio and Pool.

CRAIG

Michael, good to meet you, bud.

How are you?

CRAIG

What do you guys do other than patio and pool?

We do really anything when it comes to a backyard renovation.

Mickey Wells

Okay.

Our bread and butter is tying in a patio cover to the home, making it look like it was part of the original plan, matching in every aspect. But we've branched out to do almost anything when it comes to a backyard addition.

CRAIG

So when you like— when you say patching in, are you doing like a whole roof? Are you doing like a pergola?

Oh yeah, we, we do any— we do an array of different things. But yeah, we— when we tie in with a patio cover, we're, we're tying into the existing home, making it look like it was part of the original plan.

CRAIG

Yeah, I've been seeing some of these uh, these patio covers. It's, it's a pergola, but like then they put like the plastic sheets or the hard—

Yeah, a polycarbonate.

Mickey Wells

Okay, thank you.

CRAIG

But like I've also been seeing how they're attaching it to the roof, and it's like these really cool like industrial-looking brackets. Yep, they come out like a roof mount.

It almost looks like, like an exhaust. Yeah, it looks super clean. There's a couple different applications there, but yeah, the versatility of it is truly amazing.

CRAIG

Yeah, yeah. No, and it, I mean, like it just makes it look Like, it looks— I mean, like, you can tell, like, okay, this was done afterwards, but it also looks like, oh, this was intentional. Like, this is, this is very well thought out. This is very well planned, executed. I, I dig it, man.

Yeah, yeah, very true.

CRAIG

So are you guys doing, like, pool maintenance? Are you—

Not, not as much pool maintenance. It's probably 95% new pool construction.

CRAIG

New pool construction. Okay.

Comes to our pool work right now. But yeah, that is, that is exploding. That's, that's really a massive part of our business.

CRAIG

Okay. I mean, like, is it because And why, why do you think it is? I mean, like—

And it's, it, it's truly shocking to see, like, the industry, it seems like, is fighting for these leads. And because of our reputation, we have seen literally the opposite of that. We have been busier than ever for the past— I've been here for almost 3 years. I mean, we have just been booming, growing exponentially. And then I think that connection of having a 16-year-old company with a family name that's also tied to a foundation, the Kaylee Mills Foundation, I think we'll come back around to that.

CRAIG

Yeah, yeah.

So that gives people a lot of trust, and we're trying to break that reputation that a lot of contractors have. Yeah, just, oh, these people won't get back to me, they don't stand behind their word. We're really trying to break that, and I think people see a family-owned company with a name that David Mills, Wendy Mills, they are community members. I mean, they're known all over the city of Houston, so being able to stand behind that, stand behind the work that we do, 'Cause I knew nothing about construction 3 years ago. But being able to go to a company that, hey, we do these things the right way, we over-engineer everything we do, that's been really cool.

CRAIG

Yeah, so are you guys, I mean, like, most of the pools you're doing that you're building, are these like the big luxury custom pools or like these backyard pools? Are you running the full gamut?

It's the full gamut. We do everything from small, like what we call spools, which are really just—

CRAIG

You say spool?

Yeah, yeah, so basically a very small, we've done some small as 10 by 10 that are just really to refresh and dip into the water. You can't really swim in those.

CRAIG

Yeah, yeah.

There's, there's different needs for different backyards. Different customers have different desires, so we're really able to fit whatever gamut and array of design that people want. I've done some huge, massive $40,000, uh, 40,000-gallon pools. I've done a couple commercial projects.

CRAIG

Okay.

Where those are massive. You need large swim lanes for those. but really the, the array.

CRAIG

Dude, I've seen some of like what you're talking about with these spools. Um, I actually really dig them because I mean like they're bigger. I mean, they're obviously bigger than like a spa, um, you know, and like most of them tend to be like 5 feet deep. Yep. You know, but they're exactly what you're talking about. It's a square you can jump in and cool off and it's got like a little edge you can sit on. I dig them, man. They make a lot of sense.

Yeah, it's something that I talk about a lot because in my personal experience. I've got a pool where I, where I live currently. Most of the time that we're in our pool, we're on the tan ledge or on the steps leaning against the side. Yeah, the deep end gets used, but 90% of the time you want to be relaxed, and that is able to accomplish that at a fraction of the cost.

CRAIG

Yeah, and you can put like a cover on them.

Sergio Martinez

Oh yeah.

CRAIG

You know, like, like, like, like a pergola or something like that.

We're doing one of those right now.

CRAIG

Are you?

It's half inside and half, half outside with a retractable door. Oh, that's cool. It's gonna be an awesome project.

CRAIG

That's awesome. I mean, so like, what's the— I mean, like, how many gallons is a pool like that if you're doing like a 10 by 10, like what you said?

10 by 10, you're probably looking at 3,000 to 4,000 gallons depending on the depth. If you're going to 3 to 5 feet deep.

CRAIG

Okay. And then, so like, what's like compared to like, I don't know, like what would you like, a standard backyard pool? Like, what am I, what am I looking at? And obviously no one's gonna hold you to it. Like, just give me a ballpark. What are we looking at paying to put something like that in for a school?

Yeah, for that, you're— we have a lot of minimums when it comes to that. So I try to maximize that of, hey, if we go too small, you're not getting your full money's worth, right? But when you're talking about entry for a spool, probably $55,000-$60,000.

CRAIG

Okay, that's not terrible.

And that's still all the top-of-the-line equipment with all the same warranties that we offer with the full pool. So if that's truly what your goal is, you're not planning on hosting large parties, then yeah, I recommend And it really seems like the whole saltwater pool thing has kind of died off. It's definitely interesting. Joining 3 years ago, I'm like, okay, what's the difference between a chlorine and a salt pool? I quickly learned all pools are chlorine. The salt pools just have significantly less. There's very small differences between the two, but from my experience, the biggest difference and the biggest reason someone would get a salt pool is if someone in their family that's gonna be using the pool a lot has a large sensitivity to chlorine. Some people, like, their hair

really gets affected by it. So that's been the main reason that I've done my salt pools.

CRAIG

Yeah, the people that I know that have kind of pulled away from salt pools is that it ruined a lot of hardscapes around, around the pool.

Anything you have around a salt pool will get buildup and eat at it basically way more. Stonescapes, furniture, So that's definitely something I like to mention.

CRAIG

I knew one that they had like a rock waterfall on the end and it basically collapsed.

It was because that, that builds up and then if it's a stonescape, it just seeps into it.

CRAIG

Yep.

And then the structure's gone.

CRAIG

Yep, that's crazy. Well, so what's, what's like some, some things that you're excited about doing in pools right now? I imagine there's some new technology.

Deanna

Yes.

CRAIG

Some new, like new water features that people haven't done before. Like what are some, what are some of the things you're seeing out there that That people are doing?

Yes, so the, the easy— when it comes to water features, obviously the most grandiose would be a large waterfall with a grotto, which is basically like the little cove you can go up underneath with a slide on it. Those are really the— and then the 2 main options that you can do with that large waterfall is a natural stone with like a prefab slide, or you could build the entire thing out of gunite, right, which is what the structure of the pool is, right? So that's, that's That's a really interesting thing, and that's the joy of if it's Gunite, you can have it be completely custom, be as small or as large as you'd like. The biggest new thing that I'm excited

about to learn more is the in-floor cleaning.

CRAIG

Okay.

There's a lot of different variables that go into that.

CRAIG

Is that like the pop-up filter on the bottom?

Yes.

Deanna

Okay.

So basically, instead of having the in-floor cleaner that goes around, swims in your pool, the old-fashioned one would go up and spray you.

CRAIG

Yeah, yeah, yeah.

There are more advanced versions of that.

CRAIG

Assaulted by your own pool equipment.

Yeah, exactly. When you don't want something swimming around your pool, some of these people are spending $100,000, $200,000 on their backyard. To spend a little bit more to have a fully clean and a modern look, not have something swimming through your pool, is something that a lot of people are taking advantage of.

CRAIG

Okay, very nice. I'm seeing more of the, um, sunken bar. Yes, that's become very popular.

Yeah, just taking advantage of different elevations And that's something that from the design perspective, finding ways to tie that in based on the flow. And that's a joy being completely custom is you can, you can tie that in wherever it makes sense on each individual backyard. I've been doing this for 3 years, never seen the same backyard twice. It's always different.

CRAIG

Have you, have you had anybody call in asking if you guys can do like these natural swim ponds? Have you seen these?

I have not.

CRAIG

You have not?

Natural swim ponds.

CRAIG

Yeah, yeah, yeah. Look them up.

Tamela Jennings

Okay.

CRAIG

It's like, that's something I'd be interested in. And like, the ones that I've seen are gorgeous. I will tell you this though. I did— this was 10 years ago when I was remodeling the house that I live in right now. I was looking for like these massive bay windows to put in my house, and I found them for sale. I think it was like on Craigslist or something. And so I messaged him, sent me the, sent me the address. I show up and, uh, and I start looking around and I'm like, this place is weird. And like, it's a house and then there's a bunch of army tents behind it. And this old lady comes out and she

CRAIG

meets me and she's like, are you here for the windows? I was like, yes ma'am, I am. She goes, well, let's go back here to the tent. There's like 8 of them to pick from. And I'm just a naturally curious person. And so like, I, as we walking to get to the tents, we pass a— it's a garden, but it's a soilless garden. What do you call this? Hydroponic?

Tamela Jennings

Yes.

CRAIG

But hers was actually an aquaponic garden. You know what those are?

I've seen those.

CRAIG

Okay, it's an aquaponic. So I started asking questions about that, and we get back and she's showing me the windows, and they have all these building materials, and I'm like, what is all this? And she's like, well, we— this is a group of ladies, we all live together, and we used to be— we used to build homes, and this is all of our leftover building materials. And so I start asking about the aquaponics, and she's like, you know, answering all these questions. And then she starts telling me— and come to find out, it's like an old lady hippie commune. There's like— there was like 10 of them there living, and there was like one of them who was like a Mensa gal that was an inventor.

Sergio Martinez

Okay.

CRAIG

And she was inventing all this stuff. And so like, as I'm asking these questions, she's like, hey, you should probably see our pool. And I'm like, okay. And I was like, why? And she goes, well, that's where we're breed the fish. Okay, so she takes me to the house and it's this huge swim pond.

Mickey Wells

Yeah.

CRAIG

And she goes, we designed it to where all these plants that are around the edge, the plants filter the water. And then we have a pump down here that sends the waterfall over the edge and the pool at the bottom of the waterfall is actually where we breed the fish for the garden. But the fish don't get in the pond. And it was, it was just like this whole interesting system. And, and she was like, I'll show it to you, but you just can't ever come back here. And I was like, oh, okay. And she's like, we're usually in here swimming naked. And I'm like, noted, noted. So, but like, I've been seeing, I've been seeing that more.

CRAIG

There's a lot more YouTube channels popping up of these guys doing these, these natural swim ponds.

Oh my gosh.

CRAIG

And there's like these handful of guys that like designed them. And I'm like, okay, I kind of want to know like what's the secret? Because the water is like crystal clear.

And, you know, it sounds just like a much more scaled version of a koi pond.

CRAIG

Yes, yes, yes. But without the koi in it. Yeah. But anyway, well, that's cool, man. And you said you've been doing this for 3 years?

Deanna

Yep.

CRAIG

Where's y'all? Where's y'all's booth?

Our booth is Almost right by the entrance.

Tamela Jennings

Okay.

CRAIG

Y'all, y'all having like good activity here?

Mickey Wells

Yeah.

Slow start to the day, but I'm sure the booth's picked up since.

CRAIG

I think— well, I think the rain kind of like— people were kind of waiting to see if it was going to rain a little bit more.

My strategy was I thought there was A&M and Texas playing yesterday, so it's going to be slow during those hours. I would have picked up after. And then today I think we'll get a rush after church before the Texans start.

Sergio Martinez

There you go.

CRAIG

I think, I think that's accurate. So, I mean, if people want to get a hold of you, man, how do they find you?

Yeah, Magnolia Patio and Pool, you can look us up. We live through our reviews. We've got a 5-star rating on Google, and we are very proud of that. Over 2,000 successful projects. Our website is basically like an advertisement for us. We've got a bunch of completed projects for people to reference. So that's been a big part of— I'm a designer, I come out, I price it out as well. So you'll come through, you'll go through the entire process with me until you get to your dedicated project manager.

Sergio Martinez

Okay.

CRAIG

Yeah.

And then the great thing is that with all of that, I take into account all that we've learned with the customizability of everything. And truly, I truly love solving people's problems, giving them more joy to enjoy their backyard. Because like with COVID everybody was looking to spend more time in their backyard. And we're seeing more of that of just, hey, don't go to— don't spend money to go to a public pool or go to a public gym to swim. Enjoy the privacy of your backyard.

CRAIG

100%.

Maybe not naked like those ladies were.

CRAIG

No. Hey, look, just build a taller fence. Exactly, exactly.

Fence, or we can install some nice privacy trees.

CRAIG

There you go, there you go. Do what you want. So, okay, I don't want to let you get away without circling back to the foundation. So what's that all about?

So the Kaylee Mills Foundation, I am— this was a large part of why I joined this company, was it is more than just a job. It's more than just a service we're selling. We have a purpose behind us that I'm reminded of every single day with Buckle Up. So just a quick story, Kaylee Mills was unfortunately lost in high school driving a car. She, she unbuckled her seatbelt to take a Snapchat, and the car unfortunately drove off the road and flipped, and she was killed in that accident.

CRAIG

Hmm.

David and Wendy Mills are the, the mother and father of Kaylee, so they have carried on her legacy and took a truly tragic incident and turned it into a way to help people.

CRAIG

Yeah.

A daily reminder. We're in high schools all the time where we're truly just trying to have as many of those, uh, Kaylee Mills stickers on the back of cars to truly just remind people, buckle up. It is not a major— we've already seen major movement in that way. Like, when I was growing up, a seatbelt was a recommendation.

CRAIG

You're right.

So, so it's, it's already changed significantly, but continuing to remind people that you matter, people care about you, buckle up, it only takes a couple seconds.

CRAIG

Yep, yep. No, I, I appreciate that. Like, my, my best friend and his wife were actually tragically killed in a car wreck, and they were, they were buckled. But I mean, like, it was, you know, even, even then, you like, you just never know. But like, take every precaution you can because it's, it's actually very dangerous out there. So, man, well, I appreciate you sitting down, man. Really, really good to meet you.

Of course.

CRAIG

All right, guys, there you go. We are carrying on with the show, getting to hear about pools, getting to hear about CBD, getting to hear about building a home, getting to hear about— who we got next? Do you just want to— do you guys— does somebody want to sit down and talk about True Texas Solar? You want to? All right, we saved the best for last.

Mickey Wells

There you go.

It's not the first time I've heard that. Oh, it's backwards.

CRAIG

It really doesn't matter. Sound will come out one way or the other. So, all right. Well, one, thank you guys for sponsoring the show.

Oh, thank you. Thank you for having us. We really appreciate you coming here.

CRAIG

Yeah, no, this is, this is always fun. I think this is like the 3rd or 4th one we've done this with you guys. I know that we've done at least 2 here. And I think we did one at the Cypress one.

Yeah.

CRAIG

Yeah, yeah. Is that the Berry Center?

Yes, sir, it was.

CRAIG

Okay, awesome.

And we also, uh, over at, um, the brewery, uh—

CRAIG

Oh yeah, we did the one at the Beef It too. Yeah, that was the education one. That one was cool. I want to do another one of those, honestly. Um, I love that kind of stuff.

Me too.

CRAIG

Um, so yeah, so how's it going here?

Man, it's been great. This, this has been a good turnout this year. Uh, yesterday we had a lot of traffic. The weather was kind of damper on things today, I think.

CRAIG

Is it raining outside again?

I'm not sure right now, but I know it was this morning. Yeah, but, but yeah, we've had a good time. We've got to interact with a lot of homeowners and had a lot of good feedback on solar this year, and it's been pretty great.

CRAIG

Yeah, so I mean, like, I know, I know things are constantly changing with the solar business, but I know you guys are in roofing now as well. But I mean, like, what are, what are some updates that you guys can give us as to how things are working for for homeowners, are there still those benefits in place, like the tax credits, and like what kind of things are the incentives for homeowners right now? Because it seems like a lot of them are still in place.

Yes, sir. Yeah, so we still have the 30% tax credit. That's going to be going on till the end of this year. So we've definitely seen an uproar on solar cells right now. A lot of people are reaching out and making that decision now and wanting to move forward with it. It's been going crazy. It's almost hard to keep up at this moment. So that's been a blessing. We've been really appreciative of it. I'm kind of curious to see how things go, you know, after the end of the year with that side of things. They may bring something back. We're not—

CRAIG

Do they have any ideas to what they're going to move it to?

I'm not sure. I know Josh, he's the owner, he knows a little bit more about that. But I hope they have some ideas coming.

CRAIG

I hope so too. I mean, are those same incentives there for like the generator, whole home battery, those kinds of things?

Yes, sir. Yep. We can bundle that all onto the cost of solar. So it applies to, you know, if you do a re-roof, most home improvements that, you know, you're going to need to get that system in, we can usually put that into the cost of your system.

CRAIG

Yeah. And how's the roofing side of things going?

Man, it's been great. You know, we We started it just to, you know, mainly do the roofs that we needed to have done before we added solar to them.

CRAIG

Sure, yeah.

We like to make sure that they're fully functioning before we add solar. It costs a lot of money for those buyers at the end of the day when they do, you know, a re-roof. Yeah, do it prematurely, and then next thing you know, a couple years in, they need a new roof. So, uh, it does save them a lot of money to go ahead and do it, you know, in the beginning. And then, like I said, it goes to the cost system, so they actually get that 30% back as well on there. So that was kind of a nice loophole that we found. But overall, the roofing's been great. We haven't had a lot of storms lately, so it seems like hurricane season kind of flew right by us this

year.

CRAIG

Yeah, well, I mean, a lot of people don't realize, I mean, like, most of the time hurricanes in Texas happen in September. Yeah, I mean, like, I mean, historically, I mean, like, that's— well, the only reason I know that is my birthday's in September, and it usually gets canceled by a hurricane. So, but like, I was looking at it and I was like, yeah, most of them happen in September. I mean, it doesn't mean that we don't have them in other months, it's just like September is just the booger.

Deanna

Yeah.

CRAIG

So I mean, not that we hope that we have storms and people have damage or anything like that, but like, I mean, that is when you guys do most of your business.

Yeah, that's when we're there to help. Uh, so yeah, um, you know, right now the retail has been more of where we are. And so, um, we've been doing a lot of that. Uh, we're not the— we're not the, the lowest price in town, but we're not the highest either. Um, we try to find a good, you know, cream spot for everyone.

Deanna

Yeah.

And, you know, works for both parties. But we do the best we can to get, you know, get people new roofs and try to work with them because we all— we know the way the economy's been, you know, nobody has a chunk of money like that laying around to throw on a new roof.

CRAIG

No.

The thing with the insurance companies.

CRAIG

Well, that's what I was gonna say. Not only that, the insurance companies are kind of changing the way that we do them because they're really like, you know, cracking down on this prorating system that they're doing with the roofs. I mean, like, a lot of people in Texas still don't realize that the insurance companies have changed the game when it comes to roofs. I mean, it's not just like, oh, you've got hail, like, we're gonna replace the whole thing and all you have to do is, you know— no, it's not like that anymore. Like, you're gonna have to come up with a good chunk of money. Like, say your roof is 10 years old.

Yeah, well, I think that even their deductibles are going up as well. They've upped those up. So yeah, I've noticed a lot of changes from when I started 5 years ago to now. Just the guidelines and the qualifications to get your roof bought have grown. So, you know, it used to be a little bit of damage you needed. Now you need triple what you could find 5 years ago and get them bought. So it's really unfortunate. I have a lot of homeowners who've been paying for 30 years and think that they're covered, and it comes down to it, and I'm like, man, your roof has just hit the lie. You know, you're dropping it, they're dropping it off the policy. They're basically saying they're scrambling trying to get a, you know, company to come in and give them the best

deal possible. And then 9 times out of 10, they go with the lowest one, and those guys are kind of a— they cut corners. Mm-hmm. They don't use, you know, all the materials they say they're going to use. So I always try to tell my people, like, look, you know, I'm not competitive in any way. If you want to bring me what you have, I'd like to compare apples to apples and make sure that you are taken care of. And if they are, you know, by all means, I'm happy for them. They found a great price, go with it.

CRAIG

Go with God.

But at the same time, you know, we've seen a lot of that happening too. But yeah, the insurance game has been really squirrely. I'm kind of waiting to see where it's going.

CRAIG

Yeah. The bad part about it is, is like a lot of times you end up getting the brunt of that, right? Is like, because like they don't have anybody else to take that frustration out, unfortunately.

Yeah, I, I'm, you know, I'm very knowledgeable on the insurance side of things, so I've been really good to be able to talk homeowners through that, that process.

CRAIG

And, you know, you could have like a little preemptive conversation.

Yeah, I let them know, I kind of set the expectations of what they're looking at, especially with the different companies. You know, you hear all the stuff about State Farm and Allstate and, uh, I try to recommend to them once they get a new roof to look at the mom-and-pop companies here in town. I've found that the more localized ones take care of you better.

CRAIG

Sure.

You might pay a little bit of a higher premium, but they're the ones that are going to actually give you the full coverage that you're looking for. They don't have a bunch of, you know, small little endorsements and things that you don't realize are even there. They're pretty transparent. So I've been pushing that a lot more and trying to, you know, find a list of different insurance companies that I can refer to my homeowners here in the community that they can actually, you know, go to and trust. And so that's been a new thing, is going through different brokers and stuff like that to find the best companies to give them what they really deserve.

CRAIG

Yeah, no, I mean, knowing the right people to point them to, especially like— and like, that might even be like a good way to go through like new home sales, like working with real estate agents, like, hey, like, here's the, here's the best insurance people that we found for the roofs, like, you know, and educating them in that regard. Like, hey agents, like, it's not— I mean, this isn't just like a one shoe fits everybody. Like, you know, like, there are better agents and better companies for covering the roof, and they treat their customers better. And here's the ones that we've had a good experience with. That's valuable information for those kind of real estate people to know who they're putting their clients in touch with. But I've been saying for a long

CRAIG

time now, I think the roofing companies are the ones that are gonna come out good with this, you know, this whole change of the guard with the insurance companies are the ones that are going to— like companies like y'all's that are going to be innovative and creative and come up with financing options for homeowners rather than having to go through the insurance companies. I think most people are just going to eventually figure out like, hey, the insurance companies are not playing ball. Like they're not like they used to. They've designated us as a, you know, what do you call it, a hurricane alley or whatever it is. Yeah, kind of like they're doing the fires in California, you know. And so like, I think

CRAIG

roofing companies that make it easy for homeowners to finance and get the product up on the roof and get their homes taken care of better, those are the ones that are gonna win. The ones that are gonna— the ones that just rely on insurance and are just gonna be stubborn about it and not try and offer other options are the ones that are gonna lose here in the next probably 10 years.

Right. Yeah, I've met a lot of those. that they don't do retail at all, they won't do repairs, they're strictly just insurance.

Mickey Wells

Yep.

And I mean, that's a great game and they make, you know, they make their abundance at the time doing it, but you're right, you know, you got to conform to whatever everybody's needs are if you really want to make it in the long run. And that's what we try to do. We do get creative with homeowners, we do try to, you know, meet their needs. You know, everybody's unique, everybody's situation is unique, and even what they have in their home.

CRAIG

unique.

So, uh, yeah, we've also found, uh, you know, other things like, um, when people get a nicer roof, you know, a Class 4 shingle or, you know, some type of tile or things like that, even a solar roof, they, uh, the premiums will go up. And, um, they're all— that goes up, and then that normally in the past that would lower your premiums.

Tamela Jennings

Right.

And so, uh, that's kind of not making sense. And So that's been deterring people away more from, you know, going with those big, you know, metal roofs and things. No, just the bigger insurance companies.

CRAIG

Oh, I got you.

Find better companies to go that will actually lower their premiums, lower deductibles, because they have paid more to have, you know, more, more better options on the roof that will protect their home. Yeah.

CRAIG

So which I think, I think that's where most people are getting really frustrated is their premiums have gone up. Deductibles have gone up, but their coverage has gone down.

Yep. Yep. That's it. So I feel like eventually they're going to have to— the insurance companies are going to have to change that. Oh, yeah. As people start veering away from it.

CRAIG

Or there's going to have to be like somebody new and competitive come into that space and just really disrupt it, which is most likely what's going to happen. I mean, like some of these companies are just so old and ingrained in the way that they're going to do things. gotten so used to making gobs of money the way that they've been doing it, and all it takes is one disruptor to come in and just mess up their game.

Tamela Jennings

Yeah.

CRAIG

So, I mean, that's what Amazon did. I mean, that's— I mean, you think about all of the big companies that we have now that people think of as evil. I mean, you've got like Facebook, you've got Amazon, you've got Tesla, you've got, you know, all these companies that came in and basically disrupted markets, you know. And it's going to take somebody in the insurance space to do that too.

Yeah, so yeah, well, that's what I'm seeing. I'm seeing a lot of people going straight to the source now. Uh, they, they're finding, uh, that you go to the brokers and they can shop around and, and actually find, uh, yeah, the good ones that are really, like I said, covering all the everything on the homes, not just certain items and stuff. I mean, you hear now that they're starting— that I've heard where they're talking about dropping roofs completely off policies, especially in certain areas.

Tamela Jennings

Yep.

And the flood area people are, you know, they're getting it too.

CRAIG

Have fun with that Galveston.

I was about to say high wind Galveston area. So those people are, man, it's getting crazy out there. The homeowners insurance out there annually has gone up off the roof. I mean, like triple what it used to be just a few years ago. One of the guys I spoke to out in Clear Lake yesterday mentioned that this year they came at them with an annual rate of like $9,500.

CRAIG

Oh gosh.

And that's crazy. You know, that's almost, you know, doubling their mortgage. Yeah, pretty much.

CRAIG

And you see people, you see the market responding to that because people are bailing out of Galveston. You had all these people that brought money in to invest in short-term rentals and things like that, and they are— it's like rats on a ship. I mean, they are bailing, and they can't sell it though because people have gotten wise to exactly what you're talking about. It's like, no, why would I want to buy that house? One, you're asking like 3 times what it was worth 10 years ago, and I know that the insurance is going to be 4 times what it was 4 years ago.

I mean, all those, uh, renters out there, the landlords are upping their rents too because of that. And so those people are paying for it. And so it's just a bad trifecta that just, you know, it just happens and it just trickles down to everyone and it's unfortunate. So, uh, yeah, I like to see something get disrupted in that over time because, like I said, my past— I've been in roofing for about 6 years and I even became an adjuster, uh, 3 years ago because I I wanted to get on that side of it and, you know, do what I can to, you know, help homeowners, you know, as an independent adjuster. But, uh, I came in late to the game, so I didn't jump into adjusting as

quickly as I thought I would. And that's kind of what led me to work here for my family doing the solar and roofing portion now.

Mickey Wells

Yeah.

And somehow I ended up back in roofing, um, this past year, which has been great. You know, I'm really excited to, you know, start something like this in our area and being able to bring, you know, roofing and, and the help on the insurance side of things too that I can bring to the table, um, you know, from my experience. So, uh, you know, I, I'm happy about that. Um, I'm hoping that I can, you know, make my little mark and—

CRAIG

Yeah.

In, in the change or helping people as far as, you know, as the transition goes on and, you know, we're seeing it all unfold and all that good stuff. But yeah, um, it's been, it's been an interesting, you know, experience getting into this industry, but I, I'm really Well, I've got, I've got your phone number up on the screen.

CRAIG

Anything else you want everybody to know?

Oh man, no, I just remember that that tax credit's coming to an end, and if you're considering solar or thinking about getting backup power for your home, it's free to just call us. We're very educational. We're always there to try to, you know, just make sure that you understand what solar really is and not be scared of it. I know a lot of sales reps kind of came in and You know, veered a lot of people away, but, uh, we're doing things right, we're doing things true, and we like to be very transparent and put everything on the table for you and look at your options and let you make an educational decision. And, uh, yeah, so if you want to call us, it's free to get

a quote. We're happy to take our time and just go over anything we can to, you know, let you understand what we're doing here. And hopefully we can do something to work with y'all. And give us a call. And then on the roofing side, look up. Look at your ceilings.

Deanna

Yeah.

See if you have any leaks. You know, you might notice some things out on your roof, you know, popped nails that are little things that you don't even think about. But, you know, that can start causing a lot, a lot more issues that insurance won't cover and you'll have to come out of pocket. So we do inspections for free. We're always happy to come out if you need a tarp during the storm and you got rain coming in. We'll do everything we can to help.

Sergio Martinez

Awesome.

Give us a call for Texas Solar right here in Montgomery County.

CRAIG

No, that's, that's why we were happy to promote you guys and have you guys on as a sponsor, because you guys do operate with integrity. And like, we've seen it time and time again where there's so many people in this industry that are trying to scam and swindle, and you guys are truly transparent and honest to the point where like I've seen you guys help people that aren't even your customers.

Yeah, yeah, it's, it's to a default, but we're happy to do it, you know. We're like, so we're faith-based and, uh, we, we grew up here. This is our community. This is our home. Um, you know, we want to treat it right and respect it like we would, you know, anywhere we live. And, uh, yeah, uh, we just— we're taught, we're taught how to be, be, be the best we can.

Tamela Jennings

Awesome.

CRAIG

Well, thank you so much for sitting down. We're going to, we're going to wrap it up. Um, but yeah, you got the phone number there on the screen, 936-286-8325. And the website, what's the website? Do you know?

Uh, it's www. There you go.

CRAIG

Awesome, guys. They are the best in the business. Give them a call. Um, thank you guys so much for, for sitting down with us for this show. Uh, we are so excited every time we get to come out to this Home and Garden Show here in Moco, um, and that we get to do it with True Texas Solar. Uh, give them a call, guys. Uh, if you have not yet, give us a like, a thumbs up, a heart, whatever it is. Leave a comment. We love hearing from you guys. Until next time, we'll see you later.

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